Guardian Alarm Reviews | Glassdoor

Guardian Alarm Reviews

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Found 39 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
70%
Approve of CEO
Douglas Pierce
12 Ratings
  1. "Electronics Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Guardian Alarm

    Pros

    Variety of work and pay.

    Cons

    Can be very demanding and working lots of OT with working different shifts

    Guardian Alarm2017-04-24
  2. "Pretty Decent Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Southfield, MI
    Recommends
    Positive Outlook

    I have been working at Guardian Alarm full-time for more than a year

    Pros

    Possibility of overtime often, Good pay and benefits for a call center, easy work

    Cons

    Very unorganized management HR etc , dirty and outdated enviroment and work supplies

    Guardian Alarm2019-04-04
  3. "Layed back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dispatcher 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Guardian Alarm full-time for more than a year

    Pros

    Weekly paycheck Team day which is free food

    Cons

    It’s only 6 people working there meaning they fire and hire a lot Managers talks about everybody

    Guardian Alarm2019-04-10
  4. "HR Nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Guardian Alarm

    Pros

    Decent pay. OT available. Benefits. Nice amount of vacation/sick time.

    Cons

    Understaffed. Mistreated staff. The salesforce.

    Advice to Management

    The problem starts with human resources and trickles it's way down. The sales team is allowed to treat/talk any way they want to, to any other members of staff. Management is a joke and probably can't perform any of the daily tasks of the team members they are managing. If you like being taken advantage of and feeling like human resources is the last person you can confide in, then this is the place for you.

    Guardian Alarm2018-10-04
  5. "Nothing ever goes smoothly ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Installation Technician in Southfield, MI
    Doesn't Recommend
    No opinion of CEO

    I have been working at Guardian Alarm full-time for more than a year

    Pros

    Pays good for the most part

    Cons

    No organization what so ever. No matter what it's always the techs fault

    Guardian Alarm2018-09-11
  6. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Guardian Alarm full-time for more than a year

    Pros

    Guardian pays fairly decently for a customer service job.

    Cons

    Co-workers trying to weasel out of working

    Advice to Management

    Pay attention to your employees and make sure they are doing their job.

    Guardian Alarm2018-08-28
  7. "Out with the old, in with the new.... All notes below relate to the NEW P.E. ownership firm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at Guardian Alarm full-time for more than 5 years

    Pros

    Mostly good people to work with.

    Cons

    Company sold to P.E. firm, many employees are concerned what the future holds. Too many legacy thought processes, where key decision makers aren’t willing to trial (or even hear) new ideas or approaches. The president would say, “I don’t want to hear, “this is how we’ve always done it.”” when referring to decisions on why certain processes were used. However, it’s clear this was always the unspoken rationale used...

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    Advice to Management

    See Cons section.

    Guardian Alarm2018-07-19
  8. "customer service"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Guardian Alarm full-time

      Pros

      hopefully gain knowledge of alarm industry

      Cons

      not the most thorough training

      Guardian Alarm2018-03-13
    • "Warehouse is horrible to work in"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service and Warehouse in Southfield, MI
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Guardian Alarm full-time for more than a year

      Pros

      Benefits are perks are ok

      Cons

      Overworked underpaid , micromanaging

      Advice to Management

      Pay more attention to managers

      Guardian Alarm2018-01-17
    • Helpful (1)

      "Guardian"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Armed Guard in Detroit, MI
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Guardian Alarm full-time for more than a year

      Pros

      If u work here keep your 90% alcohol(at least) handy ..... It's a job

      Cons

      Thay only give friends&family members the good jobs. Thay said I did good job but I got demoted from an armed floater (10$an hour) to a regular guard at LCA(9$an hour)?????? Big lack of communication from top to bottom.Thay reported to Social Security that I made 6000$ in first quarter when I only made 3000$.... That reported I made 3000 as a guard and then another 3000 under Guardian alarm sales both in first quarter...

      Show More

      Advice to Management

      Stop playing favoritism and treat everyone the same if u treat your workers like crap,pay them like crap, then that's the kind of job thay will do ,Guardian kill their guards morale treat guards like car wash workers,...dog'em out and when thay quit,...hire some more.

      Guardian Alarm2018-01-25
    Found 39 reviews