GreenPath Financial Wellness Reviews
Updated May 18, 2022
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Found 160 of over 162 reviews
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Top Review Highlights by Sentiment
- "My immediate manager is supportive and responds sickly which is nice even if they are off for the day." (in 9 reviews)
- "Management is also far away so everything is an email away which can often go unanswered." (in 14 reviews)
- "Salary is a bit low since it’s nonprofit and raises are very small without major promotions." (in 4 reviews)
Ratings by Demographics
This rating reflects the overall rating of GreenPath Financial Wellness and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
Pros
Great people, great mission, competitive pay, good benefits, flexible time, work from home, great work/life balance.
Cons
No cons that I have experienced.
Continue readingGood afternoon, Thank you for taking the time to provide feedback on your experience with GreenPath. I am excited to see that you resonate with our mission, and feel you have the compensation and benefits available to meet your needs. I am always available, should there be anything we can do to make your experience at GreenPath even better. Sincerely, Julie Crichton Director of Talent & Employee Experience
- Current Employee★★★★★
Pros
Culture Management Education Diversity Great Remote Work The Good Guys in the Banking World
Cons
Restrictive PTO Less Competitive Pay Call Center Structure Limits Personal Time Flexibility
- Former Employee, more than 3 years★★★★★
Pros
Most of the people you work with internally are pretty nice. The culture is really great.
Cons
You have to live and die by the numbers. You're constantly measured and monitored for every single thing. Quality exams don't seem to be random. I've heard multiple accounts of them picking your worst call of the day to grade and tear apart. Overall they get too bogged down in metrics to really allow people to do good by people.
Continue readingGreenPath Financial Wellness Response
Director of Talent & Employee Experience
Good afternoon, Thank you for taking the time to provide your feedback on your experiences while working at GreenPath. I am saddened to see that you feel our focus on our Key Metrics has the opposite on the intended impact. They are designed to ensure that we are providing quality service to our clients in a timely manner, and providing the right services at the right time to support their long term financial wellness. We do have a strong focus on ensuring quality of service, and when a call is determined to have opportunities for improvement, there is coaching provided. If you have specific thoughts or suggestions on how we can improve this experience for employees, I am happy to connect and chat further. Sincerely, Julie Crichton Director of Talent & Employee Experience
- Current Employee, more than 1 year★★★★★
Pros
They really care about their employees. Hard work is rewarded here. It’s easy to move up in this company, one of the few company’s that encourage their employees to apply for other positions. Managers are always available when you need them. Most of the employees are permanent work from home , that in itself is a huge selling point.
Cons
You speak with difficult people daily. You listen to a lot of heavy stuff that can take a toll on you.
GreenPath Financial Wellness Response
Director of Talent & Employee Experience
Good afternoon, Thank you for taking the time to share your thoughts and feedback. I can understand how it can be emotionally taxing speaking with people that are facing such serious and stressful financial situations. I see that you are a current employee, so I hope that you take advantage of our Boost Support Group Sessions that we are offering a few times each month through the rest of the year. These are being offered in coordination with our Employee Assistance Program. These group sessions are facilitated by a behavioral health professional from Ulliance and are meant as an opportunity for the group to process their challenges and experiences over the last few years, increase resiliency, and offer team members support and a safe place to release energy. Please always feel free to reach out directly with any feedback or unmet needs you might have. Sincerely, Julie Crichton Director of Talent & Employee Experience
- Current Employee, less than 1 year★★★★★
Pros
Friendly managers and good training
Cons
Did not like hours, 10am - 7pm
GreenPath Financial Wellness Response
Director of Talent & Employee Experience
Good morning, Thank you for taking the time to provide feedback on your experience working at GreenPath. I am glad to hear that you enjoy working with your manager and had a good training experience. I am curious if you've spoken with your manager about your working hours to see if there is any flexibility? I know that it is difficult as we serve clients in multiple time zones, so scheduling can be difficult. I would be happy to chat further to see what we can do to improve your experience. Sincerely, Julie Crichton Director of Talent & Employee Experience
- Current Employee, more than 5 years★★★★★
Pros
Great work Culture, Generous PTO, benefits, lots of opportunities for growth within the company.
Cons
Customers are rude, very repetitive , under staffed due to so many promotions to other departments. In order to meet metrics you have to be constantly working task in between calls, can be overwhelming and lead to feeling burnt out.
Continue readingGreenPath Financial Wellness Response
HR Manager
Good afternoon, I appreciate the feedback that you have shared. I am excited to see that you appreciated our work culture, our PTO, and benefits packages, and saw that there were opportunities for growth. I would love to hear more about your experiences, and how we might provide additional support to decrease the feeling of burnout. Please reach out if you would be comfortable doing so. I can be reached at jcrichton@greenpath.com. Sincerely, Julie Crichton Director of Talent & Employee Experience
- Current Employee★★★★★
Pros
Good for starting out, movement
Cons
Management is horrid for the most part
Continue readingGreenPath Financial Wellness Response
HR Manager
Good afternoon, I appreciate you taking the time to provide feedback on your experience working at GreenPath. It would be helpful to better understand where you felt that your manager did not fully support you, and our call center team members. Our Managers do spend a great deal of time taking calls whenever call volume is high, and I'd like to better understand where we might increase visibility into that for team members. If you would like to reach out to me directly to provide additional feedback, I would love the opportunity to speak with you. I can be reached at jcrichton@greenpath.com. Sincerely, Julie Crichton Director of Talent & Employee Experience
- Current Employee, more than 5 years★★★★★
Pros
Fantastic work culture and benefits
Cons
Salary is a bit low since it’s nonprofit and raises are very small without major promotions.
GreenPath Financial Wellness Response
HR Manager
Good afternoon, Thank you for taking time to share your feedback on your experience so far being a part of the GreenPath Nation. I am hearing that you have some concerns with your salary, and I would love the opportunity to chat more about that. Please feel free to reach out to me directly at jcrichton@greenpath.com. Sincerely, Julie Crichton Director of Talent & Employee Experience
- Former Employee, more than 1 year★★★★★
Pros
A satisfying job, in that you help so many people who are in need of financial direction. Generous PTO and 401k
Cons
Hard to focus on messaging with so many different partnerships coming on board.
GreenPath Financial Wellness Response
HR Manager
Good afternoon, Thank you for taking the time to provide feedback. I am excited to hear that you were satisfied with your experience, our benefits package, and the opportunity to help others. If you had any additional feedback on your experience working at GreenPath, please feel free to reach out to me anytime at jcrichton@greenpath.com. Sincerely, Julie Crichton Director of Talent & Employee Experience
- Former Employee, more than 1 year★★★★★
Pros
Great coworkers and people within the office make it enjoyable to work with
Cons
It is literally all sales. Although they label themselves as a non-profit organization, they receiving funding from several entities and almost force you to ensure that you complete full calls with clients, and if not, it affects your performance. Its a numbers and metrics game here.
GreenPath Financial Wellness Response
HR Manager
Good afternoon, Thank you for taking the time to provide feedback. We have a strong focus on quality and ensuring that we provide our clients with the best possible experience, resources, and all necessary information to help them make the right choices for their financial future. This is important to us, our partners, and funding institutions. We are a 501c3, and all funding received goes directly into serving our clients and communities nationwide. If you would like to chat about any specific concerns you had with our performance metrics and KPI's, I'm happy to spend some time talking through those. Please feel free to reach out to me at jcrichton@greenpath.com. Sincerely, Julie Crichton Director of Talent & Employee Experience
GreenPath Financial Wellness Reviews FAQs
GreenPath Financial Wellness has an overall rating of 3.6 out of 5, based on over 162 reviews left anonymously by employees. 67% of employees would recommend working at GreenPath Financial Wellness to a friend and 70% have a positive outlook for the business. This rating has been stable over the past 12 months.
67% of GreenPath Financial Wellness employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated GreenPath Financial Wellness 3.6 out of 5 for work life balance, 4.2 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at GreenPath Financial Wellness to be career development, coworkers, benefits and the cons to be senior leadership, management.
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GreenPath Financial Wellness Response
Director of Talent & Employee Experience