H E B Reviews in Austin, TX | Glassdoor

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H E B Austin Reviews

Updated January 13, 2018
303 reviews

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Austin, TX Area

4.1
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303 Employee Reviews

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Pros
  • Allows me to participate in volunteer services while having a flexible schedule when I'm in school (in 184 reviews)

  • Great company with great benefits for the employees (in 181 reviews)

Cons
  • Work -life balance can be a struggle (in 44 reviews)

  • Difficult to get full-time hours (in 98 reviews)

More Pros and Cons

  1. Helpful (1)

    "Checker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Checker/Cashier in Austin, TX
    Current Employee - Checker/Cashier in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B part-time (More than a year)

    Pros

    Great pay and if you work hard you can be eligible for a small bonus. The managers at my store are great at building relationships with their employees. They also often let you know that you're appreciated. Going to work is kind of like going to visit some friends for a couple hours. I know it might sound so cheesy, but most of my coworkers have actually become some great friends.

    Cons

    Always having to work weekends isn't always fun, but not horrible.


  2. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Austin, TX
    Current Employee - Cashier in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B part-time

    Pros

    $11/hr, Break every 2 hours, Flexible schedule, Managers and Coworkers are nice, the HEB company sent me a card for my birthday.

    Cons

    If you make any mistakes like being short in your till or calling in too much, etc. then you'll get demoted or fired. I was demoted to a bagger the first time I was short in my till. They said I couldn't apply to be a cashier again for 6 months. Unfortunately I had to quit and find another job because baggers get paid $9/hr and that wasn't enough to support me.

  3. Helpful (1)

    "Overall very positive work environment with competitive pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookkeeper/BC Representative/Curbside in San Marcos, TX
    Current Employee - Bookkeeper/BC Representative/Curbside in San Marcos, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B part-time (More than 3 years)

    Pros

    When I started as a cashier in 2015, I made 9.50. Had an opportunity to move to business center then to bookkeeping. So there is definitely room for advancement or even room to move between departments. Most of the managers I dealt with were very nice. Very flexible with your schedule.

    Cons

    I had to switch stores at one point after 2 years at one store because of two managers they hired. Upper leadership chose not to deal with them, even after 8 long time employees chose to quit or transfer to a different store. HEB definitely plays favorites a lot of the time.

    Advice to Management

    When multiple employees are leaving due to a change in management, take a look at the real issues.


  4. Helpful (1)

    "Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Austin, TX
    Current Employee - Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at H E B full-time (More than 10 years)

    Pros

    Excellent pay, working conditions

    Cons

    One of the worst company cultures. HEB does not listen to their employees or take care of their people. They claim to value people but absolutely do not. Lots of covert discrimination evidenced in how you get treated by upper management.

    Advice to Management

    Listen to your employees and take care of them. There’s no point in an open door policy if feedback is not acted upon. Promote only those that value and have a heart for people. Treat your employees equally and don’t discriminate.


  5. "Checker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grocery Checker in Austin, TX
    Current Employee - Grocery Checker in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H E B part-time (More than a year)

    Pros

    The management is friendly and understanding. Overall a comfortable and welcoming work environment.

    Cons

    There are not any cons that I can think of.


  6. "Working here is amazing, everyone is open and helpful."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Hutto, TX
    Current Employee - Cashier in Hutto, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B part-time (Less than a year)

    Pros

    Some of the pros of working at H E B would be the bonuses you receive, along with meeting new people everyday.

    Cons

    Some cons of working at H E B would be sometimes the customers can be rude and disrespectful, but that comes with the job.

    Advice to Management

    Don’t really have any advice, the management is great.


  7. "Very Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner in Austin, TX
    Current Employee - Partner in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B part-time (More than a year)

    Pros

    They have a competitive starting salary for retail, excellent break policy, and they do a lot of great things to help the community, which makes me really proud to work for them.

    Cons

    They have a fairly strict policy on being late. I nearly lost my position due to a combination of health and transportation issues (which I hadn’t disclosed).

  8. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in Austin, TX
    Current Employee - Front End Cashier in Austin, TX

    I have been working at H E B part-time (More than 3 years)

    Pros

    easy to move up if you put in effort

    Cons

    some managers play favoritism. and don't always give you the time off when you need it


  9. Helpful (1)

    "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Central Checkout Manager in Austin, TX
    Current Employee - Central Checkout Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B full-time (More than 10 years)

    Pros

    By far the best company I have worked for. Very much focused on the partners, and making sure they have everything they need in life.

    Cons

    It is working retail, so retail hours, weekends, and holidays


  10. "pharmacy care representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Care Representative in Austin, TX
    Former Employee - Pharmacy Care Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H E B part-time (More than a year)

    Pros

    fast paced, good crew, decent pay and work was fulfilling

    Cons

    a rude customer here or there


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