H&R Block Reviews | Glassdoor

H&R Block Reviews

Updated March 20, 2017
2,090 reviews

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Full-time Part-time

2,090 Employee Reviews

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Pros
  • Great for a 2nd job or a flexible schedule around kids' school, etc (in 160 reviews)

  • Flexible hours----Great staff---Meet new people---Good learning enviroment (in 138 reviews)

Cons
  • Unfortunately the job only runs from January 1 until the end of Tax Season (in 171 reviews)

  • Tax pros work on commission, so there is intense competition among them for clients (in 92 reviews)

More Pros and Cons

  1. "If you're looking for seasonal.. perfect!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexible hours, great training structure

    Cons

    Seasonal, no benefits, have to reapply each year


  2. "Client Services Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at H&R Block full-time

    Pros

    Great for people still in college or just graduated. They are very flexible with their hours.

    Cons

    Pay is a bit low.


  3. Helpful (3)

    "They hire anybody that breathes."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in San Diego, CA
    Current Employee - Office Manager in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at H&R Block full-time (More than 5 years)

    Pros

    Taxes are challenging. If your a self starter, you can bake advantage of continuing education that is offered.

    Cons

    Incompetent employees and district managers. The company is focused on a retail mindset and therefore hires "bodies" and continues to decline in performance year over year.

    Advice to Management

    Stop settling for "retail" experience and instead hire District Managers that know how to engage employees and grow the business.


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  5. "CSP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Modesto, CA
    Current Employee - Customer Service Representative in Modesto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block part-time (Less than a year)

    Pros

    Seasonal but can file for unemployment after tax season.

    Cons

    The fact that it is only seasonal job.


  6. "tax examinor"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&R Block part-time

    Pros

    great company to work for, very nice people and not too much drama, great management staff and very nice environment.

    Cons

    too busy for a few months and then off the season is like doing nothing


  7. Helpful (1)

    "Office Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager II in Roseburg, OR
    Current Employee - Office Manager II in Roseburg, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at H&R Block full-time (Less than a year)

    Pros

    Lots of paid training. District manager is very supportive. Lots of work hours during peak

    Cons

    Lots of marketing and outside sales. I'm not a marketing person, hate cold calling and cold visiting. Annual marketing changes

    Advice to Management

    Beta test software more, nothing more frustrating than having mad clients because the software is buggy. Also make sure changes are really necessary and will help your tax pros.


  8. "Corporate Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at H&R Block full-time

    Pros

    Employees genuinely care about client and overall quality of work.

    Cons

    Upper leadership seems out of touch, work is siloed.

    Advice to Management

    bring business units closer together to create one company culture.


  9. "Good seasonal job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Professional and Receptionist in Akron, OH
    Former Employee - Client Services Professional and Receptionist in Akron, OH
    Recommends

    I worked at H&R Block part-time (Less than a year)

    Pros

    Coworkers were always willing to help each other. Flexible hours. Half hour lunch breaks. Learned a lot about tax laws. Room for advancement. Enjoyed going to work everyday and talking to people.

    Cons

    Very low pay. Not allowed to wear tennis shoes. Dealing with irate customers. Company hires mystery shoppers to make sure you follow rules.

    Advice to Management

    Office manager and district manager at my location were wonderful and supportive. Keep up the good work.


  10. "Payroll"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll in Brockton, MA
    Former Employee - Payroll in Brockton, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good people, down the street from my house, good hours, friendly environment

    Cons

    More money, not much room for growth

    Advice to Management

    Employee morale


  11. "don't waste your time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSP
    Current Employee - CSP
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at H&R Block full-time (More than 5 years)

    Pros

    I have amazing co workers and love the clients

    Cons

    The Company does not value you. The amount they offer as a raise for returning to work for the Company you have to ask to get it and I mean multiple times.

    Advice to Management

    Offer a raise that is not a minimal $.25/hr raise, value the CSP's we schedule and are the face and mouth of the Company. Allow employees to be able to receive the refund advance and see how it is beneficial if they have experience with the products they can better market it and engage clients in conversations about it.



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