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Greenway Health

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Greenway Health

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Greenway Health Reviews

Updated Dec 6, 2022

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Found 807 of over 853 reviews
3.5
57% Recommend to a Friend
Greenway Health CEO Pratap Sarker
78% Approve of CEO

Found 809 of over 853 reviews

3.5
57%
Recommend to a Friend
78%
Approve of CEO
Greenway Health CEO Pratap Sarker
Pratap Sarker
51 Ratings

What people are saying about Greenway Health

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Top Review Highlights by Sentiment

Pros
Cons
  • "You get low pay and get worked to death.(in 53 reviews)
  • "Poor management: Concerns from employees are never heard.(in 44 reviews)
  • "Benefits are expensive and are horrible as well.(in 28 reviews)
  • "Leadership has no pulse on the employee or the customer.(in 27 reviews)
  • "Over the last several years there have been many layoffs or as they are called 'respositionings'.(in 24 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Greenway Health and is not affected by filters.

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  1. 5.0
    Current Employee, more than 5 years

    Greenway Health

    Nov 29, 2022 - Senior Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Benefits Good Salary Good Time Off Policy

    Cons

    Alot of work to get done

    Continue reading
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  2. 2.0
    Former Employee

    Woke

    Dec 6, 2022 - Customer Care Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was happy to have a job when hired. Training needs to be updated.

    Cons

    They were Outsourcing support to India

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  4. 2.0
    Former Employee, more than 10 years

    Nothing special

    Nov 22, 2022 - Senior Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Learning opportunity and dedicated staff

    Cons

    Management needs to focus on employee satisfaction.

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  5. 1.0
    Former Employee, more than 5 years

    Revolving Door ELT Stripping Company for Parts

    Dec 6, 2022 - Technical Support Analyst in Carrollton, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    “Unlimited” PTO US based employees WFH

    Cons

    Executive team is a revolving door Multiple rounds of layoffs in past year as company moves majority of company to Bangalore No internal advancement opportunities Pay is far below industry standard (for US) CEO actively lies to employees and has even stooped to getting into private calls with individual base level employees to argue with them Buggy products that never deliver needed functions, especially those needed for reporting Defrauded government

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  6. 1.0
    Former Employee, more than 3 years

    Run

    Nov 27, 2022 - Revenue Cycle Manager in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Time off policy. But you never have time to take it.

    Cons

    Stress. Constant pivoting. Passing angry customers off to new people all the time. Let customer accounts lose money due to inept bpo. Moving jobs overseas. No security

    Continue reading
    2 people found this review helpful
  7. 2.0
    Former Employee

    not the best

    Nov 7, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    flexible work hours are a pro

    Cons

    Lack of leadership and when there was it was micro-management

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  8. 2.0
    Former Employee, more than 3 years

    Jobs have been offshored

    Nov 2, 2022 - IT Support Specialist in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote position and easy work.

    Cons

    This company is completely based off of India now and have stopped hiring in The US outside of Sales positions.

    1 person found this review helpful
  9. 1.0
    Former Employee, more than 3 years

    Don't waste your time. Just run.

    Nov 11, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Unlimited PTO Four weeks of paternity leave Ping pong table Remote work

    Cons

    After promises that it didn't make a difference, the company got worse and worse after being bought by Venture Capital. Laid off the majority of the US based workforce in favor of outsourcing. Many promises of new opportunities that never showed up. Managers who know how to manage an application but not a team Late night deployments. Like 3 to 4 am late. Not enough new initiatives to work on. It's mostly keeping the lights on. Planning is poor and there are very few standards Unlimited PTO encourages you not to take it psychologically Paternity leave is too short. Only four weeks. Pay is below average

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  10. 3.0
    Current Employee, more than 1 year

    Great but could be better

    Oct 18, 2022 - Senior Customer Care Specialist in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company is a great healthcare company that really does care about home life-work life balance. We have unlimited PTO, decent insurance coverage, many extras, and the Greenway software is pretty easy to navigate.

    Cons

    There is a definite disconnect when it comes to job description and compensation. There is some confusion about responsibilities in the organization as well and I have noticed that although many remain in the organization, people do leave often. They contract out to a BPO for a lot of the processes which adds an additional level of confusion sometimes.

    Continue reading
    1 person found this review helpful
  11. 1.0
    Former Employee, more than 1 year

    Run, do not walk away

    Nov 3, 2022 - Senior Principal Developer in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some of the senior management team can spell correctly. Some may even know that by off-shoring, they can make money on a losing product.

    Cons

    The focus of senior management is to make the company appear profitable. Since they were unable to do that with existing staff. They created a horrible environment where intelligent people leave and are subsequently replaced with off-shore resources paying considerably less (great short term plan). This has created a product that is disjointed and brittle. There are issues daily and the backlog to fix grows. The “Lipstick on a pig” analogy best describes the go forward product. When I joined, I was told how I would be integral in helping establish Greenway as a leader in the EHR product space, then spent a year fixing bugs due to poor off-shore development. This is not their fault, we (management) provided poor requirements and specification.

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    1 person found this review helpful
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Greenway Health Reviews FAQs

Greenway Health has an overall rating of 3.5 out of 5, based on over 853 reviews left anonymously by employees. 57% of employees would recommend working at Greenway Health to a friend and 54% have a positive outlook for the business. This rating has improved by 15% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Greenway Health employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Greenway Health. This rating has improved by 16% over the last 12 months.

57% of Greenway Health employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Greenway Health 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Greenway Health to be workplace, coworkers, benefits and the cons to be senior leadership, management, career development.

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Greenway Health Photos

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Greenway Health photo of: Our Alachua campus promotes wellness at work with a plank challenge.
Greenway Health photo of: 2017 Greenway Health Fair 5K
Greenway Health photo of: Thank you to the Talent team at #greenwayhealth. They spent an evening together making ornaments for the kids at Suncoast Kids Place. They will put smiles on the faces of grieving children.
Greenway Health photo of: We want to welcome the newest members of Greenway family!
Greenway Health photo of: We are taking part in the Making Strides Against Breast Cancer walk in Tampa. Greenway is a proud sponsor of the Wall of Hope.
Greenway Health photo of: The sales team assembled 40 bicycles. The bicycles were donated to BASE Camp Children’s Cancer Foundation, which provides year-round support for children in Florida facing cancer and other illnesses.
Greenway Health photo of: Michele Streitmatter, Chief Human Resources Officer of @greenwayhealth leading today's all team meeting and holiday luncheon.
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Affiliated Companies

Vista Equity Partners, LLCVitera Healthcare Solutions, LLCSuccessEHS

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Glassdoor has 853 Greenway Health reviews submitted anonymously by Greenway Health employees. Read employee reviews and ratings on Glassdoor to decide if Greenway Health is right for you.