H E B Reviews

Pros

Great people and good unexpected bonuses.

Cons

Gets really busy on weekends since its a big place to shop at with lots of variety. Also parking may be a hassle.

Pros

The work environment was always welcoming and friendly. Even from other coworkers who worked in other departments were always helpful and encouraging. It was stressful at times but we always worked as a team to get everything done.

Cons

I had no downsides while working at HEB. I wish I could've stayed longer with the company!

Pros

Managers are really fair with your requests and most times will accommodate you with SOME of your needs. HEB hires some really nice and honest people, helps to bring the work environment to a higher level. Also some good benefits, which includes discounts on heb items.

Cons

There is no sick leave at HEB. If you are legitimately sick, HEB will count against you for not showing up. Even if you have a doctors note or a legitimate reason for not showing up, they will doc you no matter what. The system encourages you to go to work if you are sick. At HEB there is a system called steps, each call in adds 2 steps. You have 8 in total before you are eligible for termination. If you want those steps to be gone in a short time, you have to work overtime a LOT. If you don't want to work overtime, just wait 6 months from the day you made those steps! So amazing right. This is a problem among all HEBs. I don't blame management because this is a system wide problem. The system also encourages partners (employees) to trade shifts and put shifts up to bid. This is fine for some people, but for me it is terrible. There is no guarantee that someone will pick your shift up, or that a manager will approve it. You have to live and breathe HEB for the most part. If you are fine with that, power to ya. I for myself cannot stand it. This system doesnt respect a busy college schedule that usually have abrupt events and to study for exams as well. Good luck.

Pros

This might sound bad, but at every other job I have had in the retail or service industry, I hardly ever got breaks during my 8 hour shifts. It was an extremely rare occurrence and my only breaks would be when I could escape to the restroom for 5-10 minutes at a time. However, HEB ensures that everyone gets their break. The managers will come get you and send you off on your break which is something I was not used to. They host a lot of events for employees give everyone free food/items on special occasions (they did this for Juneteenth last year and had a company picnic later in the summer) and give a bonus at Christmas. I like how I can post a shift for someone to potentially cover if I cannot work on a certain day, and I like how I can pick up extra shifts without having to ask management.

Cons

-They don't give you many hours during the summer time -It is hard to change your availability -I usually don't mind going outside to gather carts during the day time but as a young woman, I am uncomfortable doing it at night. However, my manager made me go outside at 10:30pm to gather carts, and the parking lot isn't very well lit.

Pros

10% discount on HEB brand products, flexible scheduling, you can post and pick up shifts through the partnernet app, $0.50 pay increase every 6 months

Cons

Draining and monotonous you aren't allowed to converse with your coworkers even when there are no customers (depending on who your managers are) the customers can be very aggressive and rude having to push carts (be careful not to get hit by a car)

Pros

Good pay if you are very smart with your money or have roommates Coworkers are very nice and supportive

Cons

Inconsistent scheduling if you’re part-time. If you have very strict needs in terms of that days and time you would like to work, try your luck somewhere else. Managers like to tell you they’ll be faithful to your availability but will suddenly change it all based on their needs. Hours are consistently inconsistent where you’ll have 8 hours one week and then 32 the next, might as well be full time. Managers are always forgetting to order product and even when they do, they over order things expecting them to sell but it ends up being a huge waste of money

Pros

I cannot stress enough how great this job was. Family like environment and caring coworkers/ management. Great pay. I worked here for 2 years (1 as cashier and 1 as a decorator) and if I could have stayed forever I would have!! Sadly, I had to move to a job in my career path but I miss it so much.

Cons

As far as cake decorators, we were sometimes short staffed which messed up our weekly production. Still use a paper system for custom orders which sometimes got lost/ messed up.

Pros

Company is strong, good leadership as a whole and great to work for a stable job in a dynamic industry.

Cons

Outside of the stores and especially in some departments, there is very little career growth. Very little ability to rotate around - they tend to leave people in the same roles for years, even decades at times. Also unfortunately, select leaders tend to lie to Partners about career growth and even make false promises repeatedly. And they focus a great deal on small details sometimes missing larger rocks.

Pros

Good hours and a healthy environment

Cons

None I can think of

Pros

Company is great in the aspects of getting a discount on their products and many incentives where you get free items each week. It's easy to move up and to get a higher dollar per hour but sometimes you will feel like you aren't paid what you are worth.

Cons

You are often first told no on a pay increase. And they keep the people that should be fired around a little bit longer than they need to. HEB has a big heart for people. Having a big heart for people isn't bad but keeping troubled employees on longer than you should isn't all that great.