Grosvenor Casinos Casino Manager Reviews | Glassdoor

Grosvenor Casinos Casino Manager Reviews

Updated Dec 13, 2019

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2.8
29%
Recommend to a Friend
0%
Approve of CEO
Grosvenor Casinos CEO  John O’Reilly
John O’Reilly
1 Rating
  1. "Constant Cut backs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Casino Manager in Leeds, England

    I worked at Grosvenor Casinos full-time for more than 10 years

    Pros

    Wage, Good team members, Nothing else

    Cons

    Hours Constant cut backs from head office

    Advice to Management

    A company on the way down

    Grosvenor Casinos2019-12-13
  2. "Fantastic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Casino Manager in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Grosvenor Casinos full-time for more than 3 years

    Pros

    Development Career progression Good team works

    Cons

    Cuts in the business have really limited the service we can deliver.

    Advice to Management

    Listen to the team and the managers...it would be wise to!

    Grosvenor Casinos2019-08-31
  3. Helpful (10)

    "Staring down the barrel."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Casino Manager in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grosvenor Casinos full-time for more than 8 years

    Pros

    Unfortunately they have all gone, all with the excuse that living wage has replaced the benefits. Not true.

    Cons

    Lack of vision and leadership from the top.

    Advice to Management

    A very sad place to be right now, A company that had great years when it had a vision and direction from the top, that has gone since Phil Urban left, they never managed to replace with someone that could guide them through the purchase of Gala, In hindsight the company was not ready in structure to take on a competitor. Over 500 redundancies, upper management that can't stop the income and attendance slide. 10% less people year after year. Bringing in people from outside of gaming that do not know or trust the long serving GM's. It is now a race to the bottom in cost cutting. Nobody has been safe from Head office all the way down to the cleaners. Team, customer, shareholder used to be the Mantra, Now it is cut, cut, cut. With little or no thought behind decisions. It all started with changes at the top. You knew when HR people that had been around for 20 years decided it was time to go, it was going to be the end. Mecca Bingo is a dying business, and gambling in a land based location is quickly following. They are calling it "fit for future" but in reality it is making cuts while it can, closures will be next. It won't be long until there is some kind of take over. The current owner has had his money and will more than likely be looking for an exit. Fortunately I was one of the lucky ones to take a redundancy payment and get out, the morale is rock bottom and there were people in tears at being made to stay and work!

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    Grosvenor Casinos2019-01-23
  4. "Great for development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Casino Operations Manager 
    Recommends
    Positive Outlook

    I have been working at Grosvenor Casinos full-time for more than 3 years

    Pros

    Excellent opportunities with multiple casinos all over the UK. Grosvenor development programs are an excellent benefit.

    Cons

    Predominantly night shift work so difficult to strike a good work/life balance. But is to be expected in the industry.

    Grosvenor Casinos2017-03-31
  5. "Excite and Entertain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Casino Operations Manager in Southend-on-Sea, England
    Recommends
    Positive Outlook

    I have been working at Grosvenor Casinos full-time for more than 10 years

    Pros

    Company who ensures all employees live by the company values and have a strong vision in a highly competitive marketplace. Competitive rates of pay and deliver a good work life balance. Employees are able to take ownership of their careers through a great development programme.

    Cons

    No cons at this time.

    Grosvenor Casinos2017-02-26
  6. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Casino Operations Manager in Southend-on-Sea, England
    Recommends
    Positive Outlook

    I have been working at Grosvenor Casinos full-time for more than 5 years

    Pros

    No 2 days are the same, great teams to work with in a variety of locations so if you want to relocate its an option. Good career development, you get tips as well.

    Cons

    its a 24 hour business so you don't get every weekend and bank holidays off like you would in an office job.

    Grosvenor Casinos2017-02-24
  7. Helpful (5)

    "Management Redundancies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Casino Manager in Manchester, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Grosvenor Casinos full-time

    Pros

    A free Birthday meal in the restaurant for you and a friend once a year.

    Cons

    For the work you do poor pay levels, Very little in terms of benefits, No bonus and pay cuts. Stripping it to the bare bones. Used to be a good company to work for now very poor. Motivation between the team are at a

    Advice to Management

    Get Out while you can!

    Grosvenor Casinos2017-03-26
Found 7 reviews