Guardsmark Reviews | Glassdoor

Guardsmark Reviews

Updated June 20, 2017
280 reviews

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280 Employee Reviews

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Pros
  • Guardsmark is the best security company in the world to work, it's a very rewarding experience (in 11 reviews)

  • Free uniforms, more inter-personable management (not treated like a rank and file number in the long run), better pay, unionized, flexible hours (in 9 reviews)

Cons
  • Low pay and no yearly pay increase (in 16 reviews)

  • Expect late checks when you start and continue to expect them if direct deposit is not available (in 14 reviews)

More Pros and Cons

  1. "I loved this job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carmel, IN
    Former Employee - Anonymous Employee in Carmel, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Guardsmark full-time (More than a year)

    Pros

    Lots of downtime. One of my co-workers often watched movies in the command center,
    and another even brought in a video game console (an Xbox I think).
    Those are officially prohibited, but it gives you an idea of how much time you have to yourself.

    Cons

    Can't really think of any. I suppose they could pay more, but I was happy.
    Plus, the job itself has its own perks (I had a good location I suppose).

    Advice to Management

    The guy in charge of my guardsmark was cool. I liked him.
    He seemed to have everything together.


  2. "Worst Company ever!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Prevention Officer in East Fishkill, NY
    Former Employee - Loss Prevention Officer in East Fishkill, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are None with them.

    Cons

    Mangers can write reports on you on a daily basis without you knowing. Make sure you ALWAYS see your daily report if you are working for this company.

    Advice to Management

    Really needs to re-evaluate on how they do things, treat their employees.

  3. "Excellent Team working environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gate Corporal in Pleasant Hill, IA
    Former Employee - Gate Corporal in Pleasant Hill, IA

    I worked at Guardsmark (More than a year)

    Pros

    Good team nembers, working well together

    Cons

    No room for much advancement


  4. "Security Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer and KRCC Emergency Dispatcher in Walworth, NY
    Former Employee - Security Officer and KRCC Emergency Dispatcher in Walworth, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Guardsmark (More than a year)

    Pros

    Excellent initial training and regular follow up training. Uniforms are provided free of charge. Schedules are stable and predictable. Some overtime available.

    Cons

    Pay scale is limited to the client site you are employed at.

    Advice to Management

    Consider direct deposit and improving medical benefits.


  5. "It's an In-The-Middle type of company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Wichita, KS
    Former Employee - Shift Supervisor in Wichita, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Guardsmark full-time

    Pros

    Good hours (If you get a good site).
    On time pay (As soon as you get Direct Deposit).
    Has longevity (If you have a good site and don't rub anyone the wrong way).
    Gives you uniforms (Found out from others that this is actually not very common).
    Vacation after a year (Might have to bug them to schedule it).
    Good for experience.

    Cons

    I worked at this place for quite a while and saw quite a few shady dealings from time to time. Schemes to get other guards fired, clique mentality, mishandling of vacation requests, pay cuts, hour cuts, random schedule changes, facebook stalking and so on. The good thing was that by the time I left it was all pretty much phased out but it happened for quite a while. The one thing I do know is that you be on your deathbed and still have a job at this place as long as you are wheeled in to work everyday close to on time. Not a bad thing if you can deal with all the junk. If I didn't find something better I'd probably still be on a patrol as we speak. I'd recomend this place to a friend if they were desperately in need of a job but to any friend who can hold out or has enough security experience already I'd point them elsewhere. I think they are new company now anyway so it doesn't matter.

    Advice to Management

    Cut the immature behavior (That I'm sure goes on at plenty of other companies as well). Listen a bit more to your guards or at least pretend to.


  6. "What I think of Guardsmark"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Custodian in Denver, CO
    Former Employee - Custodian in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Guardsmark (Less than a year)

    Pros

    They pay more than most security company. They are franchised and everyone knows who they are. They try to find the best people for their company.

    Cons

    Sometimes employees choose not pass on important information that is needed to do th ejob properly. There were times that I was not informed about situations that happened before my shift. It made it difficult to know what was going on. Pass on information is very important to keep the flow of the job maintained for everyone concerned.

    Advice to Management

    The supervisor needs to have a meeting with all staff together to make sure everyone is onthe same page.


  7. "Security Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer/Security Guard in Fullerton, CA
    Former Employee - Security Officer/Security Guard in Fullerton, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Guardsmark part-time (Less than a year)

    Pros

    Great pay for position and nice employees.

    Cons

    Hours are tiring because it requires shifts that are overnight.

    Advice to Management

    Try not to conduct interviews unless they wear dress clothes.

  8. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipper in Warren, PA
    Former Employee - Shipper in Warren, PA
    Recommends
    Positive Outlook

    I worked at Guardsmark full-time (More than a year)

    Pros

    Low stress, good pay, good benefits

    Cons

    non that I can think of

    Advice to Management

    don't change


  9. "Security Guard"

    Star Star Star Star Star
    Current Employee - Security Guard in Stratford, CT
    Current Employee - Security Guard in Stratford, CT

    I have been working at Guardsmark part-time (More than a year)

    Pros

    Receptionist front desk position, good hours

    Cons

    low pay, tenants don't obey rules


  10. "Security Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Manager in East Camden, AR
    Former Employee - Security Manager in East Camden, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Guardsmark full-time (More than a year)

    Pros

    Great company. Leadership was courteous, and respectful. Many bonus opportunities. Great pay

    Cons

    Health insurance was taken away once Obama Care started.


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