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Guggenheim Museum Reviews

Updated May 25, 2023

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Found 91 of over 142 reviews
3.4
56% Recommend to a Friend
35% Approve of CEO

Found 91 of over 142 reviews

3.4
56%
Recommend to a Friend
35%
Approve of CEO
Guggenheim Museum Director Richard Armstrong (no image)
Richard Armstrong
28 Ratings

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Top Review Highlights by Sentiment

Pros
  • "The subject matter is very interesting, and people are passionate about their jobs.(in 10 reviews)
  • "The staff is amazing, the architecture, inspiring and the work is stimulating and fulfilling.(in 7 reviews)
  • "One of the best internship programs in the arts.(in 6 reviews)
  • "Good coworkers.(in 4 reviews)
  • "Learned a lot and had a lot of hands on support.(in 4 reviews)
Cons
  • "low pay for amount of education and experience(in 13 reviews)
  • "No clear leadership.(in 4 reviews)
  • "Internal strife in some departments causes lots of turn over; low salary and long hours(in 4 reviews)
  • "The internship was definitely seen by my supervisors as an educational experience, rather than an opportunity to over(in 3 reviews)
  • "Favoritism is the biggest issue, employers are not treated equally and they are undervalued.(in 2 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Guggenheim Museum and is not affected by filters.

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  1. 5.0
    Current Employee, more than 8 years

    great place for part time

    Dec 13, 2022 - Gallery Educator in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    professional support, content, history of the institution

    Cons

    commute for me personally, not much else

    Be the first to find this review helpful
  2. 4.0
    Current Employee

    A great place to work, it keeps improving

    May 25, 2023 - Associate Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A very collaborative team, innovative exhibitions and programming

    Cons

    Lack of transparency and genuine care from the board, diversity of staff

    Be the first to find this review helpful
  3. Join the Guggenheim Museum team
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  4. 4.0
    Current Employee

    No advancement but flexible and friendly

    May 13, 2023 - Gallery Guide in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible working environment, caring supervisory staff, good perks, fair hourly rate, job that feels rewarding much of the time

    Cons

    Little to no advancement opportunity, customer service aspect can be tiring

    Be the first to find this review helpful
  5. 2.0
    Current Employee, more than 1 year

    In the throes of HR reinvention

    Apr 17, 2023 - Digital Content Manager in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Museum and collegial community supportive Establishment of Values Statements a work in progress and inclusive

    Cons

    Benefits eroding Leadership not responsive to concerns, issues, morale

    Be the first to find this review helpful
  6. 3.0
    Current Employee

    Prestigious resume builder

    Mar 8, 2023 - Coordinator in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Job builds your resume and introduces you to the art world

    Cons

    There are limited resources and mobility

    Be the first to find this review helpful
  7. 2.0
    Current Employee

    Don't spend more than a year here

    Feb 5, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Prestigious museum. Smart and pleasant coworkers. Two unions.

    Cons

    No clear leadership. Consistent understaffing and underpaying compared to other NYC museums. No growth ladder.

    Continue reading
    Be the first to find this review helpful
  8. 1.0
    Former Employee, more than 1 year

    Awful toxic culture

    Jun 13, 2022 - Anonymous Employee in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some nice people and hard working colleagues depending on the department, great benefits, world renowned architecture and education programs, working for the arts is great if you have a passion for it and can overlook the cons

    Cons

    Toxic culture - mean people with twisted priorities, awful morale - no farewell parties, happy hours, or any opportunities for engagement with colleagues, overworked staff that make up excuses for poor management, incompetent leaders meant to just fill spots and not actually provide any strategy (org has no strategic plan), terrible pay and performance management process that is working against employees/prevents raises, DEAI initiatives are a joke and do not address the root of the problem which is the culture starting at the top executive leadership, very high turnover - everyone who works here is half out the door and burnt out

    Continue reading
    3 people found this review helpful
  9. 2.0
    Former Employee

    Needs a lot of improvement

    Sep 11, 2022 - Gallery Guide 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -decent benefits which are still pretty expensive and you have to work quite a lot of hours to get them -flexible schedule -getting the inside scoop about the art and museum -resume builder -more relaxed dress codes compared to security guards, stipend for clothes/shoes

    Cons

    -You are expected to attend a monthly training day (virtual or onsite) to basically learn how to "talk art." This will quickly get exhausting as you realize this is just a way to get you to drink the corporate koolaid as they continue to severely underpay you. -Most guides have degrees, yet this role pays close to NYC minimum wage. I still can't believe it. -Constantly seeing lavish events and dinner parties in the works (which they will ask you to work) meanwhile there's no pay raises. Am I the only one who sees a problem with that? -You will be expected to work all weekend at no extra pay, while dealing with much larger crowds and responsibilities -You will be expected to earn a fire guard license on top of already basically being a teacher/security guard, again at no extra pay -awful supervisors that treat you like a child and tell you off for simply talking to your coworkers, or checking your phone for 2 seconds. Bonus points if you aren't white -Favoritism between supervisors and guards (bonus points if you're white). There could be a new guard who's barely worked there 2 months, and they'll be picked to work at a desk (where they can sit) or even offsite as opposed to a guard/guide who's been there for years -close to zero opportunity for advancement in the org unless you want to be a security supervisor in a few years, maybe -low morale and awful toxic culture. Going along with what another reviewer mentioned, there's not even an exit interview regardless of how long you've worked there -DEAI initiatives that are just there for lip service, as people are catching on and speaking up about their irresponsible culture and hierarchy I hope I've said enough. I wouldn't stay in this job for more than a year.

    Continue reading
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  10. 4.0
    Current Employee, more than 8 years

    interesting work

    Sep 17, 2022 - Head of Department in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Creative staff and magnificent architecture

    Cons

    Salaries are not commensurate with experience/responsibilities

    Be the first to find this review helpful
  11. 4.0
    Current Employee

    Beautiful architecture lacking in opportunity

    Jun 3, 2022 - Sr. Network Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The staff is amazing, the architecture, inspiring and the work is stimulating and fulfilling. It can be an amazing place to work.

    Cons

    The path forward, the path to a promotion is unclear. It almost seems arbitrary. Some people work here decades not getting a promotion while others are promoted multiple times, as a matter of course.

    Continue reading
    2 people found this review helpful
Viewing 1 - 10 of 91 Reviews
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Guggenheim Museum Reviews FAQs

Guggenheim Museum has an overall rating of 3.4 out of 5, based on over 142 reviews left anonymously by employees. 56% of employees would recommend working at Guggenheim Museum to a friend and 31% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Guggenheim Museum employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Guggenheim Museum. This rating has decreased by -7% over the last 12 months.

56% of Guggenheim Museum employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Guggenheim Museum 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Guggenheim Museum to be benefits, career development, coworkers and the cons to be senior leadership, management, diversity and inclusion.

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Glassdoor has 142 Guggenheim Museum reviews submitted anonymously by Guggenheim Museum employees. Read employee reviews and ratings on Glassdoor to decide if Guggenheim Museum is right for you.