H&M Reviews | Glassdoor

H&M Reviews

Updated October 15, 2017
89 reviews

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Daniel Kulle
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89 Employee Reviews

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Pros
  • H&M has really good benefits for full-time retail employees (in 203 reviews)

  • Great pay great benefits vacation sick time (in 185 reviews)

Cons
  • There is not a work life balance (in 94 reviews)

  • I wish I could work in H&M for ever (in 160 reviews)

More Pros and Cons

  1. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at H&M part-time

    Pros

    Good company values, paid time off (even PT)

    Cons

    Favoritism, lack of development, management is poor

    Advice to Management

    Do better


  2. "I was fired before I even started working."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor
    Former Employee - Sales Advisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at H&M part-time (Less than a year)

    Pros

    I have no pros to add because all pros I did not get to experience. The furthest that I have gotten with this company is orientation.

    Cons

    I was fired at orientation for something that I did not say. I was not able to speak to my employer at the time that this was happening, and the person that I spoke to wouldn't answer many of my questions and kicked me out of her office telling me that she had to get back to work.

    Advice to Management

    Instead of trusting every word that a manager says, speak to the employee as well.

  3. "Department Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time (More than 3 years)

    Pros

    Global leader in fashion at a low price, fast paced environment, benefits and an average discount

    Cons

    The fast pace can sometimes be hard to keep up with since there may not be enough staffing for the volume of sales and projects to do.

    Advice to Management

    Treat employees fairly and be consistent. Help the team grow by training daily and coach in the moment.


  4. Helpful (1)

    "RUN!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Washington, DC
    Current Employee - Sales Advisor in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at H&M full-time (More than 3 years)

    Pros

    My colleagues help hold me down! Without a good team I would've quit!

    Cons

    This place is not a great place to work. To much product in my home store and the stores that I've supported. They (the district, regional, and country teams) make store managers cut hours to the bare bones because overall we're not performing well as a company with sales. So minimal, floor coverage, to much product, and no hours to train new hires properly equals poorly maintained stores and stressed out employees. Also we continue to open stores! Stop!!! The stores that are open can't handle the unrealistic expectations! Where is the support? They demand that we live the H&M values but they do NOT! I used to love what I do.... But not so much anymore.

    Advice to Management

    Live the h&m values before you criticize, critique and shame store teams on unrealistic expectations. Also cut back on the amount of product in your stores. We are not being set up for success! This is comparable to slave labor.


  5. "Store Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M full-time

    Pros

    Overall pay and benefits are good.

    Cons

    Values preached are not followed


  6. "Didn't like working there at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at H&M part-time

    Pros

    Being around clothes and making everything look nice was fun

    Cons

    The staff I worked with were terrible. It was like being in high school. They smiled in your face and talked behind your back. Wanted to be involved in your personal life too much.

    Advice to Management

    Stop trying to get involved in your employees personal and actually work.


  7. "Senior management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at H&M full-time (More than 5 years)

    Pros

    Solid benefits and some really decent people work here with a true desire to do there best they are stopped by ego driven executives

    Cons

    Senior management president sales manage HR treat people like numbers. It's gone from being a good place to work low staff turnover to a high staff turnover low morale uncaring environment. They don't walk the talk

    Advice to Management

    It's been six years with the same president and no results no profits time to change the problem

  8. Helpful (2)

    "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Boston, MA
    Current Employee - Supervisor in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at H&M full-time (More than a year)

    Pros

    The only good thing I've come a cross in H&M is the pay. If all you need is money H&M definitely pays above normal rate. They also have great benefits, though if its worth the actual pain of the job is up to you.

    Cons

    Complete and total lack of communication. Not just with in the store, but across the district and company. There is little to no over sight and problems aren't addressed. Everyone is too worried about looking good to accept and evaluate the things that simply don't work.

    Advice to Management

    Stop worrying about impressing your bosses and start actually managing your business.


  9. Helpful (1)

    "when a company sells a culture based on values, upper managerment should adhere to and showcase those values."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Poughkeepsie, NY
    Former Employee - Store Manager in Poughkeepsie, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at H&M full-time (Less than a year)

    Pros

    great salary, vacation time, Benefits

    Cons

    upper management, work life balance, inconsistent expectations from DT

    Advice to Management

    in my career I've worked with many district and area teams, never one so unprofessional as the one in upstate market. There is never support when needed, and the way in which feedback is given is almost insulting. Feedback is supposed to be helpful, whether positive or constructive, not degrading. In meeting amongst my fellow peers, i've witnessed favoritism and sarcastic backlash.


  10. Helpful (1)

    "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Sarasota, FL
    Former Employee - Sales Advisor in Sarasota, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at H&M full-time (More than 3 years)

    Pros

    Great benefits (only reason I'm still with the company)

    Cons

    If you want to grow with the company [which they promote so much] it's next to impossible. Don't let anyone convince you otherwise. Other issues include; extreme unprofessionalism, false promises of raises/promotions, etc.

    Advice to Management

    Stick by your policy of claiming to be "place of possible"


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