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    H&M Reviews

    Updated September 19, 2017
    2,755 reviews

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    Full-timePart-time
    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    H&M Managing Director & CEO Karl-Johan Persson
    Karl-Johan Persson
    1,103 Ratings

    2,755 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • H&M has really good benefits for full-time retail employees (in 199 reviews)

    • Great benefits and super nice culture (in 181 reviews)

    Cons

    • There is not a work life balance (in 90 reviews)

    • I wish I could work in H&M for ever (in 154 reviews)

    More Pros and Cons

    1. "Department manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at H&M (More than 3 years)

      Pros

      Great pay great benefits vacation sick time . Growth opportunities. Training programs

      Cons

      It's retail so no weekends off unless you request off and high volume stores can be overwhelming

      Advice to Management

      Being set realistic expectations

    2. "It's an amazing environment with great resources"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Department Manager in Tempe, AZ
      Current Employee - Department Manager in Tempe, AZ
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at H&M full-time (More than 3 years)

      Pros

      Great benefits
      Help with growth
      Able to be myself
      H&M has great values to live by and are aware of what their employees need

      Cons

      No follow up
      No communication
      H&M needs better communication and be able to delegate priorities to staff. I have reached out to higher management about situations at work but have yet to be resolved.

      Advice to Management

      I would like to see more follow up and more consistent communication

      3. Join the H&M team
      See Our Latest Jobs

    3. "great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in San Marcos, TX
      Former Employee - Sales Associate in San Marcos, TX
      Recommends
      Positive Outlook

      I worked at H&M part-time (More than a year)

      Pros

      good company, flexible, great team

      Cons

      alot of down time during slow hous

    4. "Dept manager"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at H&M full-time (Less than a year)

      Pros

      Great pay, Medical, fun job, hard work

      Cons

      Training isn't at home store, hard work, no over time allowed

      Advice to Management

      better training.

    5. "A great place for growth and a supportive team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Part-time Sales Advisor in Miami, FL
      Current Employee - Part-time Sales Advisor in Miami, FL
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at H&M part-time (More than a year)

      Pros

      H&M offers great compensation for its employees, both part-time and full-time. They offer competitive pay and flexible hours, insurance, reasonable PTO and an excellent 401K plan. The organization advertises and completely delivers that they are a flat-level company, as I have found it simple and comfortable speaking to management and coworkers with the same candor and respect (and receiving that treatment in return). The company is a great place to work for if your desire is fair treatment and extensive opportunity for growth.

      Cons

      The 401K plan, while excellent, requires 1000 hours of work before eligibility, so it isn't a benefit one can enjoy until after at least 6 months. Obviously, like any other retail organization, there are periods in which time off is hard to come by as all employees are needed; so if vacation or sick time during the holidays is your priority, you will find some conflict.

      Advice to Management

      I cannot stress enough that communication between management is essential, as the only problems I have had working at H&M have resulted from lack of consensus between managers.

    6. "Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - FT Sales Advisor in Myrtle Beach, SC
      Former Employee - FT Sales Advisor in Myrtle Beach, SC
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at H&M full-time (More than a year)

      Pros

      Really care about employees, great company to work for easy to move up and advance, get to travel, GREAT PAY considering what you're doing.

      Cons

      Management really sucked at the store I was at, so the turnover rate was really high.

      Advice to Management

      Needs improvement on management at Myrtle Beach store inside the mall.

    7. "Sales Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Virginia Beach, VA
      Former Employee - Anonymous Employee in Virginia Beach, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at H&M part-time (More than 3 years)

      Pros

      Flexible job that worked with school schedule.
      Great company culture.
      Decent discounts for employees.
      Great development opportunities.

      Cons

      Experiences varied from store to store. Some managers ignored in-store talent and underutilized team strengths.

      Advice to Management

      Accountability for management when not meeting District IPP.

    8. "Great Place To Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Department Supervisor in Denver, CO
      Former Employee - Department Supervisor in Denver, CO
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at H&M full-time (More than 3 years)

      Pros

      Teamwork, Comradery, Benefits, Location, Discount. Owning your own growth.

      Cons

      There is a lack of work/life balance. The upper management does not invest or believe in people, which proves difficult in attempting to secure promotions and growth.

      Advice to Management

      Focus on your team. Listen to the team members who want to grow and allow them to.

    9. "H&M"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at H&M part-time

      Pros

      Flexible, Pay, Hours, People, Global

      Cons

      Fast-Paced, Stressful, Customers, Location, Clothing

    10. "Part Time Sales Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at H&M part-time (More than a year)

      Pros

      Discount ( 25% plus ICO ( 15% ) )
      Managers are always ready to promote people

      Cons

      Some coworkers do not act their ages
      Too much shipment , with no space in the store
      malfunctioning registers

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