Guidance Software Reviews | Glassdoor

Guidance Software Reviews

Updated September 29, 2017
24 reviews

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4.0
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Guidance Software President and Chief Executive Officer Patrick Dennis
Patrick Dennis
9 Ratings

24 Employee Reviews

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Pros
  • They had some really good people in the past but lost many, often as a result of layoffs or poor pay practices (in 12 reviews)

  • good product, just need to enable the whole company now (in 10 reviews)

Cons
  • Goals to sell the company led to it's eventual downfall (in 5 reviews)

  • Mgmt, and HR indifferent to retention makes for very high turnover (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great company and pay until they sold out

    Cons

    sold out to a larger company


  2. Helpful (1)

    "So far, so good!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidance Software full-time (Less than a year)

    Pros

    I've just started and so far I've seen smart and motivated team members. The interviewing and onboarding was seemless and looking forward to learning more about the company and their products.

    Cons

    none at this time

    Advice to Management

    Looking forward to helping the company's success and contributing to a winning team.

  3. Helpful (2)

    "eDiscovery Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EDiscovery Consultant in Washington, DC
    Former Employee - EDiscovery Consultant in Washington, DC
    Recommends

    I worked at Guidance Software full-time (More than a year)

    Pros

    Training was great. Management wanted you to succeed.

    Cons

    No benefits, not even telework

    Guidance Software Response

    Jul 5, 2017 – CEO

    You probably meant to post this on "Guidance Software's" page on Glassdoor. They provide EDiscovery services (Guidance Solutions does not). Our benefits and approaches to telecommuting are widely... More


  4. Helpful (3)

    "work at Guidance"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Guidance Software full-time

    Pros

    Good people, encouraged to develop skills

    Cons

    company is going through difficult time (layoffs)

    Guidance Software Response

    Nov 22, 2016

    Thank you for your review. We appreciate you taking time to leave your comments. It’s never easy to make changes in a company that’s been around as long as Guidance. We have to do what's right for... More


  5. Helpful (4)

    "Good so far, but unsure of the future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidance Software full-time (Less than a year)

    Pros

    Decent salary, good work-to-life ratio, great co-workers, decent facilities

    Cons

    product line changes are confusing, software is released without adequate QA, buggy software often makes interaction with customers embarrassing, sweeping organizational changes happen frequently and suddenly

    Advice to Management

    simplify the product line, establish better QA before releasing new versions, chart out a better defined future path for the company and products

    Guidance Software Response

    Nov 8, 2016

    Thank you for taking time to share your feedback with us. We're happy to hear your positive remarks about work / life balance, salary and the people who make Guidance a great place to work. We are... More


  6. Helpful (3)

    "Mixed feelings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Pasadena, CA
    Current Employee - Software Engineer in Pasadena, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Guidance Software full-time (More than 5 years)

    Pros

    - Pay is high
    - Nice people
    - Relaxed work environment
    - WORK FROM HOME!!!

    Cons

    - Company not doing great lately
    - Not sure where management wants to take us

    Advice to Management

    Figure things out or get someone that can

    Guidance Software Response

    Nov 8, 2016

    Thank you for leaving us a your review. We appreciate you taking time to share with us what you like most about working at Guidance. (We think we have nice people and offer a good work/life balance... More


  7. Helpful (1)

    "QA analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software QA Analyst in Fremont, CA
    Former Employee - Software QA Analyst in Fremont, CA
    Recommends
    Approves of CEO

    I worked at Guidance Software (More than a year)

    Pros

    Strong company with excellent potential. Good culture. Nice people, nice location. Benefits. Good ethic atmosphere. People are very respectful.

    Cons

    The company made some dramatic reorganizations in development process which look questionable.

    Guidance Software Response

    Oct 17, 2016

    Thank you so much for your review. We appreciate the time you took to share your thoughts about working at Guidance. We are especially happy to hear your comments about our culture and people, which... More

  8. "Software Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Pasadena, CA
    Former Employee - Software Developer in Pasadena, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Guidance Software full-time (More than a year)

    Pros

    Great work / life balance. Very modern and fun new office in downtown Pasadena. Great location. Competitive salary, benefits, and stock grants.

    Cons

    Slow to change technology. Can be uphill battle making changes to process and management.

    Guidance Software Response

    Feb 8, 2016

    Thank you for your terrific review! We are so happy to hear your positive comments about Guidance's work/life balance, fun work environment, and competitive benefits and salary. And we appreciate... More


  9. Helpful (3)

    "Professional Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Guidance Software full-time (More than 5 years)

    Pros

    Great opportunity to learn just about anything you want to in forensics, cybersecurity and ediscovery. Often, everyone is very helpful and easy to work with. Its a small enough company that you can get to know people in various roles, which allows for good cross-communication.

    Cons

    Needs to be better centralized unity for PS operations. HQ shows lots of love for those in HQ, but many in the field sometimes feel left out, they deserve more recognition. Training for new consultant hires needs improvement.

    Advice to Management

    Empower the field better (sales & services) with better tools & training. Lots of improvements over the years, but there is plenty of room to spare.

    Guidance Software Response

    Jan 4, 2016

    Thank you for your review. We appreciate you taking the time to share your experience working at Guidance. It's true, there are wonderful learning opportunities here in a very hot field--and many of... More


  10. Helpful (1)

    "I have learned a lot, many friends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in Pasadena, CA
    Former Employee - Principal Software Engineer in Pasadena, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Guidance Software full-time (More than a year)

    Pros

    I have worked at Guidance from 2010 to 2012. It was a totally positive experience, I have learned a lot (even though I was already a veteran), people were nice and extremely helpful and the work was challenging.

    Cons

    Being a smaller company, there is not much career opportunities. But this is a common problem with companies of similar size. Only problem for me, that caused me to leave, was that Southern California is such an expensive place to live.

    Advice to Management

    Open an office in the Seattle area. Allow EnCase to be programmed with other languages (such as Java or C#), beyond EnScript.

    Guidance Software Response

    Dec 4, 2015

    Thank you for your review and feedback. We appreciate you taking the time to share your experience -- and we're thrilled to hear it was a positive one! We hear the same feedback whenever we ask... More


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