H&M Reviews | Glassdoor

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H&M Reviews

Updated January 18, 2018
1,006 reviews

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3.7
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
H&M CEO Daniel Kulle
Daniel Kulle
28 Ratings

1,006 Employee Reviews

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Pros
  • Above all - In general H&M is a nice company (in 212 reviews)

  • Great pay great benefits vacation sick time (in 193 reviews)

Cons
  • Really High Workload - Work Life Balance can be tricky but no different to any other retailer (in 107 reviews)

  • If you want to work in H&M you need a really fast pace, sometimes there is some lack of communication from the management team (in 169 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (20)

    "A great place for growth and a supportive team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Miami, FL
    Current Employee - Part-time Sales Advisor in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    H&M offers great compensation for its employees, both part-time and full-time. They offer competitive pay and flexible hours, insurance, reasonable PTO and an excellent 401K plan. The organization advertises and completely delivers that they are a flat-level company, as I have found it simple and comfortable speaking to management and coworkers with the same candor and respect (and receiving that treatment in return). The company is a great place to work for if your desire is fair treatment and extensive opportunity for growth.

    Cons

    The 401K plan, while excellent, requires 1000 hours of work before eligibility, so it isn't a benefit one can enjoy until after at least 6 months. Obviously, like any other retail organization, there are periods in which time off is hard to come by as all employees are needed; so if vacation or sick time during the holidays is your priority, you will find some conflict.

    Advice to Management

    I cannot stress enough that communication between management is essential, as the only problems I have had working at H&M have resulted from lack of consensus between managers.


  2. "Awesome company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Montclair, CA
    Current Employee - Part-time Sales Advisor in Montclair, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M part-time (More than 3 years)

    Pros

    Family-type work environment and very team oriented. Management is very interested in your professional growth. Flexible hours for part-timers. Competitive pay rate plus bonuses based on sales. Excellent company values that most, if not all, the staff members consistently portray.

    Cons

    Very fast pace most of the time. Only a con if you do not prefer a fast paced work environment.

  3. "Sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Hyattsville, MD
    Former Employee - Sales Advisor in Hyattsville, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&M (More than a year)

    Pros

    Good pay, good for students .

    Cons

    Highly demanding , noisy customer


  4. "Visual merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in New York, NY
    Former Employee - Visual Merchandiser in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at H&M full-time (More than a year)

    Pros

    Great company. Awsome benefits.

    Cons

    Professional growth takes too long.

    Advice to Management

    Have faith in new employees, everybody can grow regardless of the time working for the company.


  5. "i would love to work at hm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in New York, NY
    Current Employee - SERVICE ADVISOR in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M part-time (More than a year)

    Pros

    nice clothes and nice deals

    Cons

    i dont know don't think have any

    Advice to Management

    ya all fly


  6. "Positive environment to learn and grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in New York, NY
    Current Employee - Store Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 5 years)

    Pros

    My favorite part about my job is that I am encouraged to think like a business owner which empowers myself and my team to work hard.

    Cons

    The hardest part is would be the always changing plans. We work so hard to plan our business effectively and it never fails we have to change our plans and our schedules always last minute. Which isn't easy with a large team.

    Advice to Management

    Believe in our choices.


  7. "Growth and opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flagship Store Managwe in Los Angeles, CA
    Current Employee - Flagship Store Managwe in Los Angeles, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at H&M full-time (More than 8 years)

    Pros

    Health Benefits, 401k, stock, compensation, growth and opportunity. Culture based company with core set values. Business ownership and accountability lots of travel

    Cons

    Although it may be a great place to work for anyone other than a leadership members or management member. They can definitely do better and being consistent in their message and being transparent and realistic

  8. Helpful (1)

    "I STILL love H&M"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Trumbull, CT
    Former Employee - Sales Advisor in Trumbull, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time (More than 3 years)

    Pros

    Great place to work
    Travel opportunities @ company expense
    Discount
    Health insurance
    Company growth

    Cons

    Short breaks
    Long shifts
    Hectic at times


  9. "Visual Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser/Stylist in Philadelphia, PA
    Current Employee - Visual Merchandiser/Stylist in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H&M full-time (More than 3 years)

    Pros

    Direct impact of visual work to sales numbers. I get to set depts in exciting and inviting ways to appeal to the customers eyes!

    Cons

    Work to life balance can be compromised


  10. Helpful (2)

    "Department Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Atlanta, GA
    Former Employee - Department Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time (More than 3 years)

    Pros

    Great benefits, fun environment, company takes care of employees

    Cons

    To move up you have to play their games and be buddies with the district team


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