Guardian Protection "good benefits" Reviews | Glassdoor

Guardian Protection Employee Reviews about "good benefits"

Updated Jul 18, 2019

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2.9
51%
Recommend to a Friend
85%
Approve of CEO
Guardian Protection President Bryan Cipoletti  (no image)
Bryan Cipoletti
24 Ratings
Pros
  • "Good benefits and they are personable throughout the company on a corporate level(in 7 reviews)

  • "That being said, the career progression in the customer service role is there is you are motivated and want it(in 6 reviews)

Cons
  • "Like many customer service jobs, working with customers can be tedious and frustrating if you get the wrong person(in 6 reviews)

  • "Upper management did nothing to remedy the situation and because of this, 5 employees resigned within 5 days(in 6 reviews)

More Pros and Cons

Reviews about "good benefits"

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  1. "Good Company, Bad execs running the place that are accountants that couldnt sell Water in a drought"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - STC in Pittsburgh, PA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Guardian Protection full-time for more than 5 years

    Pros

    keyis to have a good relationship with your supervisors, coworkers in your office to thrive. The culture is strong and respectable. Good benefits and they are personable throughout the company on a corporate level. Not speaking for Dealers.

    Cons

    recent changes have placed personnel in decision making positions that frankly, don't know what they are doing because they only know numbers and never sold or been in a commission based position. You cant operate on a bean counting formula and expect to maintain prestige and keep up with competitors. Company leads aren't what they promise. Depending on the office, They are limited in security resources so if you are experienced in the security industry, be prepared to be in a straight jacket. Company moves too slow to solutions that are repeated complaints and the solutions are being shouted from every salesman and woman, every Area manager, every Ops Manager. The compensation recently changed greatly. Larger jobs pay less by 20-40%. Accoutants thinking sales people cant count or do simple multiplication, division and fractions. They increased pay on basic systems, but lowered pay on larger systems thus depending on what the salesman was consitantly selling, results in lesser pay if he or she maintains their average units per month.

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    Advice to Management

    Treat your Office managers and area managers better and listen to them. Chances are, they know waaaay more than you. Stop filling top exec positions with ppl that DONT know the culture, haven't sold or have a success track record of selling aka Accountants!!! Count all the beans you want. when its time to cook the beans and you want meat to go with it, they are useless in a sales direction management realm.

    Guardian Protection2019-07-19
  2. Helpful (1)

    "No Job Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Former Employee in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Guardian Protection full-time for more than 5 years

    Pros

    Good benefits and decent PTO

    Cons

    Job insecurity, favoritism in promoting in many departments

    Guardian Protection2019-07-17
  3. Helpful (1)

    "Good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Service Technician in Pittsburgh, PA
    Recommends
    Positive Outlook

    I worked at Guardian Protection full-time for more than a year

    Pros

    Friendly environment that has good pay and good benefits

    Cons

    On Call Schedule Inventory systems and person who handled count was rude and unprofessional

    Guardian Protection2019-04-25
  4. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Warrendale, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Guardian Protection full-time for more than a year

    Pros

    Good Benefits from day 1. Ability to transfer to Arizona if you are so inclined to move from PA.

    Cons

    Unlike most companies which give you to the end of the month, Benefits are terminated immediately upon your leave from company. Heavy employee turnover.

    Advice to Management

    Companies and Management which treat their employees as Assets instead of Liabilities, have happier employees who perform better and treat their customer's better, resulting in a better Bottom Line.

    Guardian Protection2016-08-19
  5. Helpful (1)

    "Does not consult with sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Warrendale, PA
    Neutral Outlook
    No opinion of CEO

    I have been working at Guardian Protection for more than 10 years

    Pros

    flexible hours, good benefits, friendly employees

    Cons

    management does not listen to staff to see the struggles we encounter

    Advice to Management

    have a discussion group to help with struggles within departments

    Guardian Protection2016-07-20
  6. Helpful (4)

    "Recruiter / Trainer / Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Call Center Manager/Sales Manager in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Guardian Protection for more than a year

    Pros

    good benefits and employees are friendly.

    Cons

    Upper management is terrible and the company is run by fear.

    Advice to Management

    replace the upper management with people qualitied to do the job.

    Guardian Protection2016-07-29
  7. Helpful (2)

    "Guardian Protection Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Pittsburgh, PA
    Recommends

    I have been working at Guardian Protection full-time for more than 5 years

    Pros

    Above average pay. Good benefits. Opportunities for progression. Decent location. Good people working here, it's like coming to work with a good group of friends.

    Cons

    Information overload. They have a great trainig department but there is so much information to learn it can not possibly ALL be taught during an 10 week training course. If you already know the industry you have a leg up but the hardest thing to master are the computer programs and ever changing processes and procedures. ALOT of on the job training. Processes and procedures are changing everyday. Poor communication between departments. No sense of any foward planning or inclusion in company goals. Operating most of the company on outdated computer programs and sales strategies. Poor attrition rate in many departments. Compensation across the board should be more based on the industry and market but Guardian can afford to be a little cheap with salary as they are on of the few companies consistently hiring in this area. Don't expect to gross more than $40,000 unless you are in upper management or a department head. All lower level positions will pay less than this. Typical starting salary is $12-$16 if you are lucky.

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    Advice to Management

    Raise salaries to national market averages and your turnover rate for employees would be less and your training costs would be reduced. Cut out back end processes work and let reps focus on their jobs more.

    Guardian Protection2015-07-27
Found 7 reviews