Groupon Reviews | Glassdoor

Groupon Reviews

Updated October 17, 2017
1,847 reviews

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1,847 Employee Reviews

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Pros
Cons
  • Compensation may not the biggest perk here, but the culture, the people and the work/life balance make up for this (in 35 reviews)

  • Upper management is not transparent (in 64 reviews)

More Pros and Cons

  1. "Great Job in the Tech Space"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Groupon full-time

    Pros

    Great colleagues in a collaborative environment

    Cons

    Management needs to be more open to employee feedback


  2. Helpful (1)

    "Overall beneficial"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Editor in Chicago, IL
    Current Employee - Site Editor in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 5 years)

    Pros

    Fantastic coworkers and understanding management, with plenty of opportunities to grow and experience different fields.

    Cons

    Inevitable at a company of this size, layoffs and outsourcing can leave a bad taste in collective mouths.

    Advice to Management

    Every manager I ever had was incredible, no complaints to provide, only positive feedback from this end.

  3. Helpful (3)

    "Overall Great Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Resolution Specialist in Chicago, IL
    Former Employee - Customer Resolution Specialist in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Groupon full-time (More than 5 years)

    Pros

    Groupon is easily the most unique and interesting office to work at and has some of the best employees and managers I've encountered in my professional work life. They easily recognize hard work and skills and quickly reward good performance with new job opportunities and skills. I gained a great deal of experience, confidence and professionalism in my years in this fun, quirky company.

    Cons

    My job was removed with no notice and most likely given to outsourced employees overseas. I was in great standing and frequently recognized by my own and other departments for my work and skills and was completely blindsided by their decision to lay off 130 employees in one go regardless of status. It shows that Groupon is above all a business and I'd advise anyone working there to be careful about planning to be there long term.


  4. Helpful (1)

    "Fast-paced, with lots of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time

    Pros

    Great place for anyone looking to roll their sleeves up and get things done. Some areas may have more training than others, but generally, ramp-up time is fairly limited.

    Cons

    A fast pace can be good, but sometimes can lead to missing out on things. Other than that, the lack of a 401k match and tuition reimbursement would probably be the only company-specific areas of opportunity.


  5. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    People. Culture. Atmosphere. Perks. Great Leadership

    Cons

    This is a great company with a great vision ahead.

    Groupon Response

    Oct 3, 2017

    Thanks for your glowing review! We're where we are today because of the enthusiasm of people like you. It’s important to us that we never get complacent, so if you see areas in which we can improve... More


  6. Helpful (1)

    "Great people and culture, path unknown"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Representative in Chicago, IL
    Former Employee - Business Development Representative in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Groupon full-time (More than a year)

    Pros

    Everyone is great there. The culture is fun and laid back.

    Cons

    Constant change, and it can be a very tough sell. Upper management didn't give much of a heads up for these changes, that affected everyone.

    Advice to Management

    Be more transparent


  7. "Overall great place to start"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Unlimited PTO and potential to make a lot of money.

    Cons

    A lot of change and sitting in front of a computer.

  8. Helpful (2)

    "Merchant Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Groupon full-time

    Pros

    Great team environment, internal motivators, fun, room for advancement

    Cons

    Bold changes that did took a while to adapt and be accepted

    Advice to Management

    Encourage discussion and tips between new sales reps and more veteran reps


  9. Helpful (4)

    "Got worse with time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Friendly work mates, personable atmosphere and great work environment.

    Cons

    Inner corporate politics mucked up everything. Nobody communicated with each other so we were often stepping on each others toes. When new ideas were brought to the table to attempt to make things better they were shot down, then several months later those directly above me took those ideas for their own. No questions were really ever answered. There was never any real appreciation for the hard work put into the job and when asked for new responsibilities they were never given.

    Advice to Management

    Work on communication between departments and make sure employees feel like they are appreciated.


  10. Helpful (1)

    "Good place to get work experience, bad place to stick around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Operations Coordinator in Chicago, IL
    Former Employee - Business Operations Coordinator in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Groupon (More than a year)

    Pros

    Fun work environment, access to good computers and great IT support, flexible work hours and work from home, and unlimited paid time off.

    Cons

    Unreasonable expectations for work-life balance. No loyalty.

    Advice to Management

    Build up your employees and listen to them.


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