H&M Reviews | Glassdoor

H&M Reviews

Updated December 14, 2017
187 reviews

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5.0
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Daniel Kulle
7 Ratings

187 Employee Reviews

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Pros
  • H&M has really good benefits for full-time retail employees (in 209 reviews)

  • Great pay great benefits vacation sick time (in 192 reviews)

Cons
  • There is not a work life balance (in 100 reviews)

  • I wish I could work in H&M for ever (in 163 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (14)

    "A great place for growth and a supportive team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Miami, FL
    Current Employee - Part-time Sales Advisor in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    H&M offers great compensation for its employees, both part-time and full-time. They offer competitive pay and flexible hours, insurance, reasonable PTO and an excellent 401K plan. The organization advertises and completely delivers that they are a flat-level company, as I have found it simple and comfortable speaking to management and coworkers with the same candor and respect (and receiving that treatment in return). The company is a great place to work for if your desire is fair treatment and extensive opportunity for growth.

    Cons

    The 401K plan, while excellent, requires 1000 hours of work before eligibility, so it isn't a benefit one can enjoy until after at least 6 months. Obviously, like any other retail organization, there are periods in which time off is hard to come by as all employees are needed; so if vacation or sick time during the holidays is your priority, you will find some conflict.

    Advice to Management

    I cannot stress enough that communication between management is essential, as the only problems I have had working at H&M have resulted from lack of consensus between managers.


  2. "Positive environment to learn and grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in New York, NY
    Current Employee - Store Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 5 years)

    Pros

    My favorite part about my job is that I am encouraged to think like a business owner which empowers myself and my team to work hard.

    Cons

    The hardest part is would be the always changing plans. We work so hard to plan our business effectively and it never fails we have to change our plans and our schedules always last minute. Which isn't easy with a large team.

    Advice to Management

    Believe in our choices.

  3. Helpful (1)

    "I STILL love H&M"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Trumbull, CT
    Former Employee - Sales Advisor in Trumbull, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time (More than 3 years)

    Pros

    Great place to work
    Travel opportunities @ company expense
    Discount
    Health insurance
    Company growth

    Cons

    Short breaks
    Long shifts
    Hectic at times


  4. "Growth and opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flagship Store Managwe in Los Angeles, CA
    Current Employee - Flagship Store Managwe in Los Angeles, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at H&M full-time (More than 8 years)

    Pros

    Health Benefits, 401k, stock, compensation, growth and opportunity. Culture based company with core set values. Business ownership and accountability lots of travel

    Cons

    Although it may be a great place to work for anyone other than a leadership members or management member. They can definitely do better and being consistent in their message and being transparent and realistic


  5. Helpful (2)

    "Department Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Atlanta, GA
    Former Employee - Department Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time (More than 3 years)

    Pros

    Great benefits, fun environment, company takes care of employees

    Cons

    To move up you have to play their games and be buddies with the district team


  6. "Visual Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser/Stylist in Philadelphia, PA
    Current Employee - Visual Merchandiser/Stylist in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 3 years)

    Pros

    Direct impact of visual work to sales numbers. I get to set depts in exciting and inviting ways to appeal to the customers eyes!

    Cons

    Work to life balance can be compromised


  7. "Best in Retail Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 10 years)

    Pros

    Growth opportunities
    Benefits - including great vacation accrual
    Profitable company still growing
    Locations across the country
    Potential to travel

    Cons

    Retail hours if this doesn't work for your needs

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Kansas City, KS
    Current Employee - Supervisor in Kansas City, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M full-time (Less than a year)

    Pros

    Pay, benefits, work life balance, environmentally progressive, socially responsible,

    Cons

    There may be some growing pains

    Advice to Management

    Newer more streamlined systems should be put in place for reporting and analytics of the business.


  9. "Can't spell "Home" without "H&M""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in New York, NY
    Current Employee - Department Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 3 years)

    Pros

    Vacation, wellness, benefits, equal employment, workshops that benefit you for your entire career, you are encouraged to be you, family feeling company wide, the list is endless.

    Cons

    1:1 ratio of hours versus sales
    Fast reaction to shop information.
    Always staying inspirational when in your four walls.
    Online market owning the industry.

    Advice to Management

    We aspire to inspire.


  10. "Very flexible place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Missoula, MT
    Current Employee - Part-time Sales Advisor in Missoula, MT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M part-time (Less than a year)

    Pros

    Benefits, people, flexibility, communication and transparency are all great reasons to work at H&M. Also they offer great staff discounts

    Cons

    I don’t think there are very man cons to working at H&M, it doesn’t pay amazingly well-but they do promote people.


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