Groupon Reviews | Glassdoor

Groupon Reviews

Updated August 16, 2017
478 reviews

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4.0
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Groupon CEO Rich Williams
Rich Williams
93 Ratings

478 Employee Reviews

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Pros
  • Unlimited vacation time, fun environment, no dress code, young employees, alcohol at work (in 123 reviews)

  • Good work life balance is better (in 72 reviews)

Cons
  • Compensation may not the biggest perk here, but the culture, the people and the work/life balance make up for this (in 34 reviews)

  • Upper management is not transparent (in 63 reviews)

More Pros and Cons

  1. Featured Review

    "Work hard, play hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Director in Chicago, IL
    Current Employee - Business Development Director in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 5 years)

    Pros

    Great pay and great benefits. Solid training program. Large upside provided you're willing to put in the work and go the extra mile. Fun culture that moves fast providing employees with a wide range of small-medium business acumen from a variety of sources.

    Cons

    Company is working to discover its next step and identity after massive growth early on. As a result, some of the core values and goals are not always aligned with day-to-day objectives. Poor interdepartmental communication can be frustrating at times yet this is likely the case in some degree at most companies. No matching 401k.

    Advice to Management

    Invest more in your people. Significant passion remains in your reps yet fades when many of them start to feel more like a number


  2. Helpful (2)

    "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Seattle, WA
    Former Employee - Senior Software Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Groupon full-time (More than a year)

    Pros

    Great work-life balance, nice location (Seattle), great people. A lot of opportunity to learn new stuff and grow.
    The new CEO is very good. Rich has a plan and he's executing it properly.

    Cons

    No 401k match, swinging stocks. Sometimes bureaucracy becomes intolerable.

    Advice to Management

    Reduce management overhead and focus on deal automation.

  3. "Qualifying the Groupon work deal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deal Qualifier in Chicago, IL
    Former Employee - Deal Qualifier in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Groupon full-time (More than a year)

    Pros

    Young and fun atmosphere; friendly team managers; wonderful location and building

    Cons

    The starting pay could be better; certain tasks become repetitive after awhile; the path to moving forward in the company was not clear


  4. Helpful (2)

    "Challenging and fun!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Manager in Palo Alto, CA
    Current Employee - Engineering Manager in Palo Alto, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Groupon full-time (Less than a year)

    Pros

    Engaged and goal-driven colleagues make working here efficient while being fun.
    I like the flexible work hours, even though working after hours can be necessary.

    Cons

    Being a public company work revolves around quarterly results. It's good to stay short-term focused but bad for long term improvements.


  5. Helpful (14)

    "Divisional Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Divisional Sales Manager in Chicago, IL
    Current Employee - Divisional Sales Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    Plenty of room for advancement and compensation is competitive. There is a fantastic sales training program that give you the tools you need to succeed. Culture has shifted but it still a very positive environment.

    Cons

    Lack of transparency into methodology of how targets are set. When large changes occur there is often a bottle neck in finance/commissions to finish career progression and compensation plans for reps, which causes a large amount of unrest.

    Advice to Management

    Don't make changes without fully thinking them through.

    Groupon Response

    Jul 19, 2017

    We appreciate your feedback, so thanks for taking the time to write a review. Our Sales training program is something we’ve put a lot of work into, so it’s great to read that you find it helpful... More


  6. Helpful (3)

    "Growth space for junior and mid-level engineers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Manager in Seattle, WA
    Former Employee - Engineering Manager in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Groupon full-time (More than 3 years)

    Pros

    Enough space for junior and mid-level engineer to grow. Many interesting projects to explore and learn.

    Cons

    Stock price hasn't been strong in last couple years, making the package not as attractive as other web companies.


  7. Helpful (4)

    "Good money and fun environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Chicago, IL
    Current Employee - Senior Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    I'm in sales, so when I'm making money I'm happy. I love my friends at work and the casual environment that we have. The vacation policy is pretty nice and I am able to take more trips than most of my friends at other companies. Healthcare benefits are solid.

    Cons

    401K is not matched. Not a ton of room for growth in sales. Hours can be very strict - as in you have to be in at this time and can't leave before this time. It would be nice to work somewhere where if I get there early, I can leave early.

    Advice to Management

    Be more flexible with your tenured, well performing sales reps. Too much structure for sales people will have them looking for another job very quickly.

    Groupon Response

    Jul 19, 2017

    Thanks for taking the time to share your feedback with us! It makes us happy to read that you’re enjoying both the people and environment here; those two things are what we’re most proud of as an... More

  8. Helpful (2)

    "It's a Great Starter Sales Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Representative in Phoenix, AZ
    Former Employee - Business Development Representative in Phoenix, AZ
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Groupon full-time (Less than a year)

    Pros

    unlimted PTO, met great friends there, fun office environment, good location, lots of outings, perks, etc. you can make good money there if you're good at your job.

    Cons

    they are not very flexible allowing people to work remotely, which for a sales position that you can do anywhere and all your activity is tracked to ensure you're working, seems strange. VERY strict on being "on time" which agian, strange considering we call into different time zones, so you would think as long as we are working our 8 hours, we could more or less make our own schedule around what works best for ourselves and the merchants we talk to. There are a lot of changes being made right now, particuarly with the Phoenix office and some changes in management have been questionable. Lots of good people left or got fired unfortunately, so the things that once made this office super awesome seem to be going downhill

    Advice to Management

    allow more freedom to your employees regarding flexibility in schedule, treat them like adults until they give you a reason not to. be more open and transparent so there is more trust, and do everything in your power to ensure that the employees can close good deals and make good money, at the end of the day, thats why we are all here. Reward good performance and don't let little things like walking in at 8:01 deter someone's career advancement opportunities;.


  9. Helpful (1)

    "Customer Service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Groupon full-time (More than a year)

    Pros

    Worked from home.Benefits. Great hours.

    Cons

    Company outsourcing and restructuring.

    Advice to Management

    Keep CSR stateside. Customers preference also. Transperency matters.


  10. Helpful (6)

    "Awesome, collaborative work environment + great place for highly motivated individuals who are open to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than a year)

    Pros

    Groupon has global, quarterly 'all hands' meetings for all employees to join, as well as open Q&A sessions following the all hands. I've never seen this before at a previous employer, and it's really cool to have this kind of visibility to the senior leadership team, hear about how our work impacts the business, and check in on where we stand with company goals. This transparency is really important!

    It's easy to get used to this aspect of the work environment as an employee/no longer find it exciting once you've worked there a while, but the office space is very unique (visually fun, open layout) and the dress code (or lack there of) is very liberating. I feel as though people truly come to work as themselves and are more inclined to collaborate in this environment - that doesn't get old. It's really freeing (still after 1 year) to get to wear whatever to work every day + come into an office that's laid back, where people are working hard, and it's a fun environment.

    I also enjoy how the company empowers you to take ownership of your work. If you are self-motivated and driven, your opportunities are endless at Groupon.

    A team I work closely with is the sales team. They've got a top notch 12 week training program that a lot of other companies don't offer. They do a ton of promoting from within, and it's inspiring to see the impact our sales reps can make on local businesses.

    Cons

    Groupon offers a strong benefits package, but currently there is no 401k match.

    The company implements change (usually for the better) frequently, so if you aren't adaptable to change, this may not be the place for you.

    Advice to Management

    Put people first, always. Fully investigate the long term people impact of changes being made. Continue to be transparent.


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