H&M Reviews | Glassdoor

H&M Reviews

Updated May 24, 2017
2,481 reviews

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Full-time Part-time

2,481 Employee Reviews

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Pros
  • H&M has really good benefits for full-time retail employees (in 185 reviews)

  • Great benefits and great work environment (in 159 reviews)

Cons
  • Slightly lacking of work-life balance (in 87 reviews)

  • chez h&m directement car les interimaires sont mieux pay (in 145 reviews)

More Pros and Cons

  1. Helpful (1)

    "Very positive, great sense of community and values each individual."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Sales Advisor in Buford, GA
    Current Employee - Full Time Sales Advisor in Buford, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M full-time (More than a year)

    Pros

    Room to grow, freedom to be ones self, sense of community with the people you work with, great benefits even as a part time advisor.

    Cons

    Retail can be rough no matter what the company is. It is a fast paced environment and not everyone can keep up.


  2. "Great Company not so Great leaders"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Atlanta, GA
    Former Employee - Supervisor in Atlanta, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at H&M full-time (More than 8 years)

    Pros

    Great Company, Great Values, Great Benefits

    Cons

    Favoritism, some of thing hiring process should be restablished

    Advice to Management

    Use the leader in the building properly


  3. "Un-Equal Treatment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Washington, DC
    Current Employee - Department Supervisor in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H&M (Less than a year)

    Pros

    Great associates, decent discount, higher pay than competitors

    Cons

    Poor hours, awful management, bullied by superiors, un-equal pay for positions, lots of turnover, not accommodating to disabilities


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  5. "Great stuff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Richmond, VA
    Former Employee - Visual Merchandiser in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time (More than a year)

    Pros

    Cool environment, great management, flexible hours, decent pay

    Cons

    the customers are animals
    brutal

    Advice to Management

    keep your people happy


  6. Helpful (1)

    "Loved H&M!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Willow Grove, PA
    Former Employee - Sales Advisor in Willow Grove, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay, amazing hours, they consider your other commitments and schedule you accordingly, everyone is generally helpful.

    Cons

    Not too many cons.. I had one bad experience . I was accused of dancing around the fitting rooms while we had help from another store and was rold the behavior was embarassing to management. Management felt that I was enjoying myself too much and that it wasn't fair for the guest to see me dancing while they were working hard.. I just deal with pressure differently , if I keep a smile on my face and balance myself with positive energy I can work more effectively.. & I was happy I loved working there but I did feel that I was scolded just for simply enjoying my job and not letting the stress of a crowded store get to me. I was not at all dancing I did feel the beat of a song smiled did a little clap but I never stopped working that fitting room! And it was PACKED with stock. . But... perspective...

    Advice to Management

    Continue to do everything you're doing. I left for personal issues I was having if I was ever offered another position here I would take it GLADLY! I loved everyone here, especially Ralph. This is an amazing team if you stay 100% professional and stick up for your self! Loved the experience


  7. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in Houston, TX
    Current Employee - Designer in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H&M full-time (More than a year)

    Pros

    Flexible hours, friendly employers, relatively stress-free environment

    Cons

    No bonuses for late hours, no opportunities for upward mobility


  8. "Great in the begining of the job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Per Diem Administrative in Kearny, NJ
    Former Employee - Per Diem Administrative in Kearny, NJ

    I worked at H&M full-time (More than 10 years)

    Pros

    Co-workers were like family

    Cons

    No raises every year.


  9. Helpful (1)

    "Zero Work Life Balance & Flexibility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager- US Support Office in New York, NY
    Current Employee - Human Resources Manager- US Support Office in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at H&M full-time

    Pros

    Great PTO
    Opportunity for Growth & Lateral Movement
    Laid Back Work Environment
    Great Colleagues

    Cons

    No Work-Life Balance- expectation is to start early, work late, and travel a lot. Very difficult to start a family and stay here.

    Zero Flexibility with Work Environment- no option to telecommute, even part time. Zero flexibility here even for internet-based job descriptions.

    Salary Not Competitive- lowest level of salary in the industry. This is across all corporate office functions, not just HR

    Advice to Management

    Get with the times! You will never be a Great Place To Work if you don't adapt to employee needs. Your free branded water bottles totes, office snack breaks (Fika), and ridiculous excuse for a Summer Friday program are not the difference that will make the difference. If you want to be an employer of choice- take some real action based on the GPTW Surveys. Increase compensation to at least match industry averages, open up the opportunity for telecommuting like the rest of the industry, and put policies in place that foster a work-life balance.


  10. "Great employees, terrible leaders"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Office in New York, NY
    Former Employee - Support Office in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at H&M full-time (More than 3 years)

    Pros

    Good Values (though not many actually live by them)
    Competitive benefits
    Fair wage
    Growing company
    Store level experience seems to be positive (versus in the support office)

    Cons

    Poor leadership
    The left hand does not talk to the right - no one knows what they or anyone else is doing
    No work-life balance
    Unfair expectations
    Very high turn over

    Advice to Management

    Stop promoting people purely because they're tenured. There's too many people in the support office that are totally unqualified in their roles. Get rid of 90% of leadership and hire actual leaders in the field. Hire to the Values!


  11. "Ive worked in this company for 8 years and I can say that I would recommend it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Controller in New York, NY
    Former Employee - Area Controller in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time (More than 8 years)

    Pros

    Carrier opportunities, benefits, people. There are plenty of examples in the company when people start from part time sales assistant and in some years they a taking top management position.

    Cons

    Hard to start, you need to work hard and very fast in the store, some nights shifts and early mornings, we stared at 7 am


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