H E B Reviews in Austin, TX | Glassdoor

H E B Austin Reviews

Updated May 15, 2017
262 reviews

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Austin, TX Area

4.0
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262 Employee Reviews

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Pros
  • Great company with great benefits for the employees (in 159 reviews)

  • Allows me to participate in volunteer services while having a flexible schedule when I'm in school (in 157 reviews)

Cons
  • Difficult to get full-time hours (in 85 reviews)

  • Work/life balance can be hard at holiday but is expected in retail (in 34 reviews)

More Pros and Cons

  1. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Austin, TX
    Current Employee - Cashier in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B part-time (More than 10 years)

    Pros

    Good benefits, flexible schedule, room for growing

    Cons

    Standing on your feet for 8 hours and can get very busy. Have to deal with all types of customers even the rude ones.

    Advice to Management

    I was always fortunate enough to have good managers


  2. "Great business culture and great management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Perishables Representative in Round Rock, TX
    Current Employee - Perishables Representative in Round Rock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B part-time (More than 3 years)

    Pros

    I never feel micromanaged, and I always feel valued and heard by management. Base pay is good for what the job requires, and co-workers eventually become like family.

    Cons

    It's old school manual labor, and I have to deal with terrible customers pretty much on a regular basis. In my department perfection is usually the standard; I guess that could be seen as a pro or a con depending on the situation.

    Advice to Management

    I wish there was a little more room for advancing career-wise


  3. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Austin, TX
    Former Employee - Csr1 in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H E B part-time (More than 3 years)

    Pros

    Great company to work for and lots of opportunities to grow

    Cons

    Employees drama since they hire a lot of high school kids

    Advice to Management

    collaboration between multiple teams


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  5. "Cashier partner"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee in Pflugerville, TX
    Former Employee - Anonymous Employee in Pflugerville, TX

    I worked at H E B part-time (More than a year)

    Pros

    They will pretty much work with your schedule and this is real important when one is a student.

    Cons

    Pretty much have to work every weekend.

    Advice to Management

    Wish there was not so much pressure put on cashiers for their IPM's.


  6. "Quit hiring warm bodies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Austin, TX
    Former Employee - Manager in Austin, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at H E B full-time

    Pros

    The company provides good benefits for full-time employees

    Cons

    Upper management dose not support it's managers. Keep your ear to the ground and find out what's really happening in your stores.

    Advice to Management

    Quit promoting family members with no talent or skill


  7. "Good pay and benefits if you can manage to get them, management lacks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Wimberley, TX
    Former Employee - Customer Service Representative in Wimberley, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H E B full-time (More than 5 years)

    Pros

    Good pay and benefits, good breaks, great to have team help, fairly easy job

    Cons

    Managers not in same page, lack of real management help


  8. "part time checker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Checker in San Marcos, TX
    Current Employee - Checker in San Marcos, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H E B part-time (More than a year)

    Pros

    Great management, co-workers, and pay. Very flexible with your school schedule. High potential to move up

    Cons

    Equipment seems to fail frequently.

    Advice to Management

    Replace failed equipment


  9. "Selector"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Selector in San Marcos, TX
    Current Employee - Selector in San Marcos, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H E B full-time (Less than a year)

    Pros

    Very friendly, welcoming and family oriented.

    Cons

    There are no cons at the moment.

    Advice to Management

    Keep up the good work.


  10. "Deli clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Deli Clerk in Dripping Springs, TX
    Current Employee - Service Deli Clerk in Dripping Springs, TX
    Doesn't Recommend

    I have been working at H E B full-time (More than a year)

    Pros

    Local employment with benefits.

    Cons

    If you are non-Hispanic, family doesn't matter.

    Advice to Management

    Too much lip service . Settling for better numbers has lead to complacency. Mediocre leadership is the weakness.


  11. "Everyone was very friendly and worked very hard."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Bagger in Austin, TX
    Former Employee - Cashier/Bagger in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H E B part-time (Less than a year)

    Pros

    You are treated very well and get a 10 percent discount on all HEB brand items. If you are full time there are a lot of helpful benefits.

    Cons

    Sometimes it can be a very fast paste and stressful job. You are on your feet the whole day so I wouldn't recommend this job to someone with health issues in regards to their joints.


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