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H E B

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H E B

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H E B Employee Reviews about "upper management"

Updated Dec 2, 2021

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Found 9,025 of over 9K reviews
4.3
86% Recommend to a Friend
Best Places to Work 2022
H E B Chairman and CEO Charles C. Butt
93% Approve of CEO
Top CEOs 2021

Found 113 of over 9K reviews

4.3
86%
Recommend to a Friend
93%
Approve of CEO
H E B Chairman and CEO Charles C. Butt
Charles C. Butt
4,928 Ratings

Top Review Highlights by Sentiment

Pros
  • "The pay is good and you get raises 2 a year till u hit mid Pont(in 1223 reviews)
  • "The benefits were great and I still haven't seen a better 401k at any other company.(in 645 reviews)
  • "I am a cashier and have found that the people I work with are great.(in 406 reviews)
  • "The flexible hours and the people you work with are what make the job good.(in 362 reviews)
  • "Flexible schedules and shifts.(in 269 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of H E B and is not affected by filters.

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Reviews about "upper management"

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  1. 5.0
    Current Employee, less than 1 year

    Cool

    May 10, 2021 - Anonymous Employee in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good workout doing overnight stock

    Cons

    Unrealistic expectations of upper management

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  2. 4.0
    Current Employee

    Great pay, little to no movement

    Dec 2, 2021 - Store Associate in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay for position great people

    Cons

    Bad apples in the bunch Bureaucracy and slow upper management You are another red shirt

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  3. 3.0
    Current Employee, less than 1 year

    Because people matter... most of the time

    Nov 17, 2021 - Software Engineer in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Overall, the company is a good company to work for. Benefits are very competitive with what you would expect from a large, successful company. The people are generally great for the most part.

    Cons

    The company has the motto of "because people matter." However, in the "H-E-B Digital" space, upper management puts a significant amount of emphasis on business results over people. To add to this, there is not much transparency between management and individual contributors. This is contrary to the "transparent culture" that H-E-B claims to have. To round it off, the company does not accurately promote or compensate individuals based on their skills and/or value to the team. For example, as a junior-level or mid-level software engineer, one should not be easily outperforming senior-level engineers. I truly believe that the culture is great at the stores. However, when it comes to the "H-E-B Digital" department, there is much room for culture improvement.

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    7 people found this review helpful
  4. 3.0
    Current Employee, more than 1 year

    More is expected of you than you're paid for

    Nov 17, 2021 - Seafood Representative in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    When the department is functioning well and is properly staffed, it's a good job if you're passionate about the product.

    Cons

    However, when poorly staffed or managed, the small team size leads to upper management jumping down your neck as you skip breaks and lunches in a frantic attempt to get more done than is humanly possible. And even then it's not enough.

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  5. 3.0
    Former Employee, more than 1 year

    Toxic Team, Good Company

    Nov 10, 2021 - Data Scientist in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company as a whole really cares about Texas and its customers. As a data scientist, there is a lot of data to work with. The tools are pretty good (Azure databricks). Sometimes the culture is really cool (H-E-B Live felt like one of those tech company meetings with tons of cheering and free swag). I'm going to give this place 3/5. (1 star for my experience, but 5 stars for what I think it could be.) I have hope for the future here for data science. There were other teams that were doing great work, I've heard that some of the hurdles I faced are no longer impeding things.

    Cons

    No path to promotion if you aren't the chosen one. Managers are unlikely to shield you from unrealistic demands from executives, so be prepared either to disappoint people or to be overworked. Bad directors / managers can chew through the careers of 5-10 bright people below them before any action is taken by upper management. Sometimes the culture is petty (one time a director shared to the team that people had been complaining that team members weren't turning on their cameras for zoom meetings. Not sure why the complainers couldn't just directly tell the non-camera user in the meeting "Hey, could you turn your camera on?" instead of tattling to our leader about it later. Felt middle-school-ish.)

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    2 people found this review helpful
  6. 3.0
    Former Employee, more than 3 years

    Overworked and Underappreciated

    Nov 5, 2021 - Overnight Stocker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent starting wages Good people, for the most part

    Cons

    False sense of happiness and care, when it comes to upper management Management is poor and seems to be no information flow between anyone.

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  7. 4.0
    Current Employee, more than 1 year

    Good place to work as a student or wanting to make a career in business

    Oct 6, 2021 - Cross Functional Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Starting pay is nice (with various different ways to get raises), managers will work around YOUR schedule (especially if you're a full time student), company has pretty decent sales throughout the year for employees. If you have a good work ethic, managers will note; I know multiple coworkers that have been promoted to leadership positions pretty quickly based on their hard work.

    Cons

    Some of upper management (at my store anyway) has communications issues, can sometimes come off as condescending. It sometimes feels like you have to really fight with them to get your issues across and resolved. Higher ranked managers - store leaders, unit directors - are well adjusted and balance out the toxicity somewhat.

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  8. 3.0
    Current Employee, more than 5 years

    Good pay, excessive workload

    Sep 9, 2021 - Department Manager in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits and awesome coworkers

    Cons

    Upper management is draconian and have no concern for department managers

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  9. 4.0
    Current Employee, more than 3 years

    Great Retail Experience

    Aug 5, 2021 - Perishables Representative in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours and great work community. The option to explore different departments is good for developing skills.

    Cons

    The workloads would sometimes be overbearing with little sympathy from upper management and training is not always uniform.

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  10. 4.0
    Current Employee, more than 5 years

    Central check out service lead

    Aug 1, 2021 - Customer Service Lead in Round Rock, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Benefits, weekly pay. Company is good to their partners The community was great and a great working atmosphere, mandatory breaks and lunches, Partner perks. Company wide bonuses.

    Cons

    Customer service is always pretty hard to work in in general. Stores may be in a high traffic area and rush hours are hectic. Must work weekends, coverage was always strained. A lot of responsibility fell on the service leads from top store leaders and upper management.

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