H&M Reviews | Glassdoor

H&M Reviews

Updated July 19, 2018
1,104 reviews

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3.5
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H&M CEO Daniel Kulle
Daniel Kulle
72 Ratings

1,104 Employee Reviews

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Pros
  • "Can help support other H&M stores" (in 220 reviews)

  • "Amazing benefits, work life balance" (in 74 reviews)

Cons
  • "Work life balance isn't always ideal but I feel compensated for that" (in 121 reviews)

  • "If you want to work in H&M you need a really fast pace, sometimes there is some lack of communication from the management team" (in 177 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (42)

    "A great place for growth and a supportive team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Miami, FL
    Current Employee - Part-time Sales Advisor in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    H&M offers great compensation for its employees, both part-time and full-time. They offer competitive pay and flexible hours, insurance, reasonable PTO and an excellent 401K plan. The organization advertises and completely delivers that they are a flat-level company, as I have found it simple and comfortable speaking to management and coworkers with the same candor and respect (and receiving that treatment in return). The company is a great place to work for if your desire is fair treatment and extensive opportunity for growth.

    Cons

    The 401K plan, while excellent, requires 1000 hours of work before eligibility, so it isn't a benefit one can enjoy until after at least 6 months. Obviously, like any other retail organization, there are periods in which time off is hard to come by as all employees are needed; so if vacation or sick time during the holidays is your priority, you will find some conflict.

    Advice to Management

    I cannot stress enough that communication between management is essential, as the only problems I have had working at H&M have resulted from lack of consensus between managers.


  2. "Department manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Philadelphia, PA
    Current Employee - Department Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 3 years)

    Pros

    Vacation accumulation is amazing
    401k benefits amazing
    Salary amazing

    Cons

    Retail in general can be tough

  3. "Fast paced environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in Schaumburg, IL
    Current Employee - Visual Merchandiser in Schaumburg, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at H&M (More than 5 years)

    Pros

    4 weeks vacation birthday payed day off

    Cons

    Management not doing job duties

    Advice to Management

    Stores need more hours to run the business


  4. "Great company for those without college degrees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Recommends

    I have been working at H&M (More than a year)

    Pros

    Great team environment
    Lots of vacation/wellness hours

    Cons

    Promotions can take years for some but come much more quickly for others. Seems to be more about right timing/situations rather than who is more deserving.


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Chicago, IL
    Former Employee - Manager in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&M full-time (More than 3 years)

    Pros

    -Good coworkers
    -Competitive Pay
    -Great manager training

    Cons

    -Difficult schedule, particularly during holiday season

    Advice to Management

    Keep it up!


  6. "......."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in New York, NY
    Current Employee - Visual Merchandiser in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 8 years)

    Pros

    Benefits, friendly staff, opportunities to travel

    Cons

    Development is made to difficult more of a popularity contest then a talent and job knowledge


  7. "Work load is heavy, promotions are few, favoritism is rampant."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Departmant Manager in Buffalo, NY
    Current Employee - Departmant Manager in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at H&M (More than 8 years)

    Pros

    They offer 5 weeks paid vacation

    Cons

    Work load is heavy, promotions are few, favoritism is rampant

    Advice to Management

    Upper management needs to see value in their employees. One of the “ Values” is “We believe in People” But, they are quick to take chances on outside hires and require internals to jump thru hoops.

  8. "Company falling Quickly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Burlington, NJ
    Former Employee - Department Manager in Burlington, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at H&M full-time (More than 3 years)

    Pros

    Benefits are best I have seen

    Cons

    Company is losing money fast with inventory issues and are making questionable decisions without caring about the staff.

    Advice to Management

    Decision making is highly questionable with the wrong people as Managers.


  9. "Times Square Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in New York, NY
    Current Employee - Sales Advisor in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at H&M part-time (Less than a year)

    Pros

    Great co-workers. There’s always help when needed. Teamwork and the diversity of culture amongst the store.

    Cons

    Being on your feet for the whole shift. Low coverage of staff because people constantly call out.


  10. "It felt like high school all over again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Downey, CA
    Former Employee - Sales Advisor in Downey, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at H&M part-time (More than a year)

    Pros

    * Lenient dress code
    * up to 40% + discounts and special sales promotions for employees
    * Lenient attendance policy

    Cons

    * Getting time off is a pain in the butt and is rarely approved
    * Favoritism
    * Holiday retail experiences in general
    * Immature sales team
    * Gossip, Gossip and more Gossip

    Advice to Management

    Stay consistent/updated with each other on changing policies and procedures


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