H E B Reviews in Houston, TX | Glassdoor

H E B Houston Reviews

Updated July 22, 2017
333 reviews

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Houston, TX Area

3.8
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333 Employee Reviews

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Pros
  • Allows me to participate in volunteer services while having a flexible schedule when I'm in school (in 162 reviews)

  • Great company with great benefits for the employees (in 162 reviews)

Cons
  • Difficult to get full-time hours (in 90 reviews)

  • Work/life balance can be hard at holiday but is expected in retail (in 35 reviews)

More Pros and Cons

  1. "Amazing place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Service Manager in Lake Jackson, TX
    Current Employee - Assistant Service Manager in Lake Jackson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B full-time (More than a year)

    Pros

    Moving up is easy if you're motivated. The pay is high compared to the same positions at other companies. Every one is very kind and helpful, coworkers feel like family.

    Cons

    Depending on what store you work at the hours can be a little rough.

    Advice to Management

    Keep doing what you're doing.


  2. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Grocery Checker in Houston, TX
    Former Employee - Grocery Checker in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at H E B part-time (More than a year)

    Pros

    Encouraging atmosphere, great company culture,

    Cons

    Someone is always forced to work around holidays. Even being at the most profitable store in Houston during the recession, they decided to change management and allowed them to undo most of the smarter business moves for both employee and customer satisfaction.

  3. "Customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk in Missouri City, TX
    Current Employee - Clerk in Missouri City, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B part-time (More than a year)

    Pros

    Fast pace and get the job done.

    Cons

    Miscommunication at times and not being able to speak my opinion.


  4. "Cashier"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Neutral Outlook

    I have been working at H E B part-time

    Pros

    Flexible with hours if you're in school.

    Cons

    Hard to receive full time position


  5. "Good costumer service."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at H E B part-time (More than a year)

    Pros

    The pay rate is good.

    Cons

    Not enough hours and not very understanding.

    Advice to Management

    Be more understandable with timings.


  6. "Awesome company culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Houston, TX
    Former Employee - Sales Associate/Cashier in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H E B part-time (More than 5 years)

    Pros

    Flexible hours, opportunity to grow, understanding management.

    Cons

    Customer service can always be difficult at times.


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Service Manager in Houston, TX
    Current Employee - Assistant Service Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B full-time (More than 3 years)

    Pros

    Management are very attentive. Always coaching positivity to uplift you and help you progress towards your goal. Great benefits and a very diverse work environment.

    Cons

    Not knowing your schedule until the Friday before the next week. The employees that get hired after you sometimes make almost as much as you although you've been working there for years.

    Advice to Management

    Keep doing what you are doing.

  8. Helpful (2)

    "Makes me not want to work retail ever again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stocker in Houston, TX
    Current Employee - Stocker in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at H E B full-time (Less than a year)

    Pros

    Other partners were awesome, "job security" but no one is stressing over a 12 dollar an hour job

    Cons

    Poor communication between management, good old boy system is in full effect, little to no opportunity to move up. Management will sell you false hopes and dreams.

    Advice to Management

    Don't promise an employee one thing, and then switch it up on them when the time comes.


  9. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at H E B full-time (More than a year)

    Pros

    Great company; people. Wonderful company philosophy; community support; Drivers are awesome. Benefits; training of employees. Company takes care the employees most of the time.

    Cons

    Favoritism; no support from upper management. Company still works in the old age; not open to change. Takes too long to get ideas approved.

    Advice to Management

    You will continue to lose great employees if you don't open your eyes


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B full-time (More than 3 years)

    Pros

    HEB is a good company to work for. Solid company. Plenty of hours.

    Cons

    Retail isn't the most fun job, but HEB is a good employer

    Advice to Management

    none


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