Groupon Reviews | Glassdoor

Groupon Reviews

Updated May 19, 2017
259 reviews

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Rich Williams
44 Ratings

259 Employee Reviews

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Pros
  • Unlimited vacation time, fun environment, no dress code, young employees, alcohol at work (in 121 reviews)

  • Relatively well paid given work-life balance (in 63 reviews)

Cons
  • Compensation may not the biggest perk here, but the culture, the people and the work/life balance make up for this (in 32 reviews)

  • Upper management is not transparent (in 60 reviews)

More Pros and Cons

  1. "Lack of Management Care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editor in Chicago, IL
    Former Employee - Editor in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Groupon full-time (More than 3 years)

    Pros

    Flexible schedule
    Fairly open vacation days (some limits)

    Cons

    Management doesn't pay any attention to their workers' issues and worries.
    HR doesn't help those issues either and usually sides with management
    More concerned with their ideas being pushed through than how they effect the company and its workers
    DOWNSIZING

    Advice to Management

    Give a damn about your employees who are getting you to where you want to be. If the workers raise issues, even if those workers aren't middle management, listen to them since they are the ones on the front lines and can actually tell you what's working and what isn't. They are trying to help you not second-guess you.


  2. "Business Development Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Representative in Chicago, IL
    Former Employee - Business Development Representative in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Groupon (Less than a year)

    Pros

    Free range and not much structure.

    Cons

    Wild, Wild, West. New SIPs often.


  3. Helpful (2)

    "Not good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend

    I worked at Groupon full-time

    Pros

    The pros...the only thing I can think of is that you get a more discounted groupon rate. But...as time goes on they seem to have the same "not so great" deals.

    Cons

    They have very poor management. They promote people that don't deserve it just because they need to fill the position. The supervisors often have no training and often, no people skills. The high rate of turnover throughout the company reflects that people are not respected or given anything worth staying for. I wouldn't wish my worst enemy to apply to this poorly organized and poorly run organization.

    Advice to Management

    There are many really smart, talented people that come through but they are not given the attention they deserve. Give talent recognition- just because people stick around at your company doesn't mean they're doing a good job or that they are able to manage anyone.


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  5. Helpful (1)

    "Kind of a Waste of Time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copywriter in Chicago, IL
    Former Employee - Copywriter in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Groupon full-time (More than a year)

    Pros

    * Good benefits, work from possibilities, flexible vacation policy

    Cons

    Literally everything else. There is very little opportunity for growth here and the management instills pretty terrible values in those that do continue on.

    Advice to Management

    There's very little advice that's worth offering. The business model of the whole enterprise is dubious, and they are just bailing out the boat at this point. I wish them all luck staying afloat.


  6. Helpful (1)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Groupon full-time (More than a year)

    Pros

    great for a first job, for a year tops, then get out.

    Cons

    This place is a vacuum. The longer you stay the harder it is to get out. Sales floor is run like a sweat shop. They just laid off all support and tenured employees, so their bottom of the totem pole reps could pick of the slack, while paying them the least amount of money as possible.

    Advice to Management

    Treat your reps better, they make you all your money.


  7. Helpful (1)

    "A Consistent Pattern of Disrespect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editorial in Chicago, IL
    Former Employee - Editorial in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Groupon full-time (More than 5 years)

    Pros

    'Fun' work environment if you work in a department with a high turnover, you can basically get away with playing ping pong all day while other departments pick up your slack

    Bar downstairs to complain in after work

    'Flexible' 'unlimited' time-off schedule, unless you exceed 15 days off in which case you'll have to plead your case as to why you deserve to have a life outside of the coupon factory

    Cons

    Half off your deal AND your salary

    Taking advantage of temps/outsourcing crucial roles/teams to third world countries to make the shareholders happy

    Hands off management due to promoting based on nepotism and favoritism

    Advice to Management

    Stop running the company into the ground. Andrew Mason would be appalled at what his baby has turned into. You no longer care about promoting quality businesses and just care about getting the most money out of cheap consumers at the ever growing expense and safety of customers.


  8. Helpful (2)

    "A mistake"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Chicago, IL
    Former Employee - Software Engineer in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Groupon full-time (More than a year)

    Pros

    Standard tech company benefits like free soda and funky furniture.

    Cons

    My manager was completely incompetent. Luckily he has since left the company. Some of the people I worked with here were very conniving and threw their teams under the bus in order to score a few points from management. Groupon tried to bill itself as "the next Amazon" but did not have the engineering talent or management structure to support that claim. Instead, you got a lot of horrible leaders who were only in their position because they happened to be there when Groupon was growing. As a result, GRPN (at least in engineering) was a revolving door. I saw several people start with enthusiasm only to leave after a month.

    Now that the company is older and clearly is not the next Amazon, you would expect that they would change their management style and try to retain engineers, but from what I have heard they are actually doubling down on the aggressive "bro" culture and shipping jobs to India or Ireland.

    Advice to Management

    Focus on hiring talented people and retaining them for more than a year. A good engineer has a multiplying effect. They may not immediately meet the need of a project but their contributions in the 1-2 year timeline will be huge especially when coupled with other good engineers. If you create an "up and out" culture you only reward the people who build for short-term success but leave your business in a bad position in the long term.


  9. Helpful (1)

    "WORST place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchant Development Representative in Chicago, IL
    Current Employee - Merchant Development Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Groupon (More than 3 years)

    Pros

    vacation policy can be great but be careful it comes at a price, can only take advantage if you hit your numbers, relaxed dress code, and its close to Target... other than that there are no positives.

    Cons

    There are not very many positives, management does not care about employees, everyone is just a work horse at this coupon sweatshop. Product is subpar and most merchants hate working with Groupon. This company will chew you up, spit you out within the blink of an eye.

    Advice to Management

    treat your employees like humans, not robots with serial numbers.


  10. Helpful (2)

    "Get out now"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Representative in Phoenix, AZ
    Former Employee - Business Development Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Groupon full-time (More than a year)

    Pros

    -Unlimited vacation hours
    -Free drinks
    -Casual environment
    -The Phoenix office had some great people in it
    -I can't speak for all the management there, but my manager was excellent and very supportive.

    Cons

    Where to begin? Here we go...

    -Complete and total lack of transparency from upper management
    -Constantly changing the commission plan to such a point that it was hard if not impossible to figure out what we'd be making
    -Product nearly impossible to sell. Cold calling into small businesses. Groupon brand is tainted so getting foot in the door very hard.
    -Even if you CLOSE a deal the next part was getting the deal on the website which could take weeks and sometimes fall through completely.
    -We only would make commission based on how the deal performed online which is incredibly hard to predict. Sometimes a deal that was supposed to be amazing would bomb and next thing you know, for reasons out of your control, you've made no money AND you've gone on performance management.
    -About a year ago they took all the sales people and split them up into teams (or "verticals") that sell into particular industries. Health and Beauty, Things to Do, and Food and Drink. You had no say in where you went and it is widely known that Health/Beauty and Things to Do are much EASIER to sell than the poor saps who have to cold call into restaurants.
    -Anyone who wasn't on Food and Drink was making money hand over fist, closing bigger deals, and overall happier in comparison to the graveyard that is Food and Drink. Agents there drop like flies. It's a dismal place and being put on Food and Drink is essentially a knife in the back.
    -Management here values the wrong thing when making promotions. When promoting reps to management they care more about their numbers than actual leadership qualities which means that we end up with reps-turned-managers who have no clue how to actually lead a team.

    Advice to Management

    Your sales people make the company run. Start treating them well. Make big changes that reflect that quickly.


  11. Helpful (1)

    "Working here was like being in an abusive relationship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Groupon full-time (More than 5 years)

    Pros

    Free La Croix and soda, the people who work there are mostly fun, there's a keg you can start drinking from at 4pm.

    Cons

    No career path, employees are treated like nothing more than a number, leadership is filled with clueless bros, the management style can only be described as the blind leading the blind, they refuse to fire people who are incompetent at their job but have no problem laying off 100s of people who's jobs have been shipped over seas.

    Advice to Management

    Realize you're terrible at your job and quit


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