Guardian News & Media Reviews

Updated May 8, 2022

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Found 107 of over 217 reviews

4.4
95%
Recommend to a Friend
100%
Approve of CEO
Guardian News & Media CEO David Pemsel (no image)
David Pemsel
1 Rating

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee, more than 3 years

    its ok

    Apr 9, 2021 - Journalist in London, AR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    nice people good slaray inclusicve

    Cons

    high presssure no holiday or little

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  2. 4.0
    Current Employee, more than 1 year

    A great place to work

    Oct 14, 2021 - Senior Account Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I work in the US office in New York on the Commercial/ side of the business, as part of the Client Services team which supports our US Sales team. The company treats their employees extremely well, and the work culture and environment in my opinion is unmatched. On a personal level, the team is warm, inclusively and the environment truly fosters a close-knit team. On a work level, the team is extremely supportive of one another, encouraging and collaborative - there is really a team mentality and everyone is very supportive of others successes. The benefits are also amazing!

    Cons

    The US team is rather small, so at times the work load is overwhelming, and many times you are putting in more work and time than it feels like you should be for salary. Also, being that The Guardian US is such a small organization, there is not much room for growth, unless there are new roles created.

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    1 person found this review helpful
  3. 5.0
    Current Employee

    brilliant

    Jan 14, 2021 - Editor in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great company, values and wonderful people

    Cons

    there is nothing bad i can say!

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  4. 5.0
    Current Employee, more than 1 year

    Great Culture

    Nov 22, 2020 - Manager in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy job with low stress.

    Cons

    None I can think of.

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  5. 4.0
    Current Employee

    great people, great journalism but not everyone is equal

    Jul 16, 2015 - Editorial Role in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -excellent colleagues -outstanding journalism; it's a privilege to work for a paper that breaks the types of stories we do -in NY office at least, people are open to ideas and will try to support them whenever they can

    Cons

    -can be slow and clunky b/c too many management levels -feels like there's an impenetrable inner circle so can feel hard to see how you can progress -poor formal development structure

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    1 person found this review helpful
  6. 4.0
    Current Employee

    Very comfortable working environment

    Jan 16, 2012 -  in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    diverse staff, great resources, comfortable environment

    Cons

    divided office, not enough integration of commercial and editorial

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  7. 4.0
    Current Employee, more than 1 year

    Overall a good place to work but needs improvements on some areas ents on some areas

    May 8, 2022 - P2P Team Lead in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good office, pension better than average, holidays better than average, overall good benefits package. Hybrid working. Friendly people. Great company mission

    Cons

    No salary review based on performance, no performance/career framework (at least in my department). The only times I had a payrise was when there was company wide payrises which evesyone gets regardless of their performance

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  8. 2.0
    Current Employee, more than 10 years

    Not the caliber you were expecting

    Feb 2, 2022 - Account Manager in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Location, most things on are within walking distance from fast food to artisan coffee, international travel hub to escape rooms, you can find it all there. Majority of the people who work that are really nice, they believe in the larger organization and what it stands for, proud to be part of that workforce. Friends for life can and will be made behind that glass facia, be it, sitting/standing at your desk, while walking through the glass walled corridors or at the canal side water hole.

    Cons

    Disconnect between senior management and the rest of the workforce. Clique is a word that springs to mind when thinking about senior management. Pay is not the best, not the worst but should you leave and do a similar job, you soon realize you could of been getting paid a whole lot more somewhere else. Feels very much like, who you know rather than what you know is the key to advancement and if you don't fit into certain molds or get seen in the right places with the right people, it can really make you wonder about certain appointments shall we say. Used to be a known for pushing the envelope within recruitment in terms of what it offered, now just feels like its serving up cold 2nds from someone else's menu.

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  9. 1.0
    Current Employee, more than 3 years

    Guardian Jobs

    Mar 11, 2022 - Account Manager in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people, location, world class journalism

    Cons

    Pay, career opportunities, arrogant attitude of senior management. During mass redundancies in 2020, senior management of Guardian Jobs handled the situation with such a lack of respect and concern for their colleagues , never checking in on peoples mental health who were furloughed, and more heartbreaking, not even sending an email to the people leaving to say good luck, these little touches go a long way, some of these colleagues had been at the organisation for 10+ years, the only support given was by the Client Partners who did a fantastic job. This unfortunately paints a picture for how you’re supported in this department, nothing is genuinely authentic when it comes to support or empathy. If you’re in the managerial click, you’ll progress nicely, if you’re not, then forget about any form of career progression. There are deep rooted issues in this department surrounding culture and values as well as inclusivity ,and unfortunately, it starts at the top.

    3 people found this review helpful
  10. 1.0
    Former Employee, more than 5 years

    An insult to its talented vocational staff

    Jan 21, 2022 - Editor in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Best journalists in the UK. Talented pool of editors and production staff who clearly care about doing a good job. Great digital teams, motivated by passionate managers. Heritage brand that has good recognition.

    Cons

    Next-to-no career progression. Most of the aged staff are sitting it out until pension age, with no incentive to learn new skills that might make them useful in the meantime. It pays to stay in place. If you are under 60 years old and lucky enough to find a promotion opportunity, you will be paid a lot (in my case a third) less than your predecessor, even if you have more experience, skills and motivation. Rotten. A lot of issues are caused by the disconnect between the Guardian's idea of itself and the reality. It would love to think of itself as a diverse digital upstart with a flat hierarchy and a motivated, diverse team full of great ideas. In reality it is an Edwardian institution that still puts the newspaper before everything else and has a very rigid hierarchy. This causes problems because those senior editors have no clue about digital and no reason to learn, and they are running the place. Because of the pretension of a flat hierarchy, these old white senior editors have to constantly reassert their authority, making it a darkly oppressive public school environment. No management training, which you find causes a lot of misery when you scratch the surface. A lot of people fail upwards due to length of service. Upper management is deeply out-of-touch, wrong-headed and a/immoral. They seem to be willingly clueless, ignoring results of staff surveys in favour of their gut feeling. The Editor-in-Chief, for example, attributed the terminally low morale of the entire company to 'being away from the office', despite staff surveys saying that WFH had worked much better for their mental health. Instead of basic transference, she might have recognised that her team's leadership through the pandemic was the problem. They decided Covid was an opportunity not to support her struggling staff, but to cut numbers via payouts (only talented staff who have a chance of re-employment leave when offered a way out), kill off all the weekend supplements without a proper plan, cause months of job uncertainty and anxiety due to talk about 'restructuring' with no detail, and freeze everyone's pay for a third year running. All this while staff exhausted themselves with no support during the most testing time in modern history to make it a successful financial year for the company. The staff had to threaten to strike to force action on pay. It's a horrendous way to manage people and many talented people left through disgust. Even Boris Johnson has the decency to pay lip service to the pain his bungling actions cause. The interim CEO seems to be a basic marketing man, propped up by a powerless Editor. Clueless and self-congratulatory is a terrible combination in management, but, at the Guardian, it is sadly the norm. There is no-one in control.

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    6 people found this review helpful
Viewing 1 - 10 of 107 Reviews

Guardian News & Media Reviews FAQs

Guardian News & Media has an overall rating of 4.4 out of 5, based on over 217 reviews left anonymously by employees. 95% of employees would recommend working at Guardian News & Media to a friend and 95% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Guardian News & Media employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Guardian News & Media. This rating has decreased by -1% over the last 12 months.

95% of Guardian News & Media employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Guardian News & Media 3.2 out of 5 for work life balance, 5.0 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Guardian News & Media to be benefits, culture, coworkers and the cons to be management, senior leadership, career development.

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