H&R Block Reviews | Glassdoor

H&R Block Reviews

Updated May 23, 2017
782 reviews

Filter

Filter


4.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
H&R Block President & CEO William C. Cobb
William C. Cobb
232 Ratings

782 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great place for students: flexible schedule, working on homework is allowed as long as doesn't interfere with job responsibilities (in 151 reviews)

  • Flexible hours (willing to work with your schedule) (in 146 reviews)

Cons
  • You can only work during tax season (in 191 reviews)

  • Tax pros work on commission, so there is intense competition among them for clients (in 94 reviews)

More Pros and Cons

  1. "good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Tax Associate First Year in New York, NY
    Current Contractor - Tax Associate First Year in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H&R Block as a contractor (Less than a year)

    Pros

    the manager and staff very supportive and always willing to help and guide you if you are unsure of something, a great learning experience.

    Cons

    lots of training requirements which did not translate to more on the hourly rate. wishing one would be paid more accordingly.

    Advice to Management

    better pay rate which is well above the minimum wage rate for the state, however i like the option to keep training within the block Academy ...


  2. "Helping Job Seekers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Elizabeth, NJ
    Current Employee - Office Manager in Elizabeth, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&R Block part-time (More than 3 years)

    Pros

    This company offers Flexibility

    Cons

    This company is Part Time Seasonal


  3. "Tax Associate2"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Associate in Phoenix, AZ
    Former Employee - Tax Associate in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at H&R Block part-time (More than 3 years)

    Pros

    Very interesting work. Don't have to take work home; come in, meet clients,, finish their taxes and go home. Get to know alot about people, very interesting to learn tax code.

    Cons

    Starting Salary is low, but this is a great part time (or full time seasonal) job over the course of a few years. More experience and repeat customers is what increases salary.

    Advice to Management

    Be considerate of new hires.. Help them feel appreciated.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "DGM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DGM in Atlanta, GA
    Current Employee - DGM in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block full-time (More than 10 years)

    Pros

    Flexibility is very good, opportunity to advance and the people and benefits are great.

    Cons

    Tax Season can be long hours if you don't prepare your team to serve clients well.

    Advice to Management

    Keep up the good work.


  6. "Master Tax Advisor EA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Master Tax Advisor in Detroit, MI
    Current Contractor - Master Tax Advisor in Detroit, MI
    Neutral Outlook

    I have been working at H&R Block as a contractor (More than 10 years)

    Pros

    Flexible hours one more word

    Cons

    High prices and low percentage of commissions versus revenue generated.

    Advice to Management

    Cut price -- especially of the 1040A returns.


  7. "Good to have experience to show in resume"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Associate in Philadelphia, PA
    Former Employee - Tax Associate in Philadelphia, PA
    Recommends
    Positive Outlook

    I worked at H&R Block part-time (More than a year)

    Pros

    Very good working environment and employees.

    Cons

    The pay is not categorized as an accountant pay. Pay is initially low but have some bonuses though, which is very low as well

    Advice to Management

    The regular pay could be increased as the services are employees giving. Also the bonus calculation should be flat .


  8. "I had an amazing experience, meeting new people and being of help to management, the tax professionals and the clients."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Professional and Receptionist in Maple Valley, WA
    Former Employee - Client Services Professional and Receptionist in Maple Valley, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at H&R Block part-time (Less than a year)

    Pros

    Every employee was very nice, friendly and helpful. I have made some forever friends while at this position. I hope to be hired back during next year's tax season.

    Cons

    There were some miscommunications and hard feelings during the season. It seems that everyone was not on "the same page" at times.

    Advice to Management

    There could possibly be more management training in the way to communicate with the employees. Also more positive and less negative could help the office attitude.


  9. "Loved to work there."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Associate in Westchester, IL
    Former Employee - Tax Associate in Westchester, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at H&R Block part-time (Less than a year)

    Pros

    They don't require 10 years of experience as other employers. They teach you everything. And they give you at least 25 clients in the first tax season.

    Cons

    Law salary for first year tax associate and no benefits. I didn't find any other cons. There is more pros than cons.

    Advice to Management

    Raise a salary for first year tax associates.


  10. "Senior Tax Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Tax Specialist in Toronto, OH
    Current Employee - Senior Tax Specialist in Toronto, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&R Block part-time (More than 3 years)

    Pros

    flexible schedule for employees, able to work my selected hours

    Cons

    pay too low. There are bonus incentives, but the starting pay is too low for the hours worked

    Advice to Management

    Redo the pay rate system to entice future employees to the company


  11. "Doing Taxes Exciting? You Betcha!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Tax Advisor in Redmond, WA
    Current Employee - Senior Tax Advisor in Redmond, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&R Block part-time (More than 10 years)

    Pros

    Great training, chance to help people in a significant way, good co-worker relationships

    Cons

    Very high pressure toward the end of tax season. Continual changing of focus of interaction with clients.

    Advice to Management

    Quit messing with "new and improved", such as. The Watson interface. It told a 96-year-old woman to save for her future.


Showing 782 of 2,469 reviews
Reset Filters