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H&M Reviews

64% Recommend to a Friend
H&M CEO Helena Helmersson
72% Approve of CEO
Recommend to a Friend
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H&M CEO Helena Helmersson
Helena Helmersson
2,669 Ratings

What people are saying about H&M

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Also great benefits even for part timers like having your birthday off and getting paid for it.(in 732 reviews)
  • "Good pay ( depends on which store mine was a flagship so it paid a little higher)(in 633 reviews)
  • "The people are great and the 25% off employee discount is also great along with good benefits.(in 574 reviews)
  • "Team was great and motivating(in 318 reviews)
  • "good and friendly staff(in 317 reviews)
  • "Management was poor and unorganized(in 919 reviews)
  • "Some managers are rude and bossy(in 523 reviews)
  • "Long hours and lots of responsibilities for just sales assistant(in 402 reviews)
  • "low salary and hard to give customer service to israelis(in 335 reviews)
  • "No work life balance although this becomes self inflicted due to the autonomous nature of the company.(in 281 reviews)

Ratings by Demographics

This rating reflects the overall rating of H&M and is not affected by filters.

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Found 13,096 of over 16K reviews

Updated Sep 24, 2023

    1. 5.0
      Sep 16, 2023
      Retail Sales Associate
      Former Employee
      Orland Park, IL
      CEO Approval
      Business Outlook


      Good pay Great management team


      None N/A Nothing Incomplete No

      1. 5.0
        Aug 11, 2023
        Part-time Sales Advisor
        Former Employee, more than 3 years
        McAllen, TX
        CEO Approval
        Business Outlook


        Management really cares about employees Different aspects of the role keep the job duties fresh Nice to meet new people everyday


        Not much room to move up

      2. Join the H&M team
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      Viewing 1 - 10 of 13,096 Reviews

      H&M Reviews FAQs

      H&M has an overall rating of 3.5 out of 5, based on over 15,869 reviews left anonymously by employees. 64% of employees would recommend working at H&M to a friend and 47% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has decreased by -3% over the last 12 months.

      64% of H&M employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated H&M 3.2 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at H&M to be career development, benefits, coworkers and the cons to be culture, compensation, management.

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      Glassdoor has 15,869 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.