HCR ManorCare Reviews | Glassdoor

HCR ManorCare Reviews

Updated September 18, 2017
1,059 reviews

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2.9
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HCR ManorCare President and CEO Paul A Ormond
Paul A Ormond
334 Ratings

1,059 Employee Reviews

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Pros
  • Coworkers are willing to help you when you get 3 admits all to yourself (in 11 reviews)

  • Has good benefits to working here (in 19 reviews)

Cons
  • Short staffed, Combative resident, 10 minute walk from bus (in 41 reviews)

  • Heartland creates a very oppressive work environment; every decision is based on meeting the bottom line so that upper management can get their bonuses (in 40 reviews)

More Pros and Cons

  1. Helpful (1)

    "Mobile Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Office Manager in Miami, FL
    Current Employee - Mobile Office Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCR ManorCare full-time (More than 10 years)

    Pros

    HCR ManorCare is a very compliant company with many growth opportunities. Due to it's size, there are many resources available to assist with employee training and challenges. I work for the Heartland Home Health and Hospice division, and have for 15 years. I actually left for 2 years, but came back "Home", and have been treated as if I never left. I plan on retiring with Heartland!

    Cons

    If you don't like processess, or being compliant with Medicare, Medicaid or state conditions of participation - work elsewhere.

    Advice to Management

    Continue to listen to employees and help develop them as they are your most valuable resources.


  2. "Opportunities for Growth!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Toledo, OH
    Current Employee - Anonymous Employee in Toledo, OH
    Recommends

    I have been working at HCR ManorCare full-time (Less than a year)

    Pros

    -Plenty of opportunities for internal transfers/promotions
    -Growing within the company and making changes is encouraged
    -Large footprint in the area and many facilities that one can transfer to
    -Longevity among staff

    Cons

    -Downtown employees must pay for parking

  3. "HCR = Helpful, Caring, Responsive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Employee in Toledo, OH
    Current Employee - Corporate Employee in Toledo, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCR ManorCare full-time (More than a year)

    Pros

    #1 - the people! We are in a business for our patients, but also work peers.

    Cons

    Being careful not to get stuck in the same way of doing everything.

    Advice to Management

    Continue with strong communication and treating the employees as well as you do!


  4. "LPN"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefits, fun place to work

    Cons

    none what so ever. I love it.


  5. "It's About the People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at HCR ManorCare full-time

    Pros

    For me, the best thing about working for HCR is the people. I have great co-workers, and have had the privilege of working for some great supervisors. Very knowledgeable. I have a lot of respect for these people.

    Cons

    Nothing to add here for now.


  6. "Regional Director of Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCR ManorCare full-time

    Pros

    The support and growth potential provided by the corporation is what is most important to me. With the ever changing healthcare landscape the experts within the company keeps the field employees ahead of the curve. The company puts their employees first knowing that happy employees make happy patients.

    Cons

    I have no concerns at this time.


  7. Helpful (2)

    "RN Nurse Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Nurse Supervisor in Bethel Park, PA
    Former Employee - RN Nurse Supervisor in Bethel Park, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HCR ManorCare full-time (Less than a year)

    Pros

    Hired for steady work shift, mostly friendly atmosphere

    Cons

    No room for growth; high nurse to patient ratios with high acuity; low number of quality nursing assistants; low rate of pay for work required; frequent overtime; every other weekend and holiday schedule; patients run the show not staff; not flexible with scheduling; no vacation time for 1 year; misleading sign on bonus; never spoke to Administrator and only saw her 5 times in just as many months.

    Advice to Management

    Hire more nurses or use agency nurses. It is unfair to current staff to be asked daily to pick up overtime.

  8. "Good Managers in the IS Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructional Designer in Toledo, OH
    Current Employee - Instructional Designer in Toledo, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at HCR ManorCare full-time (More than 8 years)

    Pros

    There are some really good managers at this company that have been here for a long time. They have kept the culture consistent. It is the type of work environment where your manager realizes you have a life outside of work.

    Cons

    The pay and benefits are OK, but they are not the highest in the area.

    Advice to Management

    Keep growing the "Helpful, Caring, and Responsive" culture. The care that we provide for our patients is the same care we should provide for each other.


  9. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA
    Current Employee - CNA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCR ManorCare full-time

    Pros

    Amazing staff, very nice and caring with all residents/patients, everyone truly cares.

    Cons

    Poor communication between staff in facility.


  10. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff RN in Pottstown, PA
    Former Employee - Staff RN in Pottstown, PA

    I worked at HCR ManorCare full-time (More than a year)

    Pros

    Lots of overtime, and DON helped staff out alot

    Cons

    short staffed, Administrator was a mess, team work!

    Advice to Management

    Increase pay rates and decrease staff/pt ratio


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