H E B Department Manager Reviews | Glassdoor

H E B Department Manager Reviews

Updated January 30, 2017
38 reviews

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Department Manager

4.1
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Employee Reviews

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Pros
  • Great company with great benefits for the employees (in 153 reviews)

  • Allows me to participate in volunteer services while having a flexible schedule when I'm in school (in 148 reviews)

Cons
  • Work/life balance can be hard at holiday but is expected in retail (in 33 reviews)

  • Was hard to get full time with benefits (in 77 reviews)

More Pros and Cons

  1. "H-E-B works hard for you if you work hard for H-E-B."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Fredericksburg, TX
    Current Employee - Department Manager in Fredericksburg, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B full-time (More than 5 years)

    Pros

    Great benefits and stock plan. H-E-B does a lot to take care of its partners with great discounts and special events. There are many career paths one can choose. Ownership is not just a saying, it is in practice on a daily basis. Plenty of opportunities for training and education as well.

    Cons

    Work life and home life often collide. There is no overtime which makes it hard to be an owner when you are a department manager. There is some flexibility in scheduling, but I work most holidays.

    Advice to Management

    Stick to the companies culture and take care of the partners. We in-turn will offer the best to our customers.


  2. "Get to lead and motivate a team to financial goals that you have for you department."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Produce Assistant Department Manager in San Antonio, TX
    Current Employee - Produce Assistant Department Manager in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H E B (More than 10 years)

    Pros

    Get to interact and help customers throughout you're work day. Get the chance to build relationships with your team/peers. Get to face challenges and have to adapt to change on a daily basis.

    Cons

    As a department manager you're not always able to make the business decisions that are needed for your department being that you have higher management making decisions for you.
    Usually don't get weekends/holidays off.
    Don't have a set schedule.


  3. "Retail Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Houston, TX
    Former Employee - Department Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H E B full-time (More than 8 years)

    Pros

    HEB loves their customers. Great service & great product

    Cons

    Too many hours not enough help

    Advice to Management

    Take care of your employees


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  5. "HEB 4 LIFE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Austin, TX
    Former Employee - Department Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H E B full-time (More than 3 years)

    Pros

    Great Company to work for. Lots of business minded and pleasant people. Great benefits that are ever-evolving!

    Cons

    One you reach management level, you can be moved a lot. Can be stressful as busy retail environment often is.

    Advice to Management

    Work on on boarding techniques for when people get moved. The transitions were often very rough.


  6. "Department Manager"

    Star Star Star Star Star
    Former Employee - Department Manager in Houston, TX
    Former Employee - Department Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H E B (More than a year)

    Pros

    Loose leash from Store Managemnt to run the department as you see fit

    Cons

    long hours at work if you're a salaried manager

    Advice to Management

    Do give equal op to both dept mgrs and all the partners within the dept


  7. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager
    Current Employee - Department Manager
    Recommends
    Positive Outlook

    I have been working at H E B full-time (More than 5 years)

    Pros

    Diverse management team, great values

    Cons

    Not enough promoting from within


  8. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Austin, TX
    Current Employee - Department Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B full-time (More than 5 years)

    Pros

    Work with schedule and your kids, they put the employee first. Let's you have the power to control your own career. Great retirement plan... Great stock plan.. Great health insurance

    Cons

    Early hours you have to get use to not sleeping and always being tired. You get paid weekly so it's hard to save up when you are working your way up the ladder of success

    Advice to Management

    None


  9. Helpful (2)

    "Growing in the wrong direction."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager
    Current Employee - Department Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at H E B full-time (More than 8 years)

    Pros

    Wonderful concept at first, greed has twinkled in one too many eye with the Upper Management in several stores. There are great leaders and there are ones who shame the company while treating the ones " who matter", the staff- unfairly.
    Fair prices for food, great training.

    Cons

    Many are fearful of being the next one the list of being fired. We have all seen this happen to some of the best partners with the company. When a manager has "it out for you", you can pretty much guess what happens next. We keep quiet, while they treat others wrong. If we say something then H.R. gets involved and then we have no job. Just like many before us.I am ashamed that my voice will just go unheard, and many more will have the same to say about the company. The turnover rate for most stores is horrible.

    Advice to Management

    Leadership is welcomed from skilled and professional Leaders.


  10. Helpful (1)

    "Cosmetic Manager"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cosmetic Department Manager in Central, TX
    Current Employee - Cosmetic Department Manager in Central, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at H E B full-time (More than 8 years)

    Pros

    Benefits, volunteer work, they do value us in general.

    Cons

    They are killing us with production. Females working like production work but still asked to look fresh. Constantly told we are expensive partners and it is made known that. No work life balance whatsoever.

    Advice to Management

    More culture walks every director expects different work. Keeps us in meeting and huddles more than you think. Expected to do mid day recovery leaving department unattended but we are held accountable to shrink. Pilot larger stores to get true feedback.


  11. "Great Compnay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in San Antonio, TX
    Current Employee - Department Manager in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B full-time (More than 8 years)

    Pros

    Great company to work for, Great benefits, partner perks, Discount, flexible hours, able to transfer from store to store and city to city

    Cons

    Hard to move up to store leadership from inside company, constantly trying new processes to increase productivity but in end hurt morale and customer service

    Advice to Management

    Help drive leaders from inside store instead of searching for new college graduates where retention is less than 20%