Grubhub Employee Reviews about "work life balance"

Updated Dec 2, 2020

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3.7
69%
Recommend to a Friend
73%
Approve of CEO
Grubhub CEO  Matt Maloney
Matt Maloney
655 Ratings
Pros
  • "Good benefits, amazing coworkers, and tons of free food(in 85 reviews)

  • "Leadership truly cares about their employees and work/life balance(in 54 reviews)

Cons
  • "You need a reliable car/wear and tear(in 41 reviews)

  • "Long wait time for any pay problems and no direct number for driver care, only an email with a 5-7 Day response wait(in 36 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "work life balance"

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  1. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Grubhub full-time for more than 5 years

    Pros

    Diverse culture, strong work-life balance, people are super nice. Matt is a super good CEO

    Cons

    Salary is not very competitive

  2. "Great Leadership with tons of Support"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Success Manager in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time for more than 3 years

    Pros

    - Pay - Support - Flexibility - Independence - Emphasis on Family - Work / Life Balance - Company Stock - Excellent Benefits - Weekly Meal Perk through Grubhub

    Cons

    No real cons to speak of.


  3. "1 year at company entry level"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Analyst in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time for more than a year

    Pros

    great culture and work-life balance,

    Cons

    benefits and compensation is not as competitive as other big tech companies

  4. "It was cool"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Acquisition Specialist in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Grubhub full-time for more than a year

    Pros

    Freedom, Free food, Low stress, a good work life balance and room for growth within the company. The company has a start up feel to it. Very fun office environment.

    Cons

    Low pay, no real change when something is wrong.

  5. "Energetic!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time

    Pros

    Grubhub is fast paced and full of energy. I am paid fairly and there is work/life balance. People are encouraged to work hard, try new things and take their time off to recharge.

    Cons

    Pay is fair, but lower end of benchmark. The fast pace is full of energy but can make it hard to learn as a newer employee.

  6. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - People Team Member in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time for more than a year

    Pros

    Great culture, employee perks, growth opportunities, work-life balance, and job security

    Cons

    Pay could be a little better.

  7. "Great Company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time for more than 3 years

    Pros

    Food! Work life balance. Lot's of fun at work. Unlimited snacks!

    Cons

    Not much room for growth.

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  8. "Good Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Grubhub full-time for more than 3 years

    Pros

    Unlimited Commission, Great Work-life balance.

    Cons

    Cold-calling, no residual commissions, very little room for career advancement.

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  9. "Amazing Company, great culture, happy to be here!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Sales Executive in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time for less than a year

    Pros

    Wonderful Supportive leadership who works as hard as you do! Amazing tools and programs to set you up for success! Leadership truly cares about their employees and work/life balance Great Compensation Structure Free Meal Perks! Amazing employee first culture

    Cons

    Nothing! Company is doing amazing work. I am so grateful I joined the team!

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  10. Helpful (11)

    "Lived Long Enough To Become The Villain"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineering Team Lead in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grubhub full-time for more than a year

    Pros

    * Free t-shirts now easily adapted into makeshift plague masks * If you don't mind occasionally getting paged during dinner, work-life balance for engineers is above average

    Cons

    This company used to provide a valuable service, back when it was hard for restaurants to set up their own online ordering systems. But now it's easy, and the only way Seamless/Grubhub (or a competitor) seems to be able to thrive is by using SEO to inject itself as a middleman into the process--not adding value, just taking a painful cut. And Grubhub's now adopting DoorDash's model where restaurants are added without their consent, leading to terrible experiences with outdated menus and hours. Grubhub loses money on those orders on average, so it's lose-lose-lose for the restaurants, diners, and shareholders--the only point is to create the illusion of growth in order to prop up the stock price. While it's possible Grubhub is still useful in some communities, in major cities it's a net negative at a time when restaurants are in crisis anyway. Working for a company that shouldn't exist is demoralizing to say the least. Restaurants are the main victim here, but the company is fairly open about its willingness to deny pay to drivers for issues that aren't their fault and skirt privacy laws for customers... whatever they can get away with. The engineering leadership culture is also problematic. The department doesn't solicit or use 360 reviews--there's no real opportunity, formally or informally, for employees to give feedback on their managers. So while most of the managers (and directors, and VPs) are perfectly fine, jerks are also able to thrive--there's minimal consequence for being abusive to your direct and indirect reports, even when they quit (or request transfers) in droves as a result. Concerns cannot safely be taken to one's manager or to HR--they're simply relayed, without anonymization, to the person in question, and despite company policy there is no actual protection against retaliation. Not everybody in tech has to deal with the bullies all that much, but their spheres of influence seem like they will keep growing, and poisoning the rest of the culture. Perhaps as a result, communication about compensation has tended to be highly misleading.

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