Guaranteed Returns Customer Service Representative Reviews | Glassdoor

Guaranteed Returns Customer Service Representative Reviews

Updated Oct 5, 2017

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Found 2 reviews

2.9
StarStarStarStarStar
47%
Recommend to a Friend
0%
Approve of CEO
Paul Nick
1 Ratings
  1. Helpful (2)

    "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Holbrook, NY
    Recommends

    I have been working at Guaranteed Returns full-time for more than 5 years

    Pros

    I've been with the company for 7 years now. I started in Processing and was promoted to Customer Service Rep. I enjoy working here and the people I work with. Management is very good to me and they are always there for us when needed. I know I can count on them.

    Cons

    I have nothing negative to say about the company or management.

    Guaranteed Returns2017-05-11
  2. Helpful (12)

    "Run Away--These people are the devil in disguise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Guaranteed Returns full-time for more than 5 years

    Pros

    Sentencing is in a few short weeks. Tick tock tick tock.........

    Cons

    The owner, former CFO, and the company have been convicted of a total of 64 felonies. For years they were stealing millions and millions of dollars from their clients. Google the case-- Federal Gov't vs. Devos Ltd. The worst of it is that they have absolutely no remorse and have waged a personal war against anyone that has any morals and has left the company. Many employees worked for this company for 10, 20 years...

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    Advice to Management

    As a previous reviewer posted, reach out to all the people you have gone after. Drop the lawsuits and offer some kind of compensation for throwing countless people under the bus for the crimes you have committed. This is a family run business, I'm sure their parents must be really proud.

    Guaranteed Returns2017-10-05

    Guaranteed Returns Response

    October 9, 2017HR Administrator

    I am the current President & CEO of Guaranteed Returns and feel compelled to respond to the latest postings on behalf of the nearly 200 employees and associates of Guaranteed Returns; employees who have done nothing wrong and who have been working under the most adverse of conditions ...

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Found 2 reviews