Found 758 of over 16K reviews
- Most Recent
- Highest Rating
- Lowest Rating
What are your colleagues talking about?
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Also great benefits even for part timers like having your birthday off and getting paid for it." (in 730 reviews)
- "Good pay ( depends on which store mine was a flagship so it paid a little higher)" (in 636 reviews)
- "The people are great and the 25% off employee discount is also great along with good benefits." (in 589 reviews)
- "Team was great and motivating" (in 349 reviews)
- "good and friendly staff" (in 325 reviews)
- "Poor management and very cliquey at times" (in 953 reviews)
- "Some managers are rude and bossy" (in 523 reviews)
- "Long hours and lots of responsibilities for just sales assistant" (in 410 reviews)
- "Low salary and hard to give customer service to Israelis" (in 339 reviews)
- "No work life balance although this becomes self inflicted due to the autonomous nature of the company." (in 290 reviews)
Ratings by Demographics
This rating reflects the overall rating of H&M and is not affected by filters.
Reviews about "work life balance"Return to all Reviews
- 3.0May 19, 2016Sales Advisor - Full TimeCurrent Employee
Great benefits, fun work environment, opportunities to travel and be a part of store openings, great starting pay, meeting new people that become family
H&M wants to have a great place to work, work environment but in actuality it's not. I've been working here fulltime for 4 years and witnessed how upper head plays favoritism. It's all politics, about who you know if you want to move you up with the company. There's really not much room for growth unless your friends with the district team. They also have a bad habit of hiring unqualified people for management positions which ultimately brings down the moral of the store. There is also no work life balance which sucks if your full time or in a management position. They expect you to dedicate your whole life to the company so you really don't have any room to do anything outside of work like work another part time job or go to school full time. After a year or two of working at H&M you start to see all the shenanigans that go on behind the scenes.5
- 3.0Mar 3, 2017Sales AdvisorFormer EmployeeMelbourne
Company has good values You meet some amazing people and make lifelong friends Decent discount You learn a lot about retail/merchandising
Company has amazing values however unfortunately doesn't always uphold them Rosters change last minute Not flexible with rostering hours Hours range from very early to very late so work life balance can be difficult sometimes
- 5.0Apr 24, 2022Team LeaderCurrent Employee, less than 1 year
In the short amount of time I have worked at H&M (6months) I have gone from SA to team leader and now applying for the DM role. Great for progression in the company and is a very appreciative of staff
At times under staffed. Double or triple weekends is a problem so not a great work life balance in that aspect.
- 4.0Aug 18, 2017General Warehouse AssociateCurrent EmployeeBurlington, NJ
There are plenty of work benefits offered to employees. The company values both work and home life and does its very best to balance both. Everyone is very friendly and will always lend a helping hand.
So far I have not experienced any major cons. The only con is that weekend are mandatory, but you do recieve one weekend off a month.
- 3.0Feb 25, 2019Department ManagerCurrent Employee, more than 1 year
Constantly busy, good team to manage, Employee of the month.
Lack of communication from area managers, lots of gossiping between store managers and area team. Too much work for the amount you get paid. Progression is based on who you are friends with. Work life balance is none existent and you don’t get paid any overtime which does tend to be excessive. No bonus scheme for hitting targets and when having to take on extra work it goes unappreciated.
- 2.0Dec 19, 2022Senior DesignerFormer Employee, more than 5 yearsStockholm, Stockholm
Amazing work life balance with living in sweden (but that’s sweden not the company)
They Prioritise time in company and not experience. Very indecisive Salary’s are very poor They’re a reactionary company and they’re slow to react.1
- 4.0Apr 17, 2015Department SupervisorCurrent Employee, less than 1 yearWashington, DC
-Every store is different, but I've really enjoyed the team I work with: Friendly staff who go out of their way to assist customers even though it's easy to think you can just clean on the sales floor and let the customers be on their merry way. -Training has been very solid. My trainer and the store manager have been very focused on giving me the skills and knowledge I need and even more than that for when I transfer to my home store. -Hours can feel long for full-time staff (9 hours scheduled), but we are guaranteed an hour long break (unpaid) and an additional 15-minute break that's still paid. -The benefits are pretty much what really keeps a lot of the full-time staff at H&M. They have a great work/life balance with vacations days starting at 15 days and increases over time to around 5 weeks. On top of that you get wellness/sick days. If you need to request a day off, most likely you will get approved as long as you request three weeks ahead. You're paid well for working holidays, and you get paid even if you didn't work the holiday. Actually, if you work on a holiday, you're given a day off within the next 2 weeks after. Oh, and of course your birthday is considered a paid holiday you get off and the discount is great! -Insurance coverage is CIGNA and it's very well priced considering how much coverage you can get. You can also get life insurance, retirement plan, car and home insurance, pet insurance, and there's even medical insurance for PT workers. - Opportunities for internal promotion are actually real - Easy to transfer to other stores/locations within H&M. They're actually posted in the break office, so if you know you're moving, this is so handy! It also makes employees feel like they're wanted to stay within the company which boosts morale.
-The register system is a little outdated. We have to manually audit CC receipts and that's a tedious process that takes management away from helping out on the sales floor. (H&M has announced they're introducing new register systems that do away with this though) - Understaffed during obvious sales hours. For example, I work at a stand-alone H&M in DC and the weather is getting nicer. This automatically means more people will be passing by the store and shopping during lunch hours and after work hours. We should be using this knowledge to have more people working these hours so the registers and fitting rooms are covered and people can remain on the sales floor to boost sales numbers through customer service. Unfortunately this is linked to the company's tight payroll policy/budget. - Schedule can run you ragged. I've worked a closing shift until 11pm and had to be at work by 7am to open the next day. It doesn't happen often, but I wish they implemented a different scheduling strategy.6
- 3.0Mar 17, 2021ManagerFormer Employee, more than 5 yearsSecaucus, NJ
Great people, company benefits, lots of opportunity to work and grow within the company
preference is given to lifers and those with the company more than 7 years. No work life balance although this becomes self inflicted due to the autonomous nature of the company.
- 4.0Nov 10, 2023Department ManagerFormer Employee, more than 1 yearQueens, NY
Employee discount can be used online and on top of already sale items.
6am truck shifts are brutal. No work life balance if you didn’t stay past your time you weren’t a “team player”.
- 4.0Oct 25, 2016Anonymous EmployeeCurrent EmployeeSherman Oaks, CA
most of your employees, good pay compared to other retailers. Holiday presents, 25% off, add your ico (recycled clothing) and make it 40% off. Give you friends and family cards to give to so they can get 25% too, easy job overall. flexibility in schedule (depending on if your particular managers cares at all about your work life balance.
Few of the employees are disgusting and rude and have more than 3 written documentations because of their behavior, yet they don't get put on probation or fired. A lot of people call out, don't take management seriously because they don't follow through on their actions. Management talks down on you at my location - ps. new management. before it was great. Hardly get approved for your time off requests. Career opportunities are awful at my location because management HAS A LOT OF FAVORITISM and don't consider qualities.2