H&M Reviews | Glassdoor

H&M Reviews

Updated April 22, 2018
1,064 reviews

Filter

Filter

US - All CitiesFull-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
H&M CEO Daniel Kulle
Daniel Kulle
50 Ratings

1,064 Employee Reviews

Sort: PopularRatingDate

Pros
  • Can help support other H&M stores (in 221 reviews)

  • Full-timers also get great benefits (in 206 reviews)

Cons
  • Work/life balance in retail is a challenge (in 110 reviews)

  • If you want to work in H&M you need a really fast pace, sometimes there is some lack of communication from the management team (in 175 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (28)

    "A great place for growth and a supportive team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Miami, FL
    Current Employee - Part-time Sales Advisor in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    H&M offers great compensation for its employees, both part-time and full-time. They offer competitive pay and flexible hours, insurance, reasonable PTO and an excellent 401K plan. The organization advertises and completely delivers that they are a flat-level company, as I have found it simple and comfortable speaking to management and coworkers with the same candor and respect (and receiving that treatment in return). The company is a great place to work for if your desire is fair treatment and extensive opportunity for growth.

    Cons

    The 401K plan, while excellent, requires 1000 hours of work before eligibility, so it isn't a benefit one can enjoy until after at least 6 months. Obviously, like any other retail organization, there are periods in which time off is hard to come by as all employees are needed; so if vacation or sick time during the holidays is your priority, you will find some conflict.

    Advice to Management

    I cannot stress enough that communication between management is essential, as the only problems I have had working at H&M have resulted from lack of consensus between managers.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Lansing, MI
    Current Employee - Department Manager in Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 8 years)

    Pros

    The benefits are amazing. They care for their employees

    Cons

    District members put a lot of pressure on store managers.

  3. "PT Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Vancouver, WA
    Current Employee - Part Time Sales Associate in Vancouver, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M part-time (Less than a year)

    Pros

    Staff discount is great. The coworkers are really relaxed and friendly. Management is really upbeat and try to make working at the store fun. It is fast-paced most of the time so time just goes by. Yearly raises are decent and the company has a good work life balance in place.

    Cons

    Can be stressful at times.
    Sometimes there's not enough coverage for certain periods of high traffic.
    Management is really unclear on how to move up in the company.

    Advice to Management

    Let the employees know about more career opportunities or ways to advance their careers in the company.


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Jeffersonville, OH
    Current Employee - Sales Advisor in Jeffersonville, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    Pay, benefits, vacation, the company is to work for. You have chances to earn bonuses also. They promote from within a lot too.

    Cons

    Retail hours so they go from 9-40 hours a week but there’s also chances to pick up more shifts and more hours.


  5. "pros and cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Time Sales Associate in Miami, FL
    Former Employee - Full Time Sales Associate in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&M full-time (Less than a year)

    Pros

    The benefits.
    You get good benefits by working wih the company.

    Cons

    Work and life balance. it can be hard depedending on the location

    Advice to Management

    Equal growth for every body. Dont go over the values, be the values.


  6. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor - Full Time in Columbia, MO
    Former Employee - Sales Advisor - Full Time in Columbia, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at H&M full-time (More than a year)

    Pros

    Amazing benefits for full time workers, good pay for being retail! Easy work for the most part and chill environment

    Cons

    General retail annoyances with customers, no set schedule due, etc.


  7. "Great !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Little Rock, AR
    Current Employee - Sales Associate in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M part-time (Less than a year)

    Pros

    Great environment! Great customer service! Great managers !

    Cons

    There are no downfalls

    Advice to Management

    Keep doing a great job

  8. "Best retail job you’ll find"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Paramus, NJ
    Former Employee - Sales Associate in Paramus, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&M part-time (More than a year)

    Pros

    Stable work schedule, competitive pay, organized work structure, great employee discount + benefits. Without a doubt the best retail job I’ll ever have.

    Cons

    Shifts can get very long and tiring, depending on location and management the shifts could be very easy or incredibly painful. The stores can be a bit chaotic and the workload can be overwhelming but with good management and team members everything should be okay.


  9. "Think Again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in New York, NY
    Current Employee - Sales Advisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at H&M part-time (Less than a year)

    Pros

    25% off discount includes sale items you can also use i co on top of that 15%. Annual allowance to buy clothes from the store. Can use the discount at all other companies owned by H&M.

    Cons

    Headache, drama , annoying customers, un fair HR team, revolving door due to strict time and attendance. You can only wear all black no logos and blue jeans. One day during the week you can express yourself freely. H&M system is outdated and behind customers always ask for a stock check and we, unfortunately, can not assist the customers to the best of our abilities with in store shopping.

    Advice to Management

    Fix your time and attendance, quit having a revolving door of employees.


  10. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Youngstown, OH
    Current Employee - Sales Advisor in Youngstown, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    Family like environment
    training once hired
    promotion from within
    great pay for retail
    fast fashion

    Cons

    Management chooses favorites at times
    moving up may be difficult if you don't know who to speak to


Showing 1,885 of 3,388 reviews
Reset Filters