H5 Reviews | Glassdoor

H5 Reviews

Updated October 20, 2016
16 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Nicolas Economou
7 Ratings

16 Employee Reviews

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  1. "A Grown Up Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at H5 full-time (More than a year)

    Pros

    Collaborative co workers. WFH is an option. Benefits pretty competitive. Workforce comes from diverse backgrounds.

    Cons

    Sometimes highly educated people appear aloof. People can walk right past you without saying anything. A little too quiet sometimes. When on PTO, you should be on PTO to re-charge.

    Advice to Management

    401k Matching is pitiful. Have Regional meetings so remote workers get face time.


  2. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at H5 full-time (More than 5 years)

    Pros

    great people. engaging work for the most part.

    Cons

    leadership and problematic business model


  3. Helpful (2)

    "Great place to work, but company security is unknown"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in San Francisco, CA
    Current Employee - Senior Consultant in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at H5 full-time (More than 5 years)

    Pros

    Smart people, interesting work, flexible hours

    Cons

    Company seems in constant danger of failing, not many opportunities for advancement or salary increase


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  5. "Some ups and downs over the years, but now moving in the right direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    Really smart, dedicated co-workers who never let me down
    Making an impact on a system that needs improvement
    Blazing new trails technologically
    Respect for the individual
    Entrepreneurial, can-do attitude from management

    Cons

    Ebb and flow of work can be taxing
    In previous years, stress that comes with business volatility
    Hard to win hearts and minds of a market that is slow to adopt technology

    Advice to Management

    You should continue to invest trust in your people -- they've seen ups and downs and are wiser as a result.


  6. "very fair"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends

    Pros

    the company is small and very level minded ,

    Cons

    you work very hard , but that why we do will

    Advice to Management

    slow down on the work ,


  7. "Some great people and great ideas, but terrible management and inept leaders"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    H5 has some of the brightest and most creative employees I have ever met anywhere. The work can be interesting and things are usually not dull, and it's a great place to pick up some job skills if you're fresh out of school.

    Cons

    Management already picked their favorites years ago, so there is little room for any new person to advance in the company. And sadly, those picked to manage were chosen because they wouldn't rock the boat and could speak the manager lingo, not because of their intelligence or any sort of managerial ability. It's also not clear that any of the execs know how to run a business at all.

    Advice to Management

    Listen to people even if their opinion contradicts your plans. Talk to people who have been there for years and take them seriously. Outsourcing to India hasn't ever worked for the RMA, and dealing with India takes far too much time away from your brightest workers in SF.


  8. "awesome potential with strong need for strategic planning!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    This company is so close to having such a powerful impact on the world of information retrieval and search with regards to document review. They have the ability to build highly educated, talented unique teams, and have had success proving their process is second to none.
    The professional team really acts like a community where intellect, knowledge sharing and innovation is a must.

    Cons

    Unfortunately the skills of the talented employees are not always utilized as much as they could be by senior staff. At some point these employees need to be empowered to do what they know how to do best, and there should be a better support structure inplace to support them in their ambitions rather then all major decisions and plans coming from the top executives. At the end of the day, they do an awesome job attracting and hiring highly educated, motivated staff... set them free and see what they can do...

    Advice to Management

    Empower your teams to develop and implement plans and let go of some of the control. The team are dedicated and motivated for success and are treating this company like their own... best interest of the company are forefront in their minds.


  9. "No real opportunities for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The company is cutting edge in the field of information retrieval, and changing the way people think about the industry. They do a lot of thought leadership and outreach.

    Cons

    Management does not promote individual growth. Individual strengths are not considered when projects come up. Politicking is common. Lower management is promoted from within with no actual training or management experience, so that inexperience trickles down to the workforce. Growth was too rapid early on - you don't double your workforce when you have only one real client. It is difficult to be promoted if you don't explicitly fit in with the culture of the organization. Expected work hours are unreasonable.

    Advice to Management

    Recognize the strengths of people who work for H5. Positions may have been "entry level" when people started, but prior experience shouldn't be ignored.


  10. "If you know what's going on, fix it - if you don't, find out!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Francisco, CA
    Former Employee - Manager in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It's in a great location in San Francisco. Linguists are well utilized at H5. So if you're a linguist and want to use your background, this might be a good fit. The money is decent too. Peers are engaging and smart overall.

    Cons

    Very slow adoption of technology, especially for a "tech" company. Management does not not state expectations until after they have decided whether they're met or not. Management is very cliquish and prone to shutting out those seen as challengers to the status quo. CTO was only a figure head, with no authority or valuable experience to H5's mission. The primary client is big tobacco, which for many is an ethical non-starter.

    Advice to Management

    Communicate! Lateral and vertical communication was largely absent when I was there.


  11. "crash course in personal and professional development"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in San Francisco, CA
    Former Employee - Analyst in San Francisco, CA
    Recommends

    Pros

    learning - great, fun, smart coworkers (including the people at the top!)

    Cons

    life-work balance - some project management is disorganized, leading to unnecessarily long hours

    Advice to Management

    the life-work balance stuff is too important to let slip to the bottom of your priority list!



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