H&M Reviews | Glassdoor

H&M Reviews

Updated September 19, 2017
2,755 reviews

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3.5
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Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
1,103 Ratings

2,755 Employee Reviews

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Pros
  • H&M has really good benefits for full-time retail employees (in 199 reviews)

  • Great benefits and super nice culture (in 181 reviews)

Cons
  • There is not a work life balance (in 90 reviews)

  • I wish I could work in H&M for ever (in 154 reviews)

More Pros and Cons

  1. "Department manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M (More than 3 years)

    Pros

    Great pay great benefits vacation sick time . Growth opportunities. Training programs

    Cons

    It's retail so no weekends off unless you request off and high volume stores can be overwhelming

    Advice to Management

    Being set realistic expectations


  2. "It's an amazing environment with great resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Tempe, AZ
    Current Employee - Department Manager in Tempe, AZ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 3 years)

    Pros

    Great benefits
    Help with growth
    Able to be myself
    H&M has great values to live by and are aware of what their employees need

    Cons

    No follow up
    No communication
    H&M needs better communication and be able to delegate priorities to staff. I have reached out to higher management about situations at work but have yet to be resolved.

    Advice to Management

    I would like to see more follow up and more consistent communication

  3. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Marcos, TX
    Former Employee - Sales Associate in San Marcos, TX
    Recommends
    Positive Outlook

    I worked at H&M part-time (More than a year)

    Pros

    good company, flexible, great team

    Cons

    alot of down time during slow hous


  4. "Dept manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M full-time (Less than a year)

    Pros

    Great pay, Medical, fun job, hard work

    Cons

    Training isn't at home store, hard work, no over time allowed

    Advice to Management

    better training.


  5. "A great place for growth and a supportive team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Miami, FL
    Current Employee - Part-time Sales Advisor in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    H&M offers great compensation for its employees, both part-time and full-time. They offer competitive pay and flexible hours, insurance, reasonable PTO and an excellent 401K plan. The organization advertises and completely delivers that they are a flat-level company, as I have found it simple and comfortable speaking to management and coworkers with the same candor and respect (and receiving that treatment in return). The company is a great place to work for if your desire is fair treatment and extensive opportunity for growth.

    Cons

    The 401K plan, while excellent, requires 1000 hours of work before eligibility, so it isn't a benefit one can enjoy until after at least 6 months. Obviously, like any other retail organization, there are periods in which time off is hard to come by as all employees are needed; so if vacation or sick time during the holidays is your priority, you will find some conflict.

    Advice to Management

    I cannot stress enough that communication between management is essential, as the only problems I have had working at H&M have resulted from lack of consensus between managers.


  6. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FT Sales Advisor in Myrtle Beach, SC
    Former Employee - FT Sales Advisor in Myrtle Beach, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at H&M full-time (More than a year)

    Pros

    Really care about employees, great company to work for easy to move up and advance, get to travel, GREAT PAY considering what you're doing.

    Cons

    Management really sucked at the store I was at, so the turnover rate was really high.

    Advice to Management

    Needs improvement on management at Myrtle Beach store inside the mall.


  7. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M part-time (More than 3 years)

    Pros

    Flexible job that worked with school schedule.
    Great company culture.
    Decent discounts for employees.
    Great development opportunities.

    Cons

    Experiences varied from store to store. Some managers ignored in-store talent and underutilized team strengths.

    Advice to Management

    Accountability for management when not meeting District IPP.

  8. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Denver, CO
    Former Employee - Department Supervisor in Denver, CO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time (More than 3 years)

    Pros

    Teamwork, Comradery, Benefits, Location, Discount. Owning your own growth.

    Cons

    There is a lack of work/life balance. The upper management does not invest or believe in people, which proves difficult in attempting to secure promotions and growth.

    Advice to Management

    Focus on your team. Listen to the team members who want to grow and allow them to.


  9. "H&M"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M part-time

    Pros

    Flexible, Pay, Hours, People, Global

    Cons

    Fast-Paced, Stressful, Customers, Location, Clothing


  10. "Part Time Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    Discount ( 25% plus ICO ( 15% ) )
    Managers are always ready to promote people

    Cons

    Some coworkers do not act their ages
    Too much shipment , with no space in the store
    malfunctioning registers


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