Grubhub Reviews | Glassdoor

Grubhub Reviews

Updated November 16, 2017
301 reviews

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3.7
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Grubhub CEO Matt Maloney
Matt Maloney
191 Ratings

301 Employee Reviews

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Pros
  • Work life balance is reasonable (in 23 reviews)

  • com order site for free food of your choice (in 45 reviews)

Cons
  • Have to accept 75% or you won't get paid their low hourly minimum wage (in 18 reviews)

  • The acceptance rate was raised from 75% to 85% (in 15 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Be Challenged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Restaurant Care in Chicago, IL
    Current Employee - Director, Restaurant Care in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time (More than a year)

    Pros

    Grubhub is aggressive in maintaining its lead in the food delivery space which gives everyone an opportunity to take on new challenges and grow personally and professionally. Mid-level leadership is very connected to the front line and are some great people to work with. Product teams move fast and are open to continually getting better.

    Cons

    Change is a constant so if you are not good with change and working in some uncertainty Grubhub may not be the place for you.

    Advice to Management

    Stay connected to the front lines


  2. Helpful (2)

    "Stock up 60% this year...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Grubhub full-time (More than a year)

    Pros

    Best reason is everyone gets RSUs! The value of my RSUs have tripled since I have been here. Vest 25% after the first year and then monthly after that!!!

    Cons

    Too much free food.... Seriously, I think I have put on 15lbs just this year! Time to hit the gym.

    Advice to Management

    More RSUs please....

  3. "Grubhub - A Great Place To Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Sales Executive in Houston, TX
    Current Employee - Corporate Sales Executive in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time (Less than a year)

    Pros

    Amazing company culture! Fast growing company with a lot of opportunity and great people who are supportive and wonderful to work with.

    Cons

    No cons that I've seen so far.


  4. "Working at GrubHub"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in New York, NY
    Current Employee - Senior Software Developer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time (More than a year)

    Pros

    An awesome place to work where especially technology, where in you get good ration of benefits and work related perks ( xbox is good at work) and also a nice work to life balance as far as dev related work goes with a culture of teams.
    The benefits are good too and as a senior dev I get ample vacation time and credit to spend some cash on tech related self learning or dev conferences at company expense. You will definetly feel a strong sense of brand recognition once you walk in and start working and how everything is tailored towards building the product better and how your work revolves around it.

    Cons

    If inter team communication picks up & people talk more to each other, then it would be even more awesome place to work.

    Advice to Management

    Please increase the meal allowance... please! I have gotten better meal allowance / per day in my previous work places than what I get for the week just for sitting late.
    Most tech companies give free food, I think GH joins the big league.


  5. "Fun, Challenging, Supportive, Growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Recruiter in New York, NY
    Current Employee - Senior Technical Recruiter in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time (Less than a year)

    Pros

    Fast paced, challenging & supportive environment, growing organically and by acquisition.

    Cons

    - Sometimes can be stuck in there ways.

    Advice to Management

    Allow more movement across different teams.


  6. "Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Grubhub full-time

    Pros

    A great place to work, innovative and fun culture

    Cons

    Often some growing pains of startups


  7. "Good for starting in sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Grubhub full-time

    Pros

    A young, energetic group. Have met a lot of good people and have been promoted from within

    Cons

    Could use a bit more transparency when changes are being made to the team.

    Advice to Management

    Be more transparent with changes being made. It happens, it's nice to be up front about them so employees can act accordingly

  8. "Not as great as everyone says it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Chicago, IL
    Former Employee - Customer Care Representative in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Grubhub (More than a year)

    Pros

    free food. nice people. good overtime

    Cons

    hard to move up. bad schedules. mediocre pay.


  9. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time

    Pros

    Great company! Really down to earth environment, everyone in the office really cares about your progress in the company.

    Cons

    No cons great company

    Advice to Management

    NA


  10. Helpful (1)

    "Driver Care Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver Care Specialist in Chicago, IL
    Current Employee - Driver Care Specialist in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fun environment. Full time hours and they're always offering overtime. Nice benefits package. We get a weekly allowance to use on the Grubhub website, which is awesome when you don't feel like going outside for lunch. The office is really nice looking. We can dress super casual. Managers are nice.

    Cons

    The work is fairly easy but some of these drivers call in and fuss about things we can't control in driver care. Then calls are escalated to managers who have to stay on the phone and listen to drivers vent for 15-25 mins over something they failed to read in their independent contract. Other than that I have no complaints. I love working at Grubhub.


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