Greenhouse Software Reviews

Pros

Great benefits for all employees

Cons

None the company is great

Pros

Leadership doesn't really know what's going on, so it's a great place to coast and do minimal work Applying for jobs with Greenhouse is better than Workday

Cons

Greenhouse constantly talks about DE&I with little action. Majority of execs are white, majority of departments are white. POC are propped up in All Hands and used as tools to display "inclusivity". Most of which were fired in the last lay offs. Engineering is a boys club where employees are fed with golden spoons, and you'll have no hopes of climbing the ranks. People are afraid to speak up and criticize what's not working, which to me is the result of leaders not listening or holding space for dissent. Benefits like L&D, Sabbatical, even salaries have been slowly chipped away from workers while Dan and Jon vacation in Antartica. We laid people off and CPO is on Linkedin centering himself and how much *he* was hurt by this. Are you really this out of touch?

Pros

Greenhouse has used its own philosophy, hiring methodology, and software to hire an absolutely incredible team. I've never worked anywhere before where nearly everyone is brilliant and innovative within & outside of their role. Pay is about average for tech and benefits are stellar. Historically communication has been excellent but leadership has floundered a bit after the RIF (reduction-in-force) that occurred at the end of the April, which is the focus of my cons section below. DE&I is also well-funded and supported by the executive team, and the company is continuously transparent about demographics across the company and different levels of leadership which I appreciate.

Cons

Leadership has just been completely silent since a brief all hands a few business days during the RIF and pushed back the All Hands we were supposed to have for May, when we need their leadership, vision, and assurances the most. Unfortunately, some negativity and gossip has filled this void and frankly the way the current economy is being handled is making me question if Greenhouse is still the right place for me long-term. In addition to the silence post-RIF, communications surrounding the RIF were far less empathetic than expected and typical of Greenhouse. It kind of feels like a different company right now altogether. As someone else pointed out, our CPO is also active on LinkedIn about what happened while saying absolutely nothing to internal employees. Also, certain benefits have just disappeared without any announcement. We used to have Donut and internal sessions geared at bringing people together in a virtual setting, and they just quietly went away. The person who used to notify folks about anniversaries was also impacted by the RIF, and as a result anyone with a work anniversary since the RIF was just completely forgotten about. Overall, Greenhouse is still a great place to work, but I'm a little disappointed by the quality and lack of communication altogether over the last 1-2 months.

Pros

The people; as so many others will say, the people at Greenhouse are the #1 reason why you will love working at the company. Mostly everyone is incredibly passionate about the mission of improving hiring, and are folks you'll create everlasting friendships with in and out of work. The product/services; the ATS and other hiring tools are second to none in the industry. Greenhouse has fantastic brand recognition and reception from recruiters, hiring teams, and especially candidates.

Cons

Executive/Board decision making; Greenhouse underwent a RIF in 2020 given the events surrounding COVID, and promised better planning to account for worst-case scenarios and emergency situations in the future. Instead, they continued to acquire another organization and accelerate hiring greatly in 2021 and 2022, all while the greater macro-economy still relatively suffered. Employees were told layoffs would 'likely not be needed' at the beginning of 2023, yet another RIF occurred in April. The rationale for the decision to proceed with a RIF was based around the 'declining economy'. Not once were the actions of the board/executive team driving unsustainable growth leading to this point called into question, nor acknowledged as a reason for the current state of the business. To my knowledge, none of the executives were affected in the RIF. 'People-First'; Greenhouse typically does a great job supporting their employees, emphasizing a people-first approach with different initiatives and offerings. However, in times of financial difficulty, they disregard this entirely. Examples of this include the systematic elimination/modification of employee benefits (e.g. removing unlimited PTO for non-exempt employees), closing offices, suspending promotion/mobility opportunities, RIF/layoffs, and more. The entire tone of the company shifted to a focus on dollars and cents, rather than people, around the time of their last major investment stake. Management/Senior Management; while promotion from within is facilitated, Greenhouse hired a ton of upper level management from outside the organization, many of which who were not suited for management responsibilities and did not understand the business. Decision making and collaboration in many departments became disorganized, confusing, and would constantly change. Compensation; many functions and departments are vastly underpaid, especially compared to other companies within software and HR technology. End of year reevaluations were minimal or non-existent, and a large reason why coworkers would leave.

Pros

Incredibly talented coworkers, thoughtful and open leadership, interesting work, and a caring atmosphere.

Cons

They grew too fast for their own good and had to lay people off. More cautious planning and focus on retention would be good.

Pros

Seem nice at first Nice stipend before 2023

Cons

Terrible management Gaslight employees Don’t care how much work they are giving Overall portraying a good image but don’t care much about company culture in sales team

Pros

The work was easy. Some of the people surrounding my role were pleasant, and I made lasting friends. The company's attempts of being inclusive felt genuine, but still uncertain if they were or not.

Cons

Disconnect between leadership and ICs in my team; problem being we were a technical team without a technical manager. Accepted the role with the promise of professional development and advancement; after two years of excelling neither was provided. The manager I was hired under left two months into my tenure and my team was left without a manger for 4 months. New manager had difficulty understanding my role. Company felt too woke, to the point of antisocial; yet some of the same colleagues that made it feel that way perpetrated micro-aggression regularly. It seemed to be a theme that nothing was done about underperforming teammates

Pros

Benefits, unlimited PTO Decent pay for sales positions When the market is good, inbound leads tend to come in more Remote work Great people

Cons

Even though you have unlimited PTO, you feel like you can never take a full week off and hit quota Unrealistic quota expectation in a terrible market Not much training after onboarding Over hiring sales representatives, instead of investing in the current sales reps, their solution is to just hire more, when the accounts are simply not there Won't get commission unless you hit 70% of quota Honestly an overrated company.

Pros

Great work-life balance, strong business (even in current environment) and different paths into which it can grow further

Cons

There could be more pressure to deliver more and faster, sometimes. On the one hand, it's good for work-life-balance to keep the pressure low (or non-existent), but I feel there is sometimes room to expect more.

Pros

company culture, the PEOPLE, diversity

Cons

only potential downside is the current economy impact given the recession