H E B Reviews | Glassdoor

H E B Reviews

Updated May 26, 2017
2,028 reviews

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Full-time Part-time

4.1
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2,028 Employee Reviews

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Pros
  • Great company with great benefits for the employees (in 159 reviews)

  • Allows me to participate in volunteer services while having a flexible schedule when I'm in school (in 157 reviews)

Cons
  • Difficult to get full-time hours (in 85 reviews)

  • Work/life balance can be hard at holiday but is expected in retail (in 34 reviews)

More Pros and Cons

  1. "Horrible experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Austin, TX
    Current Employee - Cashier in Austin, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Discount on groceries is pretty nice

    Cons

    Not very professional managers, their work attire is bad.

    Advice to Management

    Get off your high horse


  2. "Living Hell"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Spring, TX
    Current Employee - Cashier in Spring, TX
    Disapproves of CEO

    Pros

    The pay was good, and they were extremely flexible with schedules for school and time off requests.

    Cons

    Managers have no respect at all for employees below them


  3. "Great for kiss ups"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Assistant
    Former Employee - Customer Service Assistant
    Approves of CEO

    Pros

    Parnter Perks very genourous people.

    Cons

    Bad management , they suck they don't make sense at all

    Advice to Management

    Make changes in management


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  5. "it did not end good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bagger in San Antonio, TX
    Former Employee - Bagger in San Antonio, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    free groceries when applicable and turkey

    Cons

    terrible management in the front end and produce


  6. "needs new management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Overnight Stocker in West Columbia, TX
    Current Employee - Overnight Stocker in West Columbia, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    they will hire anyone just to get a job done. the people are friendly who work there. hires a bunch of young people.

    Cons

    alot of work for not enough money. the management doesnt tell you any ting unless you do something wrong. wouldnt be a bad place if it was managed different

    Advice to Management

    better training. more pay. try to get more quality people to work there instead of the first people who walk through the door.


  7. "Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Central Checkout Specialist in Austin, TX
    Former Employee - Central Checkout Specialist in Austin, TX
    Doesn't Recommend
    No opinion of CEO

    I worked at H E B full-time (More than a year)

    Pros

    If you have a good work ethic, it will be easy to advance. After working here for 6 months, I was 'promoted' from a cashier to a central checkout specialist. I was about to go into training for a central checkout manager at 1 year, but had enough of our CCOM.

    Cons

    I was promised a titled position and a raise, but management shifted and I continued to act as a manager but never received the title or compensation as promised. I was quite unnerved. Eventually, the new manager stopped scheduling me completely. The managers at my store would keep you in your department as well, if you wanted to transfer it was terrible. No one wanted to stay in the front end at all, but our CCOM would completely block us. Even from transferring stores. Full time hours, no full time benefits.

    The hours really suck. If you have an open schedule, which is pretty much required, you'll be scheduled to close one day (1AM) and the next day you'll be scheduled to open (6AM). If it takes you 30 minutes to drive home, it really sucks.

    The inconsistencies in the management sucked too. The managers at my store weren't well coordinated and implemented new company policies inconsistently. One manager would tell you to be firm on one policy, the other would tell you to completely disregard it.

    Advice to Management

    If you promise something to your employee, give it to them.
    Also, compensate your employees properly. I worked there for 1 year, and was promoted to manager and was making 9.06$ an hour... When a cashier who worked there for 3 months got a bump to 9.10. We both started at 8.50. What the heck??


  8. Helpful (2)

    "Started Rude - Ended Worse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant II in San Antonio, TX
    Former Employee - Administrative Assistant II in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at H E B full-time (More than 5 years)

    Pros

    Overall a great company. The stores are great with great products. A lot of great people. And the corporate facility is beautiful. Networking is everywhere.

    Cons

    Lacks career opportunities for individuals who do not pucker up. Design & Construction department allowed several employees to treat other department members badly. Leadership needs improvement. HR no help when you really need it.
    In the stores - the bagging training needs to be brought back. Former family culture is slipping.

    Advice to Management

    Actually use the because people matter surveys to improve the departments that score low. Make management accountable for issues they ignore. Note - High turnover in a small department means there is a major problem with management.


  9. "If you are thinking about coming here think again."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Order Selector in Houston, TX
    Current Employee - Order Selector in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at H E B full-time (More than a year)

    Pros

    They tell you how good the company is and what they stand for and how much they care about you.

    Cons

    It's a struggle to get forty hours a week , sometimes you could get two to three hours early. Then at the end of the week you are left with 36 hours or less. They say its full time but more like part time . You can come in on your off day if they let you work. Which that might be only two hours. Or you can go to another department but they use who they want and won't let you work. Bottom line is that you can not make money like they claim and you can't get overtime when you need it . You only make $400.00 a week . If that's enough for you then come on but it's not for me I wish I would had never left my old job for this crap.

    Advice to Management

    Stop being greedy when will you give to the needy !!!!


  10. "soul sucking job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shelf Edge Specialist in San Antonio, TX
    Former Employee - Shelf Edge Specialist in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at H E B part-time (Less than a year)

    Pros

    paid weekly. I can't think of any other.

    Cons

    micro-management, abusive management, erratic schedules, almost impossible to get full time. Too many chiefs and not enough indians. Reporting unethical behavior of an abusive manager is a joke as it's not taken as seriously as it should, based on what I witnessed.

    Advice to Management

    Revamp the management structure of your entire company. You need to institute a better way to deal with employee complaints in regards to abusive managers.


  11. "More than meets the eye"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HEB Cashier in Hondo, TX
    Former Employee - HEB Cashier in Hondo, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at H E B full-time (More than 3 years)

    Pros

    Insurance package for employees and family is fairly good, 401k package is also good for employees. Work hours are decent.

    Cons

    Limited promotions at store level, overextend to please with no gratitude from management, not so much customer service but rather management service.

    Advice to Management

    Rotate management including unit and store management with other stores. Fresher and nicer management needed.


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