H&M Reviews in San Jose, CA | Glassdoor

H&M San Jose Reviews

11 reviews

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San Jose, CA

4.0
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H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
4 Ratings

11 Employee Reviews

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Pros
  • H&M has really good benefits for full-time retail employees (in 193 reviews)

  • Great benefits and super nice culture (in 171 reviews)

Cons
  • Slightly lacking of work-life balance (in 87 reviews)

  • Mall traffic but nothing specific to h&m great place to work (in 152 reviews)

More Pros and Cons

  1. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in San Jose, CA
    Current Employee - Sales Advisor in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at H&M (More than a year)

    Pros

    Great coworkers, fun environment, fast paced, good discount, always something to do

    Cons

    Favoritism, don't get promoted if not a favorite, customers can be very hard to handle when they don't get what they want


  2. "Department manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - H&M Department Manager in San Jose, CA
    Current Employee - H&M Department Manager in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    H&m lives by the values

    Cons

    It can be a stressful environment if you can not handle stress I don't think this company would be the best fit

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Trainer in San Jose, CA
    Former Employee - Sales Associate/Trainer in San Jose, CA

    I worked at H&M full-time (More than a year)

    Pros

    Fun company to work with and the clothes is affordable and trendy

    Cons

    Retail can be overwhelming


  4. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in San Jose, CA
    Former Employee - Seasonal Sales Associate in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M part-time (Less than a year)

    Pros

    The hours were good, and so was the pay (higher than min. wage)

    Cons

    There weren't many too many downsides, other than having to hang clothes where they belong when theres no more space available ( needs stockroom)

    Advice to Management

    Store needs a stockroom


  5. "Loved it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in San Jose, CA
    Former Employee - Department Supervisor in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great discount, love the clothes, great money. H&M is one of the highest paid in retail. Sara associates start at 10 or higher

    Cons

    Lots of long nights, district walks were a pain.

    Advice to Management

    Don't take your crappy day out on us.


  6. Helpful (1)

    "My Coworkers made it better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Advisor in San Jose, CA
    Current Employee - Sales Advisor in San Jose, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at H&M part-time (More than 3 years)

    Pros

    the starting rate is above minimum wage and my co workers have become some of my best friends out of work.

    Cons

    schedule you when you cant, management don't acknowledge your work and they pick favorites on who to promote. management doesn't know how to schedule and we are always under staffed .


  7. "Great company, typical retail environment, really depends where you work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in San Jose, CA
    Former Employee - Department Supervisor in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time (More than 3 years)

    Pros

    H&M is a great company to work for if you're a sales advisor or a supervisor/manager. It's typical retail company in the the main work you do as sales (clean, fold clothes, work registers, fitting room, customer service, clean, clean, clean). As a Sales Advisor the pay is GREAT. Other retail companies pay minimum wage and don't give lots of hours, but H&M pays well and gives lots of hours.

    Cons

    Customers can be the rudest, filthiest, and obnoxious people I have ever met. It's "high end" fashion for low prices so you'll get the Nordstom's crowd who expect the best service and can be snobby and you'll get the ROSS, TJ MAXX crowd who tear the store apart. Depending which store you're at you'll get out at 10-1030pm on weekdays or 1030-11pm on weekends.

    Advice to Management

    District team needs to get it together. Lots of district management give lots of criticism, but never work in the stores or actually see the problems.

  8. "Visual merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in San Jose, CA
    Current Employee - Visual Merchandiser in San Jose, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at H&M full-time (More than 5 years)

    Pros

    Good pay/benefits. Fashion forward. Open minded.

    Cons

    Under staffed due to opening too many stores too close together.


  9. "Retail is retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in San Jose, CA
    Current Employee - Visual Merchandiser in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at H&M full-time (More than 5 years)

    Pros

    Decent pay for retail and promotions are common

    Cons

    With that, comes the chaos of clothing piles everywhere. Management needs to be attentive.

    Advice to Management

    Management should could keep an open mind of how tough their workers work.


  10. Helpful (1)

    "The people were nice, but there was no room for advancement."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Jose, CA
    Former Employee - Sales Associate in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at H&M part-time (Less than a year)

    Pros

    The people are great, the discounts are awesome, and there were always a lot of hours to work.

    Cons

    VERY strict on timeliness (my previous job had a grace period, didn't know this one didn't until it was too late).

    Advice to Management

    You guys gotta ease up and give EVERYone a chance to shine. Don't pick favorites.


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