Guidance Software Reviews | Glassdoor

Guidance Software Reviews

Updated February 15, 2017
22 reviews

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4.0
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Guidance Software President and Chief Executive Officer Patrick Dennis
Patrick Dennis
9 Ratings

22 Employee Reviews

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Pros
  • good product, just need to enable the whole company now (in 10 reviews)

  • Good people, encouraged to develop skills (in 10 reviews)

Cons
  • Mgmt, and HR indifferent to retention makes for very high turnover (in 7 reviews)

  • No one thinks of Guidance as an endpoint security company (in 7 reviews)

More Pros and Cons

  1. Helpful (2)

    "Straight from the heart..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Pasadena, CA
    Current Employee - Director in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidance Software full-time (More than a year)

    Pros

    I've had a lot of opportunities to expand my knowledge in my career at Guidance Software. Yes, a lot of much needed org changes but , if you're up for a challenge and willing to do more and learn more, this is the place! The cost of benefits is extremely reasonable, pay is good, the company offers flex/work from home schedules and fun events for employees to take a break from their work. The leadership team is working hard to position the company to be more successful. I personally love change as it demonstrates that we are staying competitive in the ever changing world of technology. It also has allowed me to gain more experience in areas that I didn't have in previous companies.

    Cons

    I really can't think of any at this time?

    Advice to Management

    Keep up the great work, you have a great vision and strategy. Continue to help the layer below you remain accountable and encourage communication down to all employees.

    Guidance Software Response

    Mar 2, 2017

    Thank you for your great review. We appreciate you taking time to share what its like working at Guidance. Professional growth, career opportunity, good benefits, competitive pay, flexibility and ... More


  2. Helpful (3)

    "work at Guidance"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Guidance Software full-time

    Pros

    Good people, encouraged to develop skills

    Cons

    company is going through difficult time (layoffs)

    Guidance Software Response

    Nov 22, 2016

    Thank you for your review. We appreciate you taking time to leave your comments. It’s never easy to make changes in a company that’s been around as long as Guidance. We have to do what's right for ... More


  3. Helpful (4)

    "Good so far, but unsure of the future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidance Software full-time (Less than a year)

    Pros

    Decent salary, good work-to-life ratio, great co-workers, decent facilities

    Cons

    product line changes are confusing, software is released without adequate QA, buggy software often makes interaction with customers embarrassing, sweeping organizational changes happen frequently and suddenly

    Advice to Management

    simplify the product line, establish better QA before releasing new versions, chart out a better defined future path for the company and products

    Guidance Software Response

    Nov 8, 2016

    Thank you for taking time to share your feedback with us. We're happy to hear your positive remarks about work / life balance, salary and the people who make Guidance a great place to work. We are ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    "Mixed feelings"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Pasadena, CA
    Current Employee - Software Engineer in Pasadena, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Guidance Software full-time (More than 5 years)

    Pros

    - Pay is high
    - Nice people
    - Relaxed work environment
    - WORK FROM HOME!!!

    Cons

    - Company not doing great lately
    - Not sure where management wants to take us

    Advice to Management

    Figure things out or get someone that can

    Guidance Software Response

    Nov 8, 2016

    Thank you for leaving us a your review. We appreciate you taking time to share with us what you like most about working at Guidance. (We think we have nice people and offer a good work/life balance ... More


  6. Helpful (1)

    "QA analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software QA Analyst in Fremont, CA
    Former Employee - Software QA Analyst in Fremont, CA
    Recommends
    Approves of CEO

    I worked at Guidance Software (More than a year)

    Pros

    Strong company with excellent potential. Good culture. Nice people, nice location. Benefits. Good ethic atmosphere. People are very respectful.

    Cons

    The company made some dramatic reorganizations in development process which look questionable.

    Guidance Software Response

    Oct 17, 2016

    Thank you so much for your review. We appreciate the time you took to share your thoughts about working at Guidance. We are especially happy to hear your comments about our culture and people, which ... More


  7. "Software Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Pasadena, CA
    Former Employee - Software Developer in Pasadena, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Guidance Software full-time (More than a year)

    Pros

    Great work / life balance. Very modern and fun new office in downtown Pasadena. Great location. Competitive salary, benefits, and stock grants.

    Cons

    Slow to change technology. Can be uphill battle making changes to process and management.

    Guidance Software Response

    Feb 8, 2016

    Thank you for your terrific review! We are so happy to hear your positive comments about Guidance's work/life balance, fun work environment, and competitive benefits and salary. And we appreciate ... More


  8. Helpful (3)

    "Professional Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Guidance Software full-time (More than 5 years)

    Pros

    Great opportunity to learn just about anything you want to in forensics, cybersecurity and ediscovery. Often, everyone is very helpful and easy to work with. Its a small enough company that you can get to know people in various roles, which allows for good cross-communication.

    Cons

    Needs to be better centralized unity for PS operations. HQ shows lots of love for those in HQ, but many in the field sometimes feel left out, they deserve more recognition. Training for new consultant hires needs improvement.

    Advice to Management

    Empower the field better (sales & services) with better tools & training. Lots of improvements over the years, but there is plenty of room to spare.

    Guidance Software Response

    Jan 4, 2016

    Thank you for your review. We appreciate you taking the time to share your experience working at Guidance. It's true, there are wonderful learning opportunities here in a very hot field--and many of ... More


  9. Helpful (1)

    "I have learned a lot, many friends"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in Pasadena, CA
    Former Employee - Principal Software Engineer in Pasadena, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Guidance Software full-time (More than a year)

    Pros

    I have worked at Guidance from 2010 to 2012. It was a totally positive experience, I have learned a lot (even though I was already a veteran), people were nice and extremely helpful and the work was challenging.

    Cons

    Being a smaller company, there is not much career opportunities. But this is a common problem with companies of similar size. Only problem for me, that caused me to leave, was that Southern California is such an expensive place to live.

    Advice to Management

    Open an office in the Seattle area. Allow EnCase to be programmed with other languages (such as Java or C#), beyond EnScript.

    Guidance Software Response

    Dec 4, 2015

    Thank you for your review and feedback. We appreciate you taking the time to share your experience -- and we're thrilled to hear it was a positive one! We hear the same feedback whenever we ask ... More


  10. Helpful (4)

    "Enterprise Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Guidance Software (More than a year)

    Pros

    People and software are great. Customers like the benefits that the software brings to them. Team were great people.

    Cons

    lack of sales methodologies that carry through all divisions effects sales cycles, software needs refresh badly, no leads and marketing still has no effective in territories, major account position turned into a sales hunter position

    Advice to Management

    listen to your sales people, or turn over will continue to be your down fall, your bleeding customer loyalty to the competition that you can't recover for 5-10 years or maybe never

    Guidance Software Response

    Sep 23, 2015

    Thank you so much for your review. It's great to hear your kinds words about the people at Guidance Software, our customers, and our products. We know that there is always room for improvement and we ... More


  11. "The good life at Guidance Software"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Guidance Software full-time

    Pros

    Guidance Software, Inc. has a great culture and fun vibe. The employees are friendly, hardworking, and collaborative. I have worked at Guidance for almost two years and have seen a big shift, positive ones, stem from the organizational changes. I love my boss and team! My co-workers are friendly, open to new ideas, and work well to achieve our common goals. The work hours are manageable, and there is no expectation for employees to be available 24-7.

    Additionally, the company is working to change its overall "people culture" and we have seen some great changes. We have bi-weekly happy hours for all employees, regular communications from executives, an annual summer picnic, holiday party at the historic Langham hotel in Pasadena, and a cafeteria with an awesome view of the SoCal mountains.

    Overall, Guidance Software is a great employer!

    Cons

    Not a lot of room for growth opportunities. In order to move up to the next level, I would most likely need to leave the company.

    Guidance Software does not currently offer flexible work hour programs.

    Guidance Software Response

    Jul 24, 2015

    Thank you for your terrific review and feedback. We appreciate you taking the time to share your experience. Friendly coworkers, platforms to express new ideas, individual connection to company ... More



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