Guidewire Reviews | Glassdoor

Guidewire Reviews

Updated May 8, 2017
12 reviews

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2.0
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Guidewire CEO Marcus Ryu
Marcus Ryu
5 Ratings

12 Employee Reviews

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Pros
  • The opportunity to work from home provides tremendous flexibility and allows for a good work-life balance (in 95 reviews)

  • Some people - depending on your role - are allowed to work from home some days (in 18 reviews)

Cons
  • Work/Life balance isn't a policy, but rather at the discretion of your manager (in 13 reviews)

  • Small company getting big growing pains (in 18 reviews)

More Pros and Cons

  1. Helpful (2)

    "Senior Software Engineer"

    Star Star Star Star Star
    Former Employee - Senior Software Engineer in San Jose, CA
    Former Employee - Senior Software Engineer in San Jose, CA

    I worked at Guidewire full-time (More than a year)

    Pros

    Flexible work schedule with reasonable benefits.

    Cons

    Pay level is below industry standard


  2. Helpful (5)

    "Stay away from Data Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Management Specialist in Exton, PA
    Current Employee - Data Management Specialist in Exton, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Guidewire full-time

    Pros

    Company growth and benefits

    Cons

    Data management practice is very bad. The 4 weeks training for the complete product is a joke..and they throw you out at clients with not much support. There is a Indian PIA who lacks basic people skills.. please stay away from this group.

    Advice to Management

    Senior management has lost focus with growth

  3. Helpful (7)

    ""Manager""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Approves of CEO

    I have been working at Guidewire full-time (More than a year)

    Pros

    Most people in the upper management are very caring . No red tape. Good work life balance. CFO and CEO is great . Most people are very friendly.

    Cons

    HR sucks . No intent to build a better cutlure and environment , ignoring inappropriate , unfair treatment to retaliate employees who complains about a problem. They just try to protect the company by covering it up. Management is overall good but except for a few who is entirely not professional and getting personal, abusing their power as there are areas where there are no policy set and up to manager discretion. Title in this organization is not commensurate with thier skill set. Some Senior directors just know so little about their area of responsibility. They rely heavily on consultants and make decisions based on common sense even it the area involves laws and high scrunity by external auditors. This is very risky . Be careful, when they promise you anything during the interview and hiring process, they can be reverted any time and the excuse they have is "things change and there is no need for a policy"

    Advice to Management

    Should not hang on to people who violates company policy and display attitude that yells , screams , treats people unfairly even though they are "directors or above" Management should set good example and practice what the company preach.


  4. Helpful (4)

    "Company feeling the heat of growing pains. If you are ambitious don't bother to join this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Foster City, CA
    Former Employee - Software Engineer in Foster City, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Guidewire full-time (Less than a year)

    Pros

    Good product, nice colleagues to work with, good work life balance.

    Cons

    Boring technology stack. It is partly due to the industry.

    Company is growing and a lot of chop and change is happening right now. Job security is bad. Management is completely callous about its employees career interests. All that matters is its business interests and that is very evident from the utter disregard for its employees.

    Top and Middle management is rude and dishonest. Be ready for a roller-coaster ride. Realignment happens all the time. What you do in actual job WILL BE different from what you were told during the interviews.

    If you are ambitious about your career, don't join this company.

    Advice to Management

    Be honest and transparent. Treat your employees well.


  5. Helpful (2)

    "Well designed products and a competent team, but some uncomfortable cultural issues within parts of the team."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA
    Approves of CEO

    Pros

    - Products are designed to fulfill customer needs, and have been successful in their marketplace.
    - Guidewire supports creative approaches to finding solutions for engineering related issues.
    - There is a lot of strength and depth in the development team.

    Cons

    - Parts of Guidewire are not well aligned with its overall corporate philosophy which can result in some uncomfortable misalignments of expectations.


  6. Helpful (4)

    "Good people are leaving the company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    Approves of CEO

    Pros

    The business is doing very well and the company has many satisfied customers. People care about their job and making real contribution to make Guidewire's products the best in the market. Coworkers are exceptionally friendly and willing to help each other.

    Cons

    In the past two years the company grew in very fast speed, the small company characters have disappeared. The organization is not flat anymore. The management has no training or vision. There is no management culture and principles. On the surface the company has core values but the values are not followed. The middle managements formed a alliance that has all the political posturing that you can see in a big company and the interview process is controlled by that group.

    Advice to Management

    Listen to the employees and review the interview process.


  7. Helpful (1)

    "Hard working team that is stifled by poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in San Mateo, CA
    Former Employee - Marketing in San Mateo, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Exceptionally friendly team of professionals to work with. Everyone really cares about their job and their contribution to make Guidewire a leader in the insurance software space. Guidewire keeps its promises to its customers, so customer satisfaction is very high. The products are stellar and something you can be very proud to sell.

    Cons

    Management has no formal training running a company of Guidewire's size and it shows. The founders needed to back out in 2008/09 and let more experienced hands guide the ship. The management team is full of political posturing and this effects team performance. Management in the marketing team is especially lacking with poor decision making, lack of follow-through and zero long term strategy. Sales whims drive all marketing efforts so nothing ever feels completed. Moral is very low among the ranks with respect to their view of management.

    Advice to Management

    To the founders: Thank you for starting such an amazing company - now it's time to move on. Talk to your employees and really listen to what they are saying. Your actions no longer match your values. Too many good people have left the company, either on their own or forced out, because you have failed to see the bigger picture. You once had a dream for Guidewire - that dream is fading fast - and it doesn't have to.

  8. Helpful (2)

    "Looking up at the Ivory tower"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Mateo, CA
    Current Employee - Senior Software Engineer in San Mateo, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Small company with lots of talented individuals, a flat organization, and a culture of trying to delegate power to individual teams. As a model of how to structure a modern engineering organization that can be flexible and responsive to customer needs, Guidewire is a decent example.

    Cons

    Guidewire investors and executives, like most startups, are greedy. The compensation package is rather week, as are the options offered. Generally speaking, startups offer strong salaries because it is unclear whether the stock will ever have any real value, or even if employment will be assured for long. Guidewire offered rather low salary, especially for a startup, ignoring the risk factor associated with working for a startup, and stock options were pathetic.

    Advice to Management

    Recognize the value team members provide, compensate accordingly, and if you are committed to a flat organization, then implement a rotation program so that everyone can participate in management and leadership opportunities.


  9. Helpful (1)

    "All talk..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    No opinion of CEO

    Pros

    Good products
    Positive company growth
    IPO potential

    Cons

    Department politics
    Can't really speak your mind

    Advice to Management

    Do what you say


  10. Helpful (6)

    "Seems like good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Guidewire full-time (More than 5 years)

    Pros

    People are nice and Compensation is great
    Free snacks at corporate
    Work remotely for a number of folks
    Corporate is near Frisco

    Cons

    More important to be nice than make smart decisions
    Old workforce who doesn't want to change
    Old technology and conservative pace

    Advice to Management

    Appreciate younger, newer perspectives
    Embrace change


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