Grubhub Reviews | Glassdoor

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Grubhub Reviews

Updated February 15, 2018
320 reviews

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3.8
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Approve of CEO
Grubhub CEO Matt Maloney
Matt Maloney
207 Ratings

320 Employee Reviews

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Pros
  • Work life balance is reasonable (in 25 reviews)

  • com order site for free food of your choice (in 50 reviews)

Cons
  • There's too much wear and tear on your car (in 11 reviews)

  • Grubhub in California is not paying minimum wage (in 21 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (10)

    "Be Challenged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Restaurant Care in Chicago, IL
    Current Employee - Director, Restaurant Care in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time (More than a year)

    Pros

    Grubhub is aggressive in maintaining its lead in the food delivery space which gives everyone an opportunity to take on new challenges and grow personally and professionally. Mid-level leadership is very connected to the front line and are some great people to work with. Product teams move fast and are open to continually getting better.

    Cons

    Change is a constant so if you are not good with change and working in some uncertainty Grubhub may not be the place for you.

    Advice to Management

    Stay connected to the front lines


  2. "Corporate Sales Exec"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Sales in Culver City, CA
    Current Employee - Executive Sales in Culver City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time (Less than a year)

    Pros

    Great management, based completely on performance and hitting reachable numbers

    Cons

    Culver City office is a bit dirty

    Advice to Management

    None

  3. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grubhub full-time

    Pros

    Great work culture. A very vibrant work environment. Free lunch every now and again. You might catch the CEO roaming around the building. He’s actually really cool.

    Cons

    I really can’t make out any cons.


  4. "Corporate Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Account Manager in Dallas, TX
    Current Employee - Corporate Account Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time (Less than a year)

    Pros

    Management and employees are friendly and helpful. The company goes above and beyond for their clients. They have a fun culture. They are growing at a face pace.

    Cons

    The company is growing at such as fast pace that there is not a set process for several things so cross department communication can be difficult


  5. "Call Center Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Scottsdale, AZ
    Former Employee - Call Center Representative in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grubhub full-time (Less than a year)

    Pros

    Great work environment
    $18/weekly gift to get yourself food while at office through GrubHub
    Friendly managers
    Great training

    Cons

    Large workload
    Understaffed
    Customers can be very snippy
    Restaurants can be unnecessarily rude when you let them know something needs to be fixed.
    Relocated to Chandler, when originally in Old Town Scottsdale

    Advice to Management

    You guys are actually a great company, you just need to get people to stay wanting to work there.


  6. "Strong engineering culture- Big time SRE and Platform execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Team Lead in New York, NY
    Current Employee - Engineering Team Lead in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time (More than a year)

    Pros

    SRE and Platform have been given room to execute strong testing, deployment, monitoring, and micro-service frameworks

    Cons

    Not for people who want to be heroes or firefighters- the work here is getting to that 5th 9, increasing scale, working with data, etc

    Advice to Management

    Keep the balance of engineering and product the way it is


  7. "Office Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time

    Pros

    Meal perks, great upper management, the team genuinely cares and appreciates a scrappy can-do attitude

    Cons

    N/A

    Advice to Management

    As we progress let's make sure we're continuing to communicate changes to the team so everyone can provide a unified front.

  8. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Grubhub (More than a year)

    Pros

    Great company culture, fast paced work environment

    Cons

    Compensation not where it needs to be


  9. "It's alright"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Grubhub full-time

    Pros

    Flexible hours and nice office

    Cons

    Undervalued work and lack off communication across departments


  10. "Good pay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Create schedule when you want

    Cons

    orders hit or miss


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