Green Tree Servicing Reviews | Glassdoor

Green Tree Servicing Reviews

Updated February 19, 2017
127 reviews

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Full-time Part-time

127 Employee Reviews

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Pros
  • great benefits and flexible schedule (in 7 reviews)

  • They have very competitive pay and benefits (in 3 reviews)

Cons
  • company expects you to put in very long hours on a consistent basis (45 (in 8 reviews)

  • Supervision openly being insubordinate to upper management (in 8 reviews)

More Pros and Cons

  1. "Transgressions"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Green Tree Servicing part-time

    Pros

    specialty training videos, good payment practices all of the input items are acting and well organized

    Cons

    impractical diagnostics and distribution systems organized by a multitude of practices and overwhelming strategies

    Advice to Management

    retire or pay great wages lets have fun and celebrate diversity and triumphantly discuss the best possible outcomes for multiple strategic clients.


  2. "regional managers vs supervisors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Green Tree Servicing full-time (More than 5 years)

    Pros

    great salary and bonuses, employees become family as so many hours are put it. Medical, dental and vacation was great when it was Green Tree, now not so much.

    Cons

    Need to look at the training, the upper management needs training they treat you like a construction working or semi-driver, they pass this to the supervisors, which then transfer their frustration to the SPOCs. When you put in the time to get your portfolio together, unless you are a golden child you get a new Q, why is this fair?

    Advice to Management

    its a hard job, but can be rewarding job, each SPOC needs to be an individual and not said they are the ones who blew up the Q. If people are not going to pay they are NOT going to pay, if we can help with deferral we need to do so, but then all Qs should offer this, if there are drops end of the month this should not be in the numbers as they get a 15 day grace period, this makes no sense.


  3. "Spoc"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Spoc in Los Angeles, CA
    Former Employee - Spoc in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Green Tree Servicing full-time (More than 5 years)

    Pros

    Pay benefits laid back work place unless end of month with expectation of goals to be reached. Hard work pays off usually

    Cons

    Management not always professional, long work hours especially at end of month. Some people can keep same accounts but if you are making goal they can change your accounts and throw off your numbers

    Advice to Management

    Upper management needs to watch supervisors & insure results that are positive to team


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  5. "Collections supervisor/SPOC supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Supervisor in Partlow, VA
    Former Employee - Collections Supervisor in Partlow, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Green Tree Servicing (More than 10 years)

    Pros

    Dealing with people one on one whether it be my direct reports or customers.

    Cons

    Monthly change in the laws governed by CFPB and FDCPA

    Advice to Management

    None


  6. "REO Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    Pros

    good work environment, flexible schedules

    Cons

    little training no direction from management

    Advice to Management

    dispense knowledge and information better


  7. "Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Green Tree Servicing full-time (More than 5 years)

    Pros

    Salary, Insurance, snacks, and meeting the new women they hired.

    Cons

    long hours, intimidation from supervisors

    Advice to Management

    No need to offer any adivse


  8. "Mortgage Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Processor in Fort Washington, PA
    Current Employee - Mortgage Processor in Fort Washington, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at Green Tree Servicing (More than 3 years)

    Pros

    There are currently no pros at this point since the company is still going through changes.

    Cons

    Daily System issues
    High Turnover
    Low company morale


  9. Helpful (1)

    "Small company big too fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Green Tree Servicing full-time

    Pros

    Very nimble
    Some great team members

    Cons

    Legacy management unwilling to think broadly and adjust with change


  10. "Experienced Mass Layoff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Short Sale Negotiator in DeSoto, TX
    Former Employee - Short Sale Negotiator in DeSoto, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Green Tree Servicing (More than a year)

    Pros

    I enjoyed the management team I worked for

    Cons

    Unfortunately, that same management team was laid off among 80 plus employees


  11. "Good money no time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rapid City, SD
    Former Employee - Anonymous Employee in Rapid City, SD
    Recommends
    Positive Outlook

    I worked at Green Tree Servicing full-time

    Pros

    good money Bonuses, fun getting people to pay their bills

    Cons

    long hours, bad demanding abusive management

    Advice to Management

    fire most all, and hire new management



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