Found 190 of over 16K reviews
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Excerpts from user reviews, not authored by Glassdoor
- "Also great benefits even for part timers like having your birthday off and getting paid for it." (in 732 reviews)
- "The people are great and the 25% off employee discount is also great along with good benefits." (in 600 reviews)
- "Team was great and motivating" (in 334 reviews)
- "good and friendly staff" (in 319 reviews)
- "Culture was good and inclusive" (in 196 reviews)
- "Management was poor and disorganised" (in 944 reviews)
- "Pay is low and uncompetitive for the role and experience when compared to the Swedish or Global market." (in 638 reviews)
- "Some managers are rude and bossy" (in 529 reviews)
- "Long hours and lots of responsibilities for just sales assistant" (in 404 reviews)
- "Low salary and hard to give customer service to Israelis" (in 343 reviews)
Ratings by Demographics
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Reviews about "h amp m"Return to all Reviews
- 3.0Aug 16, 2023Anonymous EmployeeCurrent Employee, more than 3 yearsNorwich, England
I’d give any other H&M a go because the job is okay and the day to day staff are great. Busy all the time.
Managers in this store don’t speak to you with respect and only want the best for themselves. They think they are better than everyone else. Only a couple who manage and do visual are ok.
- 2.0Sep 3, 2019Sales Advisor - Full TimeCurrent Employee, more than 1 year
The team that you get to work with can really make or break your time here. Have nothing but great things to say about my team. If you work hard and prove yourself to management the development/progression opportunities at H&M are great.
The ridiculous overtime that is expected from workers is to be frank, annoying and unfair. It can be quite a stressful job, especially dependent on what store you’re working in (Flag ship, Blue, Red etc).
- 2.0Dec 7, 2021Customer Service AssociateFormer Employee
Meeting cool customers and good discount of 25%
You will be worked to the bone. Management is unorganized and mostly young women with little to no management experience outside of H&M. Things get catty and it’s hard to ignore. The music is loud the lights r bright. While working, most shifts... coworkers would tell me they have a headache. I was handing out ibuprofen like candy. Your feet and lower back WILL hurt. You may be getting paid minimum while the person next to u is being paid a dollar over for the same work. Benefits r there but they’re hard to access and management doesn’t give out papers.
- 4.0Feb 17, 2021Sales AdvisorCurrent Employee, more than 5 years
-Great health insurance when full time -Peers are usually what make H&M a great place to work because the people you're working with are mostly kind people from my experience -Flexibility! -Holiday pay -Good staff discounts
-Company is getting cheaper and cheaper -Not as concerned for covid-19 -Cutting corners to lower their costs -They need to get more advanced with their technology -Employees suffer from completing tasks on time because of company provided things like, slow internet, computers, registers, and handheld devices -Customers can cause emotional drainage over time -Good luck if you do have a bad manager that isn't understanding of time frames, the pressure to sign people up, and getting things done on a tight is schedule would be hell when you have someone breathing down your neck -A bit cult like after being there for a while -Easy way to move up fast is by sucking up to management and making work a lifestyle
- 3.0Aug 14, 2020Sales AdvisorFormer Employee, more than 1 year
My coworkers are what truly made this place fun ... also learning how to merchandise clothes to H&M standards was fun at times. If you work for a well run store it’s a great place to work.
My location was poorly managed ... it was well known in our district and nothin was ever done until they noticed the turn over rate ... we were loosing managers left and right ... store manager never appreciated work .. the stock room was the worst I’ve ever seen
- 5.0Apr 6, 2022Software EngineerCurrent Employee, more than 5 yearsStockholm, Stockholm
H&M has a great working environment and one can grow his/her career in different direction.
Haven't found any cons so far.
- 4.0Aug 20, 2021Sales AdvisorFormer Employee, less than 1 yearHuntington Beach, CA
A good retail store experience to work at and pleasant view by the beach. Overall okay experience for retail job.
Parking at the H&M is impossible and you have to park far or pay for mall parking. Most employees spent their breaks moving their cars at the 2 hour mark with validation to avoid paying.
- 4.0Jun 17, 2022Sales AssociateCurrent Employee
I work at an H&M in OKC that is incredibly welcoming and actually cares about its employees well being. Beautiful workplace.
Hours vary. Low salary. Customers.
- 3.0Feb 15, 2022Business AnalystCurrent Employee, more than 3 yearsStockholm, Stockholm
- Decent working life balance, you can always leave to go to an appointment, work less one day and make the time back, etc. - People are genuinely passionate about H&M and want to see the company and their colleagues succeed - Relatively easy to move position or team, or even into a portfolio brand - A lot of people have been with the company for many years, so there’s a lot of company specific knowledge to learn as a new person - Decent benefits; wellness contribution, staff discount at all brands and sample sales which is nice if you like clothes - Many knowledgable, skilled, and friendly colleagues with great out of the box ideas, so tasks are usually fun and have high business value
- Work life balance can easily become very skewed because of frequent staff shortages. Colleagues leave and management can’t fill the roles fast enough, meaning the remaining staff pick up the slack for no extra compensation and easily become extremely stressed - Very poor digital knowledge across the company, particularly for a brand hoping to become a leading tech company in Stockholm. Limited knowledge of data analysis/even data fetching, meaning those with the knowledge are expected to pick up all of these tasks. Management also expect numbers/projects very fast because they aren’t aware of how complex the tools are to use. Many people come from store side and have management positions within online/business tech. - Very low salary which is not at all in line with market value and limited opportunity for this to increase. Management seem to keep expectations vague so that you can’t exceed them and ask for a higher raise - Emphasis on driving your own development often means there’s not much opportunity to learn a new skill, or receive much coaching from your manager, a lot of the time managers don’t have the experience of working a role to be able to guide you properly. It can go between micromanagement and being told to have responsibility for yourself2
- 3.0May 25, 2019SupervisorCurrent Employee, more than 5 yearsAustin, TX
Great benefits & inclusive place to work. Great part-time job that pays well.
I've worked for H&M in both the Houston & Dallas districts. Unfortunately both district teams are often rude and don't follow the values H&M promotes (such as being open minded & believing in people). They tend to rule in fear and favoritism is heavily apparent. This behavior then trickles to a store level. Employees who deserve promotions are often overlooked due to personal reasons and room for growth is often stunted by excuses or factors outside of the employees control. They often pay outside hires more money than existing employees as well.1