H&R Block Reviews | Glassdoor

H&R Block Reviews

Updated December 15, 2017
886 reviews

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4.0
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Jeffrey J. Jones II
5 Ratings

886 Employee Reviews

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Pros
  • Great place for students: flexible schedule, working on homework is allowed as long as doesn't interfere with job responsibilities (in 199 reviews)

  • Great seasonal job with flexible hours (in 170 reviews)

Cons
  • Jobs are mostly contracts during tax season (in 217 reviews)

  • Tax pros have to bring in their own business (in 99 reviews)

More Pros and Cons

  1. "Receptionist/Client Service Provider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist/Clint Service Provider in Scottsdale, AZ
    Former Employee - Receptionist/Clint Service Provider in Scottsdale, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at H&R Block part-time (More than 10 years)

    Pros

    I enjoy the interaction with the clients and tax pros. Most clients come in pretty nervous, who wants their taxes done, most leave happier when they leave.

    Cons

    Lack of communication some of the office managers do not have tax experience and don't realize the work and time that goes into doing a tax return.

    Advice to Management

    To have better communication


  2. "fromt desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Loveland, CO
    Former Employee - Front Desk Receptionist in Loveland, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&R Block full-time (Less than a year)

    Pros

    customer service , meet new people , flexible hours , great co workers

    Cons

    disappointed clients when no money back,

    Advice to Management

    keep clients rotated amoungst all workers, all be available when important questions come up.

  3. "Tax Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at H&R Block part-time (More than a year)

    Pros

    The company provides access to training.

    Cons

    You have to brin your own clients.


  4. "Great team! But Execs lack maturity in the digital era."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&R Block full-time

    Pros

    Lots of good intentions as they navigate the next phase of H&R Block's storied history. Culture energy is great!

    Cons

    Typical large corp processes slow down innovation. Fresh talent and insight is lacking.


  5. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Kansas City, MO
    Former Contractor - Anonymous Contractor in Kansas City, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at H&R Block as a contractor

    Pros

    Great work environment. Good team members with good intentions and competencies. I was allowed to quickly take on a lot of responsibility.

    Cons

    The position was a short-term contract and there was no good feedback on whether or not it would be extended.

    Advice to Management

    Try not to use three month contracts. Even contractors want a little more stability.


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Professional in Beaverton, OR
    Former Employee - Tax Professional in Beaverton, OR
    Recommends

    I worked at H&R Block (More than 3 years)

    Pros

    Great place to work and good culture. I learned a lot from my colleagues.

    Cons

    At the end of Tax season it will be hectic so be prepared for late hours


  7. "l"

    StarStarStarStarStar
    Former Employee - Caregiver
    Former Employee - Caregiver
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&R Block full-time (More than a year)

    Pros

    Good Environment, friendly people, decent pay

    Cons

    long hours, rude clients, disrespectful

  8. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Gardendale, AL
    Former Employee - Receptionist in Gardendale, AL

    I worked at H&R Block part-time (More than a year)

    Pros

    They were willing to work around my schedule.

    Cons

    It is a seasonal job.

    Advice to Management

    Should pay more for bilingual employees


  9. "i like to work with block"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Associate in Battle Creek, MI
    Current Employee - Tax Associate in Battle Creek, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block part-time (More than a year)

    Pros

    flexible schedual and work with own client

    Cons

    office open in only tax season


  10. "Senior Tax Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Tax Analyst in Milwaukee, WI
    Current Employee - Senior Tax Analyst in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block full-time (More than 10 years)

    Pros

    Flexible Hours, Seasonal Position, They train you.

    Cons

    Takes time to build clientele.


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