H&M Reviews in San Francisco, CA | Glassdoor

H&M San Francisco Reviews

Updated May 25, 2017
29 reviews

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San Francisco, CA Area

3.6
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H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
12 Ratings

29 Employee Reviews

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Pros
  • H&M has really good benefits for full-time retail employees (in 190 reviews)

  • Great benefits and great work environment (in 166 reviews)

Cons
  • Slightly lacking of work-life balance (in 88 reviews)

  • chez h&m directement car les interimaires sont mieux pay (in 149 reviews)

More Pros and Cons

  1. "Just another retail job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&M part-time (More than a year)

    Pros

    All in all, the staff was very friendly, including upper management. They're there if you ever need anything answered or when you just need help. There's implied unity of the team there, and it can happen. Discounts are great too, since they can stack with normal store discounts.

    Cons

    Sadly, there aren't enough people working at once. It's always understaffed and stressful. You have to run around in each department sometimes trying to keep up with the wave of customers.


  2. Helpful (3)

    "Department Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in San Francisco, CA
    Current Employee - Department Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M full-time (More than a year)

    Pros

    Excellent benefits
    Amazing 8 week full expenses paid training
    Employee discount & coupon is a plus!!! 50% off 3 items every other month
    H&M policies are built to protect and be fair to all employees
    Competitive Starting Salary
    Hands on Communication with corporate
    Travel to help new stores across the world is a amazing experience
    -work/life balance i give two thumbs up!

    Cons

    -Alot of stores i worked in bay area has no structure.
    -Bad work habits built
    - no one is held accountable
    -alot of gossip!
    -alot of theft

    Advice to Management

    -Communication!
    -All management needs to be on one page. Holding standards and follow policy
    - Avoid unprofessional relationships with staff


  3. Helpful (2)

    "Management Role...good for beginners not for the experienced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in San Francisco, CA
    Former Employee - Department Supervisor in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at H&M full-time (Less than a year)

    Pros

    -great health/dental/vision benefits
    -good vacation accrual
    -good company for those who are just beginning their career in retail, they will provide you will tactical skills
    -clear routines and processes for the organization

    Cons

    where do I start???
    -the company has 7 values they live by but no one really practices it truly, it's really just a bunch of BS
    -huge workload, high expectations and no positive feedback given just constructive
    -district team consisting of a sales manager, controller, visual, facilities, security, and HR do absolutely nothing! they visit, call out all the things being done incorrectly and most of all aren't even friendly or inspirational. JUST COMPLETELY LAZY! too many cooks in the kitchen doing nothing. need I say more?
    -store managers are put into the role without having the basic leadership competentcies. they will teach you all the tactical skills but have very little skills on the interpersonal. development is more than teaching the technical part of your job, it also requires interpersonal skills to deal with people.
    -compensation is below average but you are told it's above other retailers. do the research, you will find it's not the case
    -promotions are based on a popularity contest and favoritism not on the true skillset of performing your job description
    -if you want to move into management, if you are liked, perform at your job and say yes to everything, you will move up quickly. if you are seen as someone who speaks their mind and gives push back respectfully and disagrees with the norm, then say goodbye to your career growth as these attributes will slow ur career down at this company
    -the company focuses way too much on efficiency but has ultimately lost at effectiveness at being a leader
    -there is a difference between being a leader and a manager. h&m can create managers not leaders
    -managers are never on the same page due to a lack of common goals. everyone has their own agenda

    Advice to Management

    -invest more in developing core leadership competencies with managers
    -be more competitive with your salary compensation


  4. "Amazing company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in San Francisco, CA
    Current Employee - Department Supervisor in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M full-time (More than a year)

    Pros

    Well functioning machine that operates smoothly

    Cons

    Your experience and what you put in will dictate how you will fare.

    Advice to Management

    Keep it up!


  5. "Department Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in San Francisco, CA
    Former Employee - Department Manager in San Francisco, CA
    Recommends
    Positive Outlook

    I worked at H&M full-time (More than 5 years)

    Pros

    Good values, good benefits, good training and pay for retail.

    Cons

    Culture varied considerably by store location. Abusive/ineffective managers were tolerated too often.


  6. "It's okay as a first part time job but not a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in San Francisco, CA
    Former Employee - Operations in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at H&M full-time (More than 3 years)

    Pros

    low demand scheduling if you're a student. there are some mandatory days like weekends but you can set your weekdays for your classes
    health care is great

    Cons

    business practices and management is horrid
    corporate hardly cares about the actual stores
    favouritism is real

    Advice to Management

    You need to listen to your workers. They're the face of the company and the actual people who handle the customers who bring in revenue.


  7. "H&M so far"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Newark, CA
    Current Employee - Sales Associate in Newark, CA
    Recommends
    Positive Outlook

    I have been working at H&M part-time (Less than a year)

    Pros

    Great work environment. Can work your way up. Awesome coworkers

    Cons

    Not many cons that I can think of


  8. "H&M Part-Time Sales Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in San Mateo, CA
    Current Employee - Part-time Sales Advisor in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&M part-time (Less than a year)

    Pros

    -Great pay
    -401k and other benefits
    -I get along with all the employees
    -Flexible with schedules

    Cons

    -Management can sometimes pick favorites.
    -Retail always has the worse customers sometimes.


  9. Helpful (2)

    "Good so far"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in San Francisco, CA
    Current Employee - Part-time Sales Advisor in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&M (Less than a year)

    Pros

    Flexible hours and pretty good benefits. The managers really care about the staff.

    Cons

    There is a lot of work to be done.


  10. "Fun job but retail is retail..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Fairfield, CA
    Former Employee - Sales Associate in Fairfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M part-time (More than a year)

    Pros

    Extra bonus with good performance on the secret shopper results. Discounts on clothes. Incredible benefit opportunities.

    Cons

    Lots of workplace drama and politics. Hard work of retail... Especially during the holidays. Customers can be a pain as well.


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