Green Mountain Energy Reviews | Glassdoor

Green Mountain Energy Reviews

Updated July 19, 2017
92 reviews

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3.1
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Elizabeth Killinger
13 Ratings

92 Employee Reviews

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Pros
  • Flexible schedule, Nice work environment (in 8 reviews)

  • Male your own schedule, and work with great people (in 6 reviews)

Cons
  • This is a commission based job so that means you made 0 that day (in 6 reviews)

  • some days are killer on the self esteem going on 0 sales in 6 hours of work (in 3 reviews)

More Pros and Cons

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Burlington, VT
    Former Employee - Customer Service Manager in Burlington, VT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Green Mountain Energy full-time (More than 3 years)

    Pros

    great atmosphere, great teamwork, Health environment

    Cons

    invester owned, and can be a chalange with investors involved


  2. "Retail Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Plano, TX
    Former Employee - Retail Sales Associate in Plano, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Green Mountain Energy (Less than a year)

    Pros

    A very good company to work for.

    Cons

    Not enough communication form corporate in Houston.

  3. "Good when it's good, bad when it's bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Agent in Pittsburgh, PA
    Former Employee - Sales Agent in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Green Mountain Energy part-time (Less than a year)

    Pros

    Flexible scheduling and easy money when its good. Most of the events were interesting and the flexibility of timing/commission made it easy to poke around the events in lulls or as curiosity peaked. Most people (customers and coworkers) at the events were nice to talk to once striking up a conversation. Not very high pressure for sales from management. The product practically sold itself to most people coming up to the booth; events we attended mostly made sense for the field and tended to bring in easily sold customers. Great networking with other like-minded companies at some events.

    Cons

    Disorganized leadership, weekend events did not provide enough management support for troubleshooting. Not everyone was set up with the same tools for success; we were each supposed to have a table (and branded items) which was difficult to coordinate with coworkers & leadership. Tents were poorly designated and coordinated. Freebies to give out to people who signed up where difficult to stock and management didn't provide many pickup options or communicate what was available. Outdated and non-user friendly tracking systems for hours and sales reporting.


  4. "Re-think your vision for your life because you are just a number at this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Robot in Plano, TX
    Former Employee - Customer Service Robot in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Green Mountain Energy full-time (More than 5 years)

    Pros

    Renewable energy is a wonderful opportunity for the world
    Benefits were okay

    Cons

    Management that forget that people are real with dreams, condescending words for those employees that don't fit their narrow view of "good".
    Burnout is inevitable and working toward retirement more prevalent.

    Advice to Management

    Allow some discretion in working with customers over the phone - not just using the "robot script". Training and listening to calls for a grade should not be performed by the same person due to bias built in training. Part time office individuals can be helpful if given the chance. Don't block all attempts to move to another department or other programs that are available to anyone other than customer service.


  5. "Poor Management, Terrible Training, Poor Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Baltimore, MD
    Former Employee - Sales Associate in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Green Mountain Energy part-time (Less than a year)

    Pros

    Flexible schedule, Re-reimbursed for parking, tolls, etc

    Cons

    Poor Management, Terrible Training, Poor Pay

    Advice to Management

    Have management be there during shifts, increase training


  6. "Fun part-time job that allows freedom with solid pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Sales Agent in New York, NY
    Former Employee - Direct Sales Agent in New York, NY
    Recommends
    Neutral Outlook

    I worked at Green Mountain Energy part-time (More than a year)

    Pros

    You make your own schedule, and you get to work with like minded people. The work is rewarding, and there is opportunity for growth within the company.

    Cons

    Because you are approaching prospective customers at storefronts and in public, people can be rude or non-responsive. As long as you can accept rejection, you'll be fine.


  7. Helpful (2)

    "Used to be a great company, but that changed"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend

    I worked at Green Mountain Energy full-time (More than 8 years)

    Pros

    For years they were a great company to work for, making real change in the world, and providing great benefits to employees.

    Cons

    After corporate mergers, restructuring, and some bad business decisions, many employees were laid off, including myself. They also lost their sense of vision and became just another electric company.

  8. Helpful (1)

    "A mixed bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Green Mountain Energy full-time (More than a year)

    Pros

    -You can feel good about the work you with renewable energy.
    -There some great people in the company
    -Nice benefits (from the parent company NRG)
    -Diverse workforce

    Cons

    Inflexible work schedule.

    Depending on which team you're on, you can wind up with a manager who truly cares about their employee's well being and workload.

    If you wind up with a less than stellar manager, Green Mountain can be a miserable place where your voice doesn't matter, the workload is punishing, and burnout is always on the horizon.

    Director level managers have very little interest in the well being of their respective teams.

    Advice to Management

    Advice for middle management: Do good for your employees and listen to them rather than push agenda that only benefits you (while touting that it's "streamlining", and not the boots on the ground employees who execute the day to day tasks that keep the company running.
    Get into the 21st century and allow for a flexible work schedule.


  9. "Good pay, decent support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent in Philadelphia, PA
    Current Employee - Sales Agent in Philadelphia, PA

    I have been working at Green Mountain Energy (Less than a year)

    Pros

    High commission (65$ for every sale), and the Philly branch helps you get places outside of town using Zipacar.

    Cons

    Lower sellers aren't given very many events, or very many opportunities to improve their sales numbers. Straight commission.

    Advice to Management

    Invest more in new talent.


  10. "Senior Sales Representative - great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Representative in Portland, OR
    Former Employee - Senior Sales Representative in Portland, OR
    Recommends
    Positive Outlook

    I worked at Green Mountain Energy (More than a year)

    Pros

    Flexibility, fun working environment, inspirational co-workers, supportive management, work for a cause you believe in

    Cons

    Sometimes the best hours to work are the least convenient for your schedule, can be draining to talk to customers all day.


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