H&M Reviews

Updated February 7, 2016
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3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
557 Ratings

Pros
  • H&M is an exciting, fast paced retailer (in 116 reviews)

  • VERY DECENT pay and great benefits (in 88 reviews)

Cons
  • No cons because H&M is a great place to work (in 100 reviews)

  • Work life balance is poor if position is of any management level (in 35 reviews)

More Pros and Cons

1,392 Employee Reviews

Sort: Popular Rating Date
  1. "Store Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    I liked the customers and the interaction there. I think that they had great time off and schedules. You were able to pick schedules based on seniority. You just have to be flexible. Just be yourself at all times.

    Cons

    management was okay... no room for growth at all. You will need a better education if you want to get into the corporate world with them. Make sure that you are polite and professional.

    Advice to Management

    I would say to make sure that you always treat your employees like family people complain about the time policy (which means if they dont need you) during holidays forget about it off and low wages.


  2. "it was okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    you're birthday off and extra pay for birthday week

    Cons

    promotions based on favoritism sometimes

    Advice to Management

    less favoritism among managers for lower associates


  3. "Full Time sales advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hours, flexibility. The company really cares about their employees. Awesome benefits. Ability to grow.

    Cons

    Holiday season can be rough. Late hours sometimes

    Advice to Management

    Advice to management, keep up the good work!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "sales advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Portland, OR
    Former Employee - Sales Advisor in Portland, OR

    I worked at H&M part-time (More than a year)

    Pros

    Great company that believes in there employees. The work is extremely fast paced, but your day also goes by super fast. They provide excellent benefits.

    Cons

    The senior sales associates can be extremely caddy and rude rather than helpful. If you dont like working with people this isnt the job for you.

    Advice to Management

    I was honestly very pleased with the management at H&M. the training they provided was excellent and they worked with my schedule.


  6. "H&M Sales Associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Always busy so time goes by fast, opportunity to help with visual

    Cons

    Hours are not always guaranteed, its retail.


  7. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Milwaukee, WI
    Current Employee - Sales Advisor in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 3 years)

    Pros

    The company focuses on individual growth and development while also pushing work-life balance.

    Cons

    Customer servicing can at times be overwhelming, and you also work weekend hours.

    Advice to Management

    Continue to push the individuals that aspire to grow and develop by allowing them to complete new tasks and gain feedback.


  8. "Department Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Houston, TX
    Current Employee - Department Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M (More than 3 years)

    Pros

    H&M is an exciting, fast paced retailer. The company truly believes in their people and growth opportunities are endless.

    Cons

    Like any job, there are some bad days. Expectations and deadlines can create stressful environment at times but if you work with and through your staff anything is obtainable!


  9. "H&M Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at H&M full-time

    Pros

    Great Benefits! Great Health Insurance Plan! Even has pet insurance! Nice & Helpful employees

    Cons

    A LOT OF WORK


  10. "H&M Life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Neutral Outlook

    I worked at H&M part-time (More than a year)

    Pros

    Great pay and great coworkers

    Cons

    Work load and closing shifts


  11. Helpful (1)

    "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M part-time

    Pros

    Best pay out there in retail by far (minimum $11/hour). Really great work-life balance, amazing people to work with.

    Cons

    Management seems to move around a lot. You really have to pester management for developmental change, and it's often difficult to keep track of who is in charge of what.

    Advice to Management

    Try and keep employees more confident in their ability to move up in the company, by making it easier to communicate with them.



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