H&R Block Reviews in Milwaukee, WI | Glassdoor

H&R Block Milwaukee Reviews

6 reviews

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Milwaukee, WI

3.3
Star Star Star Star Star
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H&R Block President & CEO William C. Cobb
William C. Cobb
3 Ratings

6 Employee Reviews

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Pros
  • Great place for students: flexible schedule, working on homework is allowed as long as doesn't interfere with job responsibilities (in 156 reviews)

  • Flexible hours (willing to work with your schedule) (in 147 reviews)

Cons
  • Tax season flies by too quickly (in 194 reviews)

  • Tax pros work on commission, so there is intense competition among them for clients (in 94 reviews)

More Pros and Cons

  1. "Not to shabby for a seasonal job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in Milwaukee, WI
    Former Employee - Office Manager in Milwaukee, WI
    Recommends
    Neutral Outlook

    I worked at H&R Block part-time (More than 10 years)

    Pros

    The people I worked with were amazing. I had senior tax advisors in my office that were there for over 25 years! The district employees were more than willing to help out with anything I needed and aid in teaching the newer tax pros anything and everything.

    Cons

    Communication and some favoritism was an issue. There was also a high turnover of District Managers making it difficult to know what standards were being set.

    Advice to Management

    Screen your DMs better. Check in to make sure that they are legit and are not isolating employees.


  2. Helpful (4)

    "No Future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Professional in Milwaukee, WI
    Current Employee - Client Service Professional in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at H&R Block part-time (More than 10 years)

    Pros

    It a great company to learn the tax laws, and the staff employed are very helpful and have lots of knowledge.

    Cons

    Even if you get certified to the highest tax pro position,(enrolled agent), after a few years you start to incur a wage reduction of 20% every year. Example 10.00 * .20 = 8.00 and the following year take that new wage of 8.00 and reduce it by another 20%. I was making 22.00 per hr in 2010 five years later and i have to beg for 7.25. HR Block don't care who you are or how much you know, unless you increase you client growth by 20% you will take a pay cut every year of 20% and you must complete at least 150 tax returns, good luck with that since most offices only have 700 clients and there are 10-20 tax pros in each office.

    Advice to Management

    fix this cut in wage before all the tax pros go to your competition for better wages like your making me.

  3. Helpful (2)

    "Great company with lots of support from co-workers and company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Milwaukee, WI
    Current Employee - Office Manager in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Has the best tax knowledge classes in the tax industry. Leading company

    Cons

    Prior clients need more valuing over new clients.

    Advice to Management

    Hire CSP for all hours every day. Hire marketing person per office or a group of offices so taxpros can concentrate on the taxes and the clients.


  4. "Great Customer Service and Excellent work opportunities..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Advisor in Milwaukee, WI
    Current Employee - Tax Advisor in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block part-time (More than 8 years)

    Pros

    Great Learning Opportunities
    Excellent Wages
    Great Bonuses

    Cons

    Sometimes during the lull in tax season....it gets slow. But its a great time to catch up on classes.


  5. "Not many job opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Professional in Milwaukee, WI
    Former Employee - Customer Service Professional in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at H&R Block part-time (Less than a year)

    Pros

    The feeling of being around alot of people.

    Cons

    Great skills of customer service

    Advice to Management

    Need more job opportunities available.


  6. Helpful (2)

    "The work is always varied and interesting and the work environment is very pleasant."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Specialist II in Milwaukee, WI
    Current Employee - Tax Specialist II in Milwaukee, WI
    Recommends
    No opinion of CEO

    Pros

    Flexible hours, ability to expand knowledge every year through courses offered during the off-season, rewarding to help people with their taxes, collegial and friendly office environment

    Cons

    The pay is low. Few opportunities for year-round employment. Occasionally there can be clients that are difficult to deal with. Can be stressful during peak.

    Advice to Management

    Let's focus more on doing taxes well and less on the finance products.


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