H&M Reviews | Glassdoor

H&M Reviews

Updated September 20, 2017
1,509 reviews

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Current Employees

3.7
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H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
666 Ratings

1,509 Employee Reviews

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Pros
  • H&M has really good benefits for full-time retail employees (in 199 reviews)

  • Great benefits and super nice culture (in 181 reviews)

Cons
  • There is not a work life balance (in 90 reviews)

  • I wish I could work in H&M for ever (in 154 reviews)

More Pros and Cons

  1. "It's an amazing environment with great resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Tempe, AZ
    Current Employee - Department Manager in Tempe, AZ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 3 years)

    Pros

    Great benefits
    Help with growth
    Able to be myself
    H&M has great values to live by and are aware of what their employees need

    Cons

    No follow up
    No communication
    H&M needs better communication and be able to delegate priorities to staff. I have reached out to higher management about situations at work but have yet to be resolved.

    Advice to Management

    I would like to see more follow up and more consistent communication


  2. "GOOD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M part-time (More than a year)

    Pros

    the PAY, BENEFITS , and VACTION,

    Cons

    some stores have terrlble managers

    Advice to Management

    neh

  3. "Department manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M (More than 3 years)

    Pros

    Great pay great benefits vacation sick time . Growth opportunities. Training programs

    Cons

    It's retail so no weekends off unless you request off and high volume stores can be overwhelming

    Advice to Management

    Being set realistic expectations


  4. "A great place for growth and a supportive team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Miami, FL
    Current Employee - Part-time Sales Advisor in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    H&M offers great compensation for its employees, both part-time and full-time. They offer competitive pay and flexible hours, insurance, reasonable PTO and an excellent 401K plan. The organization advertises and completely delivers that they are a flat-level company, as I have found it simple and comfortable speaking to management and coworkers with the same candor and respect (and receiving that treatment in return). The company is a great place to work for if your desire is fair treatment and extensive opportunity for growth.

    Cons

    The 401K plan, while excellent, requires 1000 hours of work before eligibility, so it isn't a benefit one can enjoy until after at least 6 months. Obviously, like any other retail organization, there are periods in which time off is hard to come by as all employees are needed; so if vacation or sick time during the holidays is your priority, you will find some conflict.

    Advice to Management

    I cannot stress enough that communication between management is essential, as the only problems I have had working at H&M have resulted from lack of consensus between managers.


  5. "Dept manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M full-time (Less than a year)

    Pros

    Great pay, Medical, fun job, hard work

    Cons

    Training isn't at home store, hard work, no over time allowed

    Advice to Management

    better training.


  6. "H&M"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M part-time

    Pros

    Flexible, Pay, Hours, People, Global

    Cons

    Fast-Paced, Stressful, Customers, Location, Clothing


  7. "Part Time Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    Discount ( 25% plus ICO ( 15% ) )
    Managers are always ready to promote people

    Cons

    Some coworkers do not act their ages
    Too much shipment , with no space in the store
    malfunctioning registers

  8. "Would recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M full-time

    Pros

    Pay, Benefits, Hours, Experience, Opportunities

    Cons

    Unrealistic expectations, Upper management, Communication

    Advice to Management

    Listen to your employees when they have grievances.


  9. "Part-Time Student Employee"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M part-time

    Pros

    Discount, paid time off, fast-paced

    Cons

    Long hours sometimes, a lot of turn over


  10. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Philadelphia, PA
    Current Employee - Sales Advisor in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at H&M part-time (More than 8 years)

    Pros

    Travel free free company gifts every 5,10,15 years of service holiday gifts 25% discount also + 15% with ICO

    Cons

    Managers need to take management classes

    Advice to Management

    Stop being brown nosers and treat people equal and we will run a better company


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