Guaranteed Returns Processor, Day Shift Reviews | Glassdoor

Guaranteed Returns Reviews

Updated Feb 20, 2019

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Found 44 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
39%
Recommend to a Friend
67%
Approve of CEO
Paul Nick
12 Ratings
  1. Helpful (3)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Guaranteed Returns full-time

    Pros

    More transparent than any of our competitors.

    Cons

    Competitors have been throwing dirt on us for almost 3 years and we are continuing to defy the odds.

    Advice to Management

    Keep an open line of communications to all employees including those in the field.

    Guaranteed Returns2017-10-18
  2. Helpful (1)

    "Changes have been made in a POSITIVE way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guaranteed Returns full-time for more than 5 years

    Pros

    I truly enjoy the people I work with and work for, the companies new direction is a breath of fresh air and the excitement building shows what a team effort everyone has now. Since moving on from so many individuals who had a jaded view of the company we have been extremely successful in the account growth of the company but also the excitement from the employee's. Both will continue to grow with the long term outlook...

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    Cons

    Currently the cons really focus on the legal side of things from 4 years ago, so many former employee's like to make this company sound terrible to work for but that's mostly due to them thinking they should be handed things. There were 2-3 individuals who were at fault and they make it sound like it was the entire office or company. It's unfortunate that they feel they need to take out their frustrations on other's and...

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    Advice to Management

    Keep moving in the positive direction that we are and have been headed in!

    Guaranteed Returns2019-01-31
  3. Helpful (4)

    "Long Island's Warehouse of Lies."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Entry in Holbrook, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Guaranteed Returns full-time for more than 3 years

    Pros

    If you ever wanted to work where serious fraud happened, this is the place to be. Brief research will reveal how the former staff got indicted for fraud. Couldn't happen to a nicer bunch.

    Cons

    Low pay, expensive benefits, management staff inclined to harrass you repeatedly over nothing. Nothing says "company loyalty" like docked wages for missing "optional" "fun" events. Just about everything no one would ever want in a place of employment. Most people who applied to work there at the time just got thrown in the warehouse, regardless of resumé and other qualifications.

    Advice to Management

    Management- Get bent.

    Guaranteed Returns2019-02-20
  4. Helpful (3)

    "Need Living Wage and Cheaper Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Warehouse in Holbrook, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Guaranteed Returns full-time for more than a year

    Pros

    Some good coworkers. Personally I think, aside from that - few good things

    Cons

    Low pay - insurance very expensive - Very little room for promotion.

    Advice to Management

    In my opinion, treat your employees better. Get rid of some managers. Way too many for the amount of work available

    Guaranteed Returns2019-01-29
  5. Helpful (3)

    "Not a very good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Warehouse in Holbrook, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Guaranteed Returns full-time for more than 5 years

    Pros

    Hours are ok. easy to get to. Get some holiday's off.

    Cons

    Pay is very low Company reputation is very bad. No bonus, no raises.

    Advice to Management

    Better pay and work conditions

    Guaranteed Returns2019-02-07
  6. "Good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Holbrook, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guaranteed Returns full-time for more than 8 years

    Pros

    Good health care though it's costly. Everyone cares and wants company to succeed.

    Cons

    Salaries have been flat, however it's a good working enviroment.

    Advice to Management

    Stay on current path. Company is headed in the right direction.

    Guaranteed Returns2019-01-02
  7. Helpful (6)

    "Corrupt Company"

    StarStarStarStarStar
      Former Employee - Anonymous Employee in Holbrook, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Guaranteed Returns full-time for more than 5 years

      Pros

      There is nothing positive in a corrupt environment

      Cons

      Lies & Corruption breeds a hostile environment

      Advice to Management

      Seek employment with a legitimate organization

      Guaranteed Returns2018-07-17

      Guaranteed Returns Response

      July 26, 2018HR Administrator

      Former Employee, We were sorry to read your review. We could feel the hostility in your words and can only use this opportunity to suggest that current employees who would like to discuss any issues can do so directly with me. I encourage them not to wait until they feel the way ...

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    • Helpful (7)

      "Run run run away as fast as you can"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Regional Account Executive in Kansas City, MO
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Guaranteed Returns full-time for more than a year

      Pros

      there is only 1 pro and that is the fact that you are at home sometimes

      Cons

      driving like a truck driver, the company still acts unethically, low pay for the service/sales job, company states on their webpage that they are keeping sales/service separate and that's far from the truth, the company gets annoyed if you dont want to be a salesman, company still facing federal indictment,

      Advice to Management

      THIS IS TO PAUL NICK!!!!!!!!!!! If you want this company to ever see the light of day bring in someone who has no dealings with the company in an effort to address the one thing that is plaguing this company and has been since 1999 and that's UNETHICAL MANAGEMENT!!!!!!!!!

      Guaranteed Returns2018-05-26

      Guaranteed Returns Response

      May 29, 2018HR Administrator

      Hi Former Regional Account Executive, As an organization, we have taken many steps to strengthen the company and improve policies and/or practices. In early 2018 we engaged the Managing Partner of Nettle Bay Partners, Paul Strohmenger. Mr. Strohmenger is a financial and management ...

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    • Helpful (2)

      "Regional Account Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Guaranteed Returns full-time for more than 5 years

      Pros

      Work life balance. Make your schedule and great commissions on current accounts

      Cons

      The current owners Dean Volkes and Donna Fallon (brother/sister) were found guilty in Federal Court of diverting 180 million dollars from customers including VA hospitals. According to plansite.com the sentencing is set in a few weeks.

      Advice to Management

      Top producing sales reps deserve better compensation.

      Guaranteed Returns2018-01-10
    • Helpful (1)

      "good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Guaranteed Returns full-time for more than 3 years

      Pros

      good benefits, good hours, employee appreciation day, 4th of july bbq.

      Cons

      favoritism, unprofessional supervisors, rap music

      Advice to Management

      consider how your employees feel about things. be honest about things.

      Guaranteed Returns2017-12-08

      Guaranteed Returns Response

      December 22, 2017HR Administrator

      Hi Former Employee, Thanks for your honest feedback regarding our company; I am glad you shared specific advice with us. I will share your review with the management team and we will strive to continue to make improvements. Thanks again, Paul Nick President & CEO

    Found 44 reviews