H E B Reviews in San Antonio, TX | Glassdoor

H E B San Antonio Reviews

Updated August 17, 2017
358 reviews

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San Antonio, TX Area

4.2
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358 Employee Reviews

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Pros
  • Allows me to participate in volunteer services while having a flexible schedule when I'm in school (in 166 reviews)

  • Great company with great benefits for the employees (in 164 reviews)

Cons
  • Work/life balance can be hard at holiday but is expected in retail (in 36 reviews)

  • Difficult to get full-time hours (in 90 reviews)

More Pros and Cons

  1. "CSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Approves of CEO

    I worked at H E B part-time (Less than a year)

    Pros

    Clean and friendly enviroment, fast paced, something new, managers are great and kind!

    Cons

    Not too flexible with your schedule


  2. "Great Company! Hard-working people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Antonio, TX
    Current Employee - Customer Service Representative in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B (More than 3 years)

    Pros

    The people you work with become your family, and you get to meet new people and work in different departments.

    Cons

    Retail is always going to have it's downsides, just remember to stay positive if you're having a bad day.

    Advice to Management

    Focus on your workers and not on the cliches that start to form.

  3. "Managers are great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in San Antonio, TX
    Current Employee - Cashier in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B part-time (More than a year)

    Pros

    Willing to work with school schedules
    Managers really care about school as well!
    Always understanding if you have to leave because of emergencies.

    Cons

    Pushing carts outside in the heat is a terrible con to this job
    A lot of people get hired so you have to fight for hours sometimes

    Advice to Management

    Perhaps find easier ways to get carts to the front where employees aren't sweating uncontrollably in Texas weather


  4. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Drug/GM Clerk in New Braunfels, TX
    Former Employee - Drug/GM Clerk in New Braunfels, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at H E B full-time (More than a year)

    Pros

    Awesome people to work with

    Cons

    can consist of repetitive type of work


  5. "..............."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier/Customer Service Representative in San Antonio, TX
    Former Employee - Front End Cashier/Customer Service Representative in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H E B part-time (More than a year)

    Pros

    They pay really good and their a great company.

    Cons

    Didn't work well with my availability


  6. Helpful (1)

    "Great Company For Developers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Developer in San Antonio, TX
    Current Employee - Lead Developer in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B full-time (More than 5 years)

    Pros

    Fun Culture, Latest Tech, Leaders & Company value each person. You are a name not a number.

    Cons

    Workspaces vary from dull to amazing.


  7. "Corporate office is a viper pit of politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in San Antonio, TX
    Former Employee - IT Manager in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at H E B full-time (More than a year)

    Pros

    The company pays a quarterly bonus that partially compensates for lower salaries compared with local averages.

    Cons

    IT department uses ancient technology and has no modern processes or systems. Recently hired many people from Rackspace to renovate but won't listen to any new ideas. CIO is an ex-consultant who just wants to outsource maintenance to offshore companies. Zero innovation in technology - all mainframe and Oracle.

    Ecommerce is a viper pit of bad personalities scrambling to make themselves a name. The mobile apps are a joke and don't use any standard technology solutions typically used in mobile. In-fighting among Directors is the worst I've ever seen - one is an alcoholic who's been there for years, another is fairly new and likes to play games, and one cancels meetings because of a personal side-business in horse shows. Nobody cares about delivering decent software.

    Generally corporate is extremely political. Many have been there 20-30 years and resent new people or ideas. They have no knowledge of what is happening in the walls outside HEB. Amazon is going to up-end the HEB monopoly and maybe once the company cleans house it will be better.

    At HEB I met some of the worst people I've ever worked with. They would struggle to keep jobs anywhere else. I wouldn't wish working here on my worst enemy.

    Other cons:
    - Vacation time is lousy (10 days here, 25+ days at Rackspace, 30+ days at USAA)
    - Health plans aren't good.
    - 401k plan is mean.
    - No ability to learn, grow or develop and no career opportunities.
    - Favoritism to old-timers, extremely old-school command-and-control culture.

    Advice to Management

    Clean house in corporate.

  8. "Assitant Store Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Director in San Antonio, TX
    Current Employee - Assistant Store Director in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B full-time (More than a year)

    Pros

    Overall positive experience. Culture is great and there are a lot of opportunities to advance. Low stress and given autonomy to make decisions. Days vary in activity, never gets too repetitive.

    Cons

    Work/life balance. Retail hours can be tough. Expectations of working hours varies by location and leadership.

    Advice to Management

    Invest in technology. It will assist managers do their job more effectively and efficiently.


  9. "Front end"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookkeeper in San Antonio, TX
    Current Employee - Bookkeeper in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H E B part-time (More than a year)

    Pros

    Great hours! Great benefits! A lot of promotional opportunities!

    Cons

    A lot of rude customers. Very fast paced. It can become very stressful sometimes.


  10. "production specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Specialist in San Antonio, TX
    Former Employee - Production Specialist in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H E B full-time (More than 5 years)

    Pros

    great partners great bosses they take care partners

    Cons

    i have nothing bad to say about heb

    Advice to Management

    keep treating cx an employees great i love heb


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