Green Tree Servicing Reviews | Glassdoor

Green Tree Servicing Reviews

Updated April 6, 2017
129 reviews

Filter

Filter

Full-time Part-time

2.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Keith A. Anderson
50 Ratings

129 Employee Reviews

Sort: Popular Rating Date

Pros
  • great benefits and flexible schedule (in 7 reviews)

  • They have very competitive pay and benefits (in 3 reviews)

Cons
  • company expects you to put in very long hours on a consistent basis (45 (in 8 reviews)

  • Supervision openly being insubordinate to upper management (in 8 reviews)

More Pros and Cons

  1. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Saint Paul, MN
    Former Employee - Supervisor in Saint Paul, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people to work with and growing company. Green Tree offered a chance to learn the mortgage industry.

    Cons

    The company was growing very quickly and there were some lumps along the way. Pay was a little light for non exec levels.


  2. "SPOC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX
    No opinion of CEO

    I worked at Green Tree Servicing full-time (Less than a year)

    Pros

    It's a job if you need 1!

    Cons

    micro managers, stressful, schedule at end of month

    Advice to Management

    relax & show less favortism


  3. "N\a"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Irving, TX
    Current Employee - Customer Service Representative in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Green Tree Servicing full-time (More than a year)

    Pros

    Unlimited overtime, good management, friendly environment

    Cons

    Shifts preference, level of calls,

    Advice to Management

    N/a


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "terrible on floor training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Spoc in Tacoma, WA
    Former Employee - Spoc in Tacoma, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Really liked it; Nice then not so nice people, once they find out you make more than they do.

    Cons

    Really liked it; until I got smart punk trainer that thought he knew everything but really knew nothing at all. Especially how to train new hires.

    Advice to Management

    need trainers on the floor that know what they are really doing and how to train and not expect the moon right off


  6. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Rapid City, SD
    Former Employee - Customer Service Representative in Rapid City, SD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Green Tree Servicing full-time (Less than a year)

    Pros

    Great benefits, several other small job perks, bonus system, decent work hours, your own workspace, clean facility, decent managers and support staff.

    Cons

    Must be pushy to achieve bonus, a lot of requirements, training program hardly covered knowledge to do job adequately, most skills learned on own.

    Advice to Management

    Improve training program so that it adequately covers skills required to be successful at job. It was hardly enough information.


  7. "Shady"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative Arch in Greenbrier, TN
    Former Employee - Collections Representative Arch in Greenbrier, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Green Tree Servicing full-time (Less than a year)

    Pros

    Great pay. Really liked my coworkers they were funny

    Cons

    Pressure pressure pressure. Added to the fact that they closed their doors after 6 months of employment

    Advice to Management

    Lay off the pressure man. People work better when you're not breathing down their neck


  8. "Spoc"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Spoc in Los Angeles, CA
    Former Employee - Spoc in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Green Tree Servicing full-time (More than 5 years)

    Pros

    Pay benefits laid back work place unless end of month with expectation of goals to be reached. Hard work pays off usually

    Cons

    Management not always professional, long work hours especially at end of month. Some people can keep same accounts but if you are making goal they can change your accounts and throw off your numbers

    Advice to Management

    Upper management needs to watch supervisors & insure results that are positive to team


  9. "Collections supervisor/SPOC supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Supervisor in Partlow, VA
    Former Employee - Collections Supervisor in Partlow, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Green Tree Servicing (More than 10 years)

    Pros

    Dealing with people one on one whether it be my direct reports or customers.

    Cons

    Monthly change in the laws governed by CFPB and FDCPA

    Advice to Management

    None


  10. "Mortgage Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Processor in Fort Washington, PA
    Current Employee - Mortgage Processor in Fort Washington, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at Green Tree Servicing (More than 3 years)

    Pros

    There are currently no pros at this point since the company is still going through changes.

    Cons

    Daily System issues
    High Turnover
    Low company morale


  11. "Experienced Mass Layoff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Short Sale Negotiator in DeSoto, TX
    Former Employee - Short Sale Negotiator in DeSoto, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Green Tree Servicing (More than a year)

    Pros

    I enjoyed the management team I worked for

    Cons

    Unfortunately, that same management team was laid off among 80 plus employees


Showing 129 of 132 reviews
Reset Filters