Guaranteed Returns Reviews | Glassdoor

Guaranteed Returns Reviews

Updated Feb 20, 2019

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Found 44 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
39%
Recommend to a Friend
67%
Approve of CEO
Paul Nick
12 Ratings
  1. Helpful (1)

    "Long term doesn't look good"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Guaranteed Returns full-time for more than a year

    Pros

    New CEO really tried to make employees feel better. Always doing for them.

    Cons

    Poor management. Business was continually lost. Mass layoffs. Poor pay

    Guaranteed Returns2017-03-23
  2. "Customer Service"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Guaranteed Returns

      Pros

      management has improved; better morale; decent pay

      Cons

      things are finally looking up!

      Advice to Management

      Keep up the good work!

      Guaranteed Returns2016-10-27
    • Helpful (4)

      "Unloader,inspector,Sorter"

      StarStarStarStarStar
      • Work/Life Balance
      • Senior Management
      Former Employee - Sorter in Holbrook, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Guaranteed Returns

      Pros

      Friendly staff,nice break room,Plenty of parking,free uniforms

      Cons

      1 small, dirty bathroom for 300+ people.You have to sign a book,take off your shoes in front of a camera & walk all the way around a giant warehouse to use it. Handling disgusting used pharmaceuticals like enemas,radioactive medical waste & controlled substances that often get shipped smashed & spill all over you as you sort the box which may weigh 100 pounds or more while management yells at you to sort faster..Most...

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      Advice to Management

      Hire more people fluent in the English language & improve safety conditions for your employees

      Guaranteed Returns2016-07-04
    • Helpful (13)

      "Oh boy, more felony charges."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Warehouse Associate in New York, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Guaranteed Returns full-time for more than 3 years

      Pros

      The upper management is always striving to improve. What started out as a 44-count federal indictment for (among other things) stealing $116 million dollars from customers, mail fraud, wire fraud, lying to federal agents, obstruction of justice. etc. etc. has blossomed into a 64- count indictment and they're up to $180 million dollars. Congratulations!

      Cons

      They probably won't pass Bernie Madoff now that they've been caught. Another 10 years or so, and they would have done it. Aw shucks.

      Advice to Management

      How do you give advice to the people who thought they knew everything?

      Guaranteed Returns2016-02-13
    • Helpful (7)

      "Little hope."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Holbrook, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Guaranteed Returns full-time for more than a year

      Pros

      Good hours, decent pay. Job is pretty easy once you get the hang of it. Not working weekends was a plus.

      Cons

      The company is under indictment by the government because of "claims" that the president and vice president at the time were involved in a multi million dollar fraud scheme that had supposedly been going on for 20+ years. The company laid off a high amount of employees and is rehiring due to rise in work coming in. You will not move anywhere in this job. You will only move up if you are good looking enough or a favorite...

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      Advice to Management

      Keep Paul Nick in charge, and use him as an example to everyone else in charge. Paul is not only very easygoing, but he treats everyone with the same amount of respect and truly has everyone's best interests in mind.

      Guaranteed Returns2015-11-17
    • Helpful (9)

      "Every Word Out Of Management & Sales Reps Mouth Is A Lie"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Employee Fool in Holbrook, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Guaranteed Returns full-time for more than 3 years

      Pros

      Non-Management employees are generally nice people to work with. If you are a "Yes" man, and happy to accept lies from executives, then you may be happy. If you are a master at kissing up and pretending to work then you can get paid well and move up.

      Cons

      Lack of business ethics. Stole from the majority of their clients, and those clients that are still working with GRx are either clueless or live under a rock. Many good hard working ethical employees have gotten hurt or back stabbed after 5, 10 or more years of dedication and trust. Will be surprised if this company is in business 6 months from now. Yet they are masters of lying and that just might keep them above water.

      Advice to Management

      Give back to your employees you took advantage of. It's the least you can do.

      Guaranteed Returns2015-09-09
    • Helpful (4)

      "Warehouse Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Holbrook, NY
      Doesn't Recommend
      Negative Outlook

      I worked at Guaranteed Returns full-time for more than a year

      Pros

      Hours are favorable, stress level is low, there are paid holidays and some employee functions. Break times are spaced out nicely within the shift. You know what to expect.

      Cons

      Lines of communication between management and staff are very complex. Therefore there is confusion on policy, procedure adversely affecting daily operating activities of this company. The owners are under investigation by the FBI.

      Advice to Management

      Listen to your employees a lot more, many have insights on how to make the company run more smoothly. Have more efficient meetings where everyone understands exactly what new changes are going to take place.

      Guaranteed Returns2015-08-02
    • Helpful (1)

      "IT"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Information Technology in Selden, NY
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Guaranteed Returns for more than 10 years

      Pros

      Was a good company to work for.

      Cons

      None to list at this point in time that would help..

      Advice to Management

      Needs improvement.

      Guaranteed Returns2015-08-18
    • Helpful (6)

      "Don't Do It"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account Executive 
      Doesn't Recommend
      Negative Outlook

      I worked at Guaranteed Returns

      Pros

      None, the company is going under

      Cons

      Company is under Federal Indictment

      Guaranteed Returns2015-08-12
    • Helpful (12)

      "Best thing I ever did was leave this place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account Executive in Sacramento, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Guaranteed Returns for more than 8 years

      Pros

      Used to be alright. You could do your job and not have too many issues aside from the random freak outs/ power trips by "region managers" (who are mostly just pharmacy techs and secretaries that have no leadership, management or sales experience to speak of). You could usually wrap up your day by 3pm so that was nice.

      Cons

      as mentioned by others, payroll frequently screws up- swapping peoples pay, "forgetting" to pay, looking for any excuse to short you, only paying you when credits come in even though they take their money up front, etc... The owners pulled an office space/ superman 3 scam and got caught. The Company is facing over 200 million in fines directly and another 500 million in personal fines for the owners. Hard to see...

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      Advice to Management

      Dust off that resume, you'll be looking for new jobs soon the way things are headed.

      Guaranteed Returns2015-06-25
    Found 44 reviews