Guckenheimer Reviews | Glassdoor

Guckenheimer Reviews

Updated September 12, 2018
144 reviews

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2.9
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Randall Boyd
76 Ratings

144 Employee Reviews

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Pros
Cons
  • "There has been a recent change in upper management in the finance department" (in 11 reviews)

  • "Senior Management - no training from day one, the training answer "it's on the website" why don't you know" (in 5 reviews)

More Pros and Cons

  1. "New"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guckenheimer full-time

    Pros

    Room to be creative and implement new ideas

    Cons

    Communication is key at any job


  2. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Seattle, WA
    Former Employee - Cashier in Seattle, WA
    Doesn't Recommend

    I worked at Guckenheimer (Less than a year)

    Pros

    The only pro is free food.

    Cons

    You are completely unable to take breaks. You almost always are working through breaks because you have no choice. They spread you thin. A cashier makes all the grab and gos and is expected to help with catering in the back while watching the cashier in the front. The environment was catty and they pick on you when you are young and weigh you down with the majority of the work because you are young. Some decent benefits. When they are booked for catering events on the weekend they treat you like it’s your obligation to work their overtime on weekend and help when you already have a 40 hour work week. They expect much and offer little.

  3. "Great team and clients"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chef Manager in Des Moines, IA
    Current Employee - Chef Manager in Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guckenheimer full-time (More than 8 years)

    Pros

    I have had the privilege of working with an amazing team of hourly associates that make my job easy as well as some of the best clients and customers!

    Cons

    Smaller accounts get easily over looked by corporate which doesn't allow growth for team members at that location.


  4. Helpful (3)

    "The pay is great, but the way that employees are treated in this company is absolutely awful."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MK Attendant in Pryor, OK
    Current Employee - MK Attendant in Pryor, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Guckenheimer full-time (More than a year)

    Pros

    The pay is great, which makes it hard to leave this job.

    Cons

    Lower paid employees are forced to do the jobs of management and then the management takes credit for the work. Employees are treated very unfairly and management is very unorganized and has no clue what they are doing.

    Advice to Management

    Replace the management team. This kitchen will not reach its full potential until they are gone and better people are in place.


  5. "Mon-Fri job/career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Guckenheimer full-time (More than 3 years)

    Pros

    Hours are great since majority of the locations are closed by 2pm. No weekends.

    Cons

    Poor management that will use you and promise growth.


  6. Helpful (3)

    "HR is a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Des Moines, IA
    Current Employee - Anonymous Employee in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Guckenheimer full-time (More than 5 years)

    Pros

    Monday through Friday
    Rarely nights
    Decent Pay

    Cons

    If you aren't going above and beyond you aren't doing your job.
    Eliminates positions frequently
    High rate of turnover
    Managers are allowed to retaliate and HR does nothing about it
    Company says they're transparent which is a lie

    Advice to Management

    Communication is key.
    Stop jerking around employees.
    They don't get paid to do your job so don't expect them to.


  7. Helpful (2)

    "Stuck in the 70's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pastry Chef in Atlanta, GA
    Former Employee - Pastry Chef in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Guckenheimer full-time (More than 3 years)

    Pros

    1. Benefits such as Medical, Dental, Vision and 401k. BIG3 helps to pay medical costs.
    2. Ability to work at contracted locations, and now work internationally.
    3. Ability to use rare, local and fresh ingredients.
    4. Everything is made from scratch so it challenges your creativity.
    5. Ability to earn days off.
    6. Able to have a company party if doing well.
    7. Able to get work shoes pre tax dollars.
    8. Able to use commuter benefits pre tax dollars.
    9. Provided with uniforms and washing funds.
    10. Contracted locations/Clients pay this company very well and the employees of clients are very nice to you.
    11. Corporate can not terminate you oddly.
    12. If you are terminated and the contracted location/client really likes you they can have you rehired.

    Cons

    1. Corporate is stuck in the 70's as far as paperwork, protocols, and online systems.
    2. Corporate has a severe lack of knowledge about laws, policies and own internal benefits.
    3. I don't know is corporates common answer or let me get back to you.
    4.Corporate management is not diverse.
    5. Majority of corporate management that I have met are rude to non management employees.
    6. They nickel and dime your pay while holding you to high standards. Your pay is well below national standards or local salary standards. Which is unfortunate due to their clients paying the company well.
    7. You can get terminated at the local level oddly?

    Advice to Management

    1. Update your digital system.
    2. Train corporate and site management about local and federal employment laws.
    3. Corporate management should treat all employees equally, with kindness and respect. Gossiping is highly unprofessional and toes the line. If you want your employees to work hard they need to see that quality in you. Everyone can't be a natural born leader but you can train them to lead.
    4. Professionalism classes.
    5. Please include diversity in corporate management.
    6. Reimbursement for classes taken to learn a skill related to the field not taken in colleges.
    7. More diversity in management at site levels.
    8. Identify and Promote people based on their abilities quicker. Do this by having regional trainers for positions and creating an online program/academy with the testing done by regional trainers. Having regional trainers will align the company protocols, expectations, professionalism, ability to lead food service areas, cross train and identify those who are suited to manage better.
    9. Reduce and streamline paperwork and meetings it makes bonding with management or asking for help cumbersome.
    10. Provide a company laptop or computer so non management employees can access to input recipes, access paperwork, digital services and training easier which would make it easier to not have to use/ hold up managements computers.

  8. Helpful (1)

    "Chef Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef Manager
    Former Employee - Chef Manager

    I worked at Guckenheimer (More than 5 years)

    Pros

    Forward thinking, Great Concept, was company.

    Cons

    Corporate Minutia, Middle Management, Communication, Lack of Support.

    Advice to Management

    Communicate.


  9. Helpful (1)

    "Currently Chaos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Guckenheimer full-time (More than 8 years)

    Pros

    Company makes great food. Opportunities for growth.

    Cons

    Company was bout out about a year ago and chaos is rampant. The management isn't communicating process or other changes to the staff and there are huge gaps in the processes.

    Advice to Management

    Put some structure back and get rid of the CPO!


  10. Helpful (1)

    "Prep Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They pay pretty good for just being a prep cook.

    Cons

    Everything is so poorly put together as a team, they expect things to get done last minutes that takes hours to accomplish and they don't care about the people on the ground.

    Advice to Management

    Get better managers.


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