HCI Systems Reviews | Glassdoor

HCI Systems Reviews

Updated Sep 4, 2018

To filter reviews, or .

3.5
65%
Recommend to a Friend
82%
Approve of CEO
HCI Systems CEO Hany Dimitry (no image)
Hany Dimitry
5 Ratings
  1. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCI Systems full-time for less than a year

    Pros

    Deciding to work for HCI Systems was one of the best career choices I’ve made to date! HCI Systems makes you feel like family rather than an employee of the company, and they go the extra mile to make you want to come to work every day. You truly experience the appreciation by HCI Systems in return for excellent work product, ethical conduct, and commitment delivered by their employees. Also, the company provides an... excellent comprehensive benefits package. Without a doubt, I am planning for long-term career goals within this exceptional corporation.

    Show More

    Cons

    No cons, I enjoy working for the company.

    Advice to Management

    Keep up the positive morale boost.

    HCI Systems2018-09-04
  2. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ontario, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCI Systems full-time for more than a year

    Pros

    Friendly staff and management. Fast pace, growing company.

    Cons

    There are none. Keep taking care of employees and encourage them to be their best.

    HCI Systems2018-08-13
  3. "Worst Low Volt company in California"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at HCI Systems full-time

    Pros

    There are no pros working here.

    Cons

    No room for advancement. Horrible managing. Favoritism.

    HCI Systems2018-05-20
  4. Helpful (1)

    "Moving up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Hayward, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCI Systems full-time for more than 3 years

    Pros

    Great place to work with great owner and staff. Everyone super friendly. Traveled up and down the state of California to all the branches. Room to grow as the companies expands.

    Cons

    Sometimes stressful when l need to make sure right equipment arrive on time to job sites. That’s just stress you get working anywhere.

    Advice to Management

    Thank you for hiring me to be on your team.

    HCI Systems2018-03-23
  5. "Service Technician / Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Service Technician in Hayward, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HCI Systems full-time

    Pros

    They were none. Always had to fight for what was mine.

    Cons

    Never got the correct equipment to succeed. Just enough equipment to fail. It was like a Hill Billy Backyard Company... Half the effort on Everything from Management side.

    Advice to Management

    Listen to the technicians who did make a difference and get rid of the ones with ego problems, because those are the ones who drive away the good technicians actually cares about their customers.

    HCI Systems2017-11-22
  6. "Worst alarm company in California"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Service Technician in Ontario, CA
    Doesn't Recommend
    Negative Outlook

    I worked at HCI Systems full-time for more than a year

    Pros

    Paycheck never bounced, they paid for gas. Had good support from senior techs.

    Cons

    Work with backstabbing snake in the grass office employees. Horrible vehicles. Forced to work overtime daily and forced to bill customer for unnecessary repairs. Not paid for drive time. Tracked on GPS relentlessly and not allowed to even brake to avoid accident without being called on the phone by supervisor. Only given one job per day sometimes, 4 hours of work and 5 hours driving (drive time not paid) customer... proprietary information sent to personal email by management sometimes.

    Show More

    Advice to Management

    Find a new job soon because this company is going to fail.

    HCI Systems2017-09-15
  7. "Overall, I'm impressed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Member of Technical Staff CAD Design Engineer in Sacramento, CA
    Recommends
    Positive Outlook

    I have been working at HCI Systems full-time for more than a year

    Pros

    Management follows through on their commitments to customer base and contractors. There is also a sense of urgency to continue to improve sales, engineering, service, etc. Management willing to lend an ear and listen to input from employees.

    Cons

    Pay is a little lower than expected.

    Advice to Management

    Continue to challenge yourselves and your staff to improve methods, customer service, and personal goals.

    HCI Systems2017-08-08
  8. "Enjoy working at HCI Systems everyday!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineering Manager in San Diego, CA
    Recommends
    Positive Outlook

    I have been working at HCI Systems full-time for more than a year

    Pros

    The staff and the employees are what make HCI Systems one of the best Low Voltage subcontractors to work for in the state. They are knowledgeable, friendly, fair and delightful to work with. Every department has a very qualified, seasoned individual running it and they provide great knowledge and direction to all of their employees. Even though HCI is a very large corporation, they promote a friendly family... atmosphere while taking care of and respecting their employees needs and wishes.

    Show More

    Cons

    Does not support a alternate work week schedule within the company (yet), which I'm sure most employees would welcome openly.

    Advice to Management

    Please remember to devote time, energy, effort and attention to ALL of your current HCI branches throughout the state.

    HCI Systems2017-07-18
  9. "Solid well respected low voltage alarm company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at HCI Systems full-time for more than 5 years

    Pros

    HCI has been a great place to work. Being a large company with over 500 employees, but promotes a family atmosphere. All co-workers bond and help one another to succeed. Plenty of internal growth possibilities as I have witnessed. Management listens and are available 24/7 to help whenever is needed. Great benefits and pay = great place to work!

    Cons

    I have nothing but positive things to say. No cons!

    Advice to Management

    Keep up the "hands on" and wrapping your arms around the employees!

    HCI Systems2016-12-09
  10. Helpful (1)

    "A company worth investing your time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Employee in Ontario, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCI Systems full-time for more than 5 years

    Pros

    Great growth opportunities. Managers actually work to keep employees happy. All departments from field technicians to office employees have great communication. Promotes within company employees. Working managers that know the industry well. Values that every employee also has a personal life.

    Cons

    None If you put your time and efforts in you will be noticed and rewarded by management/owners. Work for what you believe you are worth you will eventually get there.

    Advice to Management

    Keep up the great work!

    HCI Systems2016-11-17
Found 21 reviews