Groupon Reviews | Glassdoor

Groupon Reviews

Updated April 26, 2017
1,662 reviews

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Full-time Part-time

3.1
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Rich Williams
254 Ratings

1,662 Employee Reviews

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Pros
  • Unlimited vacation time, fun environment, no dress code, young employees, alcohol at work (in 121 reviews)

  • You have the ability to work from home (in most positions) (in 59 reviews)

Cons
  • Compensation may not the biggest perk here, but the culture, the people and the work/life balance make up for this (in 33 reviews)

  • Upper management is not transparent (in 60 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great culture + mentorship on my team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    Leadership and mentorship from the managers and peers on my team
    Great culture - very collaborative and fast paced; you are going to learn a lot; hands on. Enjoy the people you work with.
    My first full-time role as a fresh grad and I have grown so much as a result of the atmosphere and the people I work with. Upward mobility - they push you to grow and challenge yourself.

    Cons

    Compensation may not the biggest perk here, but the culture, the people and the work/life balance make up for this.
    Fast-paced - you have to be eager to learn, get your hands dirty and problem solve at times - it may not be for everyone who wants tons of structure.


  2. "Client Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Support Specialist in Chennai (India)
    Current Employee - Client Support Specialist in Chennai (India)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Groupon full-time (More than a year)

    Pros

    1) Good Salary Package and allowances.
    2) Liberal environment.
    3) Casual clothing allowed.

    Cons

    1) Not a streamlined process setup.
    2) Lay offs might happen yearly.

    Advice to Management

    Nothing much


  3. "Customer Success"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager
    Current Employee - Customer Success Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    -Great benefits
    -AMAZING INSURANCE OPTIONS
    -Great place to create a path to a career

    Cons

    -Big communication gaps between teams at times
    -Too many acquisitions with zero results

    Advice to Management

    This goes to the CEO and way above. You have an incredible platform and product, stop acquiring companies without results. This slows down development across the board.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Outstanding at Inefficiency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon full-time (More than a year)

    Pros

    Work / Life balance is good

    Cons

    Wrong people in the wrong roles


  6. "BDR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BDR in Chicago, IL
    Current Employee - BDR in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon (More than a year)

    Pros

    Great company culture and you make money on the weekends.

    Cons

    Being a tech company there's a lot of change quarter to quarter. You can get really frustrated or keep your head up and do your job. As long as you don't get too invested and upset with the change, Groupon is a great place to be.

    Advice to Management

    Don't continue external hires. It's frustrating to your employees that had to work through training and all the changes you've thrown their way. Also it doesn't work.


  7. "Despite Perks, Negative Company Outlook, High Attrition, and Little Upward Mobility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Account Representative in Chicago, IL
    Former Employee - Inbound Account Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Groupon full-time (More than a year)

    Pros

    Good work-life balance and benefits.

    Cons

    Exceptionally high attrition, little upward mobility (even for top performers), and negative company prospects: there have been large layoffs this year both in the US and elsewhere.


  8. "worked very hard for very little in return"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Groupon full-time (More than a year)

    Pros

    smart people, cool concept, and access to some great benefits.

    Cons

    workload was crushing, and compensation was not anywhere near competitive. was basically living off the name and the newness of the groupon and I would say underpaid most staff because they felt they could. management was young and often inexperienced but began to come around to learning how to develop talent.

    Advice to Management

    work with the staff on the right metrics for growth and compensation


  9. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Groupon full-time

    Pros

    Interraction with co-workers
    Good health care benefits

    Cons

    Low pay
    No autonomy
    Innately stressful nature of the work
    Culture of constant, and occasionally unnecessary, change


  10. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative in Bogotá, Bogota (Colombia)
    Former Employee - Account Representative in Bogotá, Bogota (Colombia)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Groupon full-time (More than a year)

    Pros

    The work environment is great, people and managers make the daily job great

    Cons

    Very few growing possibilities, base salary low.

    Advice to Management

    motivate better the sales person to increase the performance of them


  11. "Managing Director NOLA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Director in Mexico City (Mexico)
    Former Employee - Managing Director in Mexico City (Mexico)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Groupon full-time (More than a year)

    Pros

    Great place to work, young people & ideas

    Cons

    Extremely beaurocratic and not flexible


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