Grupo Santander Reviews | Glassdoor

Grupo Santander Reviews

Updated May 18, 2017
370 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Grupo Santander CEO José Antonio Alvarez
José Antonio Alvarez
1 Rating

370 Employee Reviews

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Pros
  • Work environment and work life balance (in 20 reviews)

  • You can learn a lot for you life (in 7 reviews)

Cons
More Pros and Cons

  1. "Very good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bankruptcy Specialist in San Juan, PR
    Current Employee - Bankruptcy Specialist in San Juan, PR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grupo Santander full-time (More than 10 years)

    Pros

    Good employer. Flexible and promotes education and values ​​the experience.

    Cons

    It would be great if this company had more presence in the United States.


  2. "Nice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in San Juan, PR
    Current Employee - Project Manager in San Juan, PR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Grupo Santander full-time (More than a year)

    Pros

    Great benefits, programs and order. A good place to intake experience and develop your skills. Great programs for develop resources to become professionals and learn more about the regulations and structures

    Cons

    Too much work and responsibilities vs payments, sometimes it has too mucha procedures to get a approval. No incremente of salary at least you change of position on the bank.

    Advice to Management

    More flexible in improve income


  3. "sell your soul"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Grupo Santander full-time (Less than a year)

    Pros

    I am giving the Bank 2 stars. 1 for the good colleagues and 1 for pay scale. The bank employs some good people. Unfortunately, they are the ones who leave or driven out.

    Cons

    Who is left? The ones who have no place else to go. There is no process and procedure in place. No one wants to take ownership. Staff perform work that could be avoided if management would listen and enforce. oh well...

    Advice to Management

    You may bring in new 'leaders'. Still putting a pretty bandage over the boo boo underneath. Sound like politic? Big time!


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  5. "SVP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Grupo Santander full-time (More than 5 years)

    Pros

    Generally good people. Retail is robust. International

    Cons

    Very regulated and inflexible. Not customer centric. Long hours and ok pay expected


  6. "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Financial Analyst in San Juan, PR
    Former Employee - Financial Analyst in San Juan, PR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grupo Santander (More than a year)

    Pros

    Santander Group is culturally diversified financial institution with a total of €1.34 trillion exposed world assets. The majority of the assets are on emerging nations.

    Cons

    Today's world economic risk can affect financial returns. The interest rates are in the lowest and opening a way for an increase in inflation, consequently affecting the required returns.


  7. "HR Business Partner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in East Brunswick, NJ
    Former Employee - Anonymous Employee in East Brunswick, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Grupo Santander full-time (More than 3 years)

    Pros

    Growing organization with good opportunity to share ideas for improvement
    I personally experienced working with very good, caring leaders
    Opportunity for professional development and internal promotion was high

    Cons

    Constantly changing senior leadership
    Lack of clear direction of the company
    Struggled with understanding how to operate in the US


  8. "Employees are not cattle"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Debt Collector in Fort Mill, SC
    Former Employee - Debt Collector in Fort Mill, SC
    Doesn't Recommend

    I worked at Grupo Santander full-time (More than a year)

    Pros

    The portfolio I was working on as debt collector was purchased by Santander, and that is how I end working for them.

    Can't think of a good thing in all honesty other than it prompted me to actively look for and find another job.

    Cons

    I have never worked in a business environment that was so grim and depressing. A very sharp contrast from the previous employer. A few bullet points about this experience:

    - Santander cancelled access to the building's cafeteria and all employees have to be cramped in small break rooms.
    - Right off the bat the company fired one out of every four employees and their work spread among the rest, substantially increasing the work load.
    - Bonuses were cut by 75% and management went to great lengths in finding little details in order not to pay it.
    - The only meetings we had with the new management were always filled with threats and their favorite go to phrase "if you don't like it, you can always leave".
    - We were required to work every other Saturday and calling sick on that day (as oppose to a week day) was considered a "no show".
    - The new management was very abusive in their communications, demanding people to work overtime and publicly chastising those who didn't.
    - Every week people were quitting their jobs because of the working conditions.
    - I personally approach my manager and two of the directors to bring this sudden change and was dismissed with their favorite line "if you don't like it, you can leave anytime".
    - The working culture was to collect money at any cost and whatever means necessary.

    Overall Santander brought a worsening of the working conditions; a reduction in pay and increased in work; and management that was abusive and unresponsive to even some basic good practices of a working environment.

    Even our customers noticed this sudden change and started referring to Santander as "Satan-der" for how abusive their collections practices became.

    Shortly after I found a new job and left, they closed the office and laid off everybody.

    In all my years doing work inside and outside of the financial system, Santander takes the gold medal as the most abusive company I've ever worked for.

    Advice to Management

    I reached out to my manager and two of the directors to make them aware of the worsening conditions and the overall negative mood in the office but was dismissed with their standard line "if you don't like it, you can leave anytime".


  9. "Worst place i've ever worked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Sales in New York, NY
    Former Employee - Vice President, Sales in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Global footprint and can get you in the door for many client meetings.

    Cons

    Internal chaos, multiple managers doing the same job.

    Advice to Management

    Use a consulting firm to fix the internal problems.


  10. Helpful (1)

    "Administrative assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great co-workers and flexibility and time off

    Cons

    Poor management and difficult getting an increase in salary

    Advice to Management

    Need to recognize and value employees. Be a leader and not all in for yourself


  11. Helpful (2)

    "Stay far away from all Santander US companies."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Grupo Santander full-time (More than a year)

    Pros

    Compensation, benefits. Basically bribing people to stay on the sinking ship.

    Cons

    The bank is ran by dinosaurs that stubbornly resist change. They are using fifteen year old technology and doing everything in excel. Meanwhile, the bank is being attacked by regulators for being a complete mess.

    Advice to Management

    Put people under 40 in management.


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