HCR ManorCare Reviews | Glassdoor

HCR ManorCare Reviews

Updated May 25, 2017
973 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Approve of CEO
HCR ManorCare President and CEO Paul A Ormond
Paul A Ormond
301 Ratings

973 Employee Reviews

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Pros
  • Coworkers are willing to help you when you get 3 admits all to yourself (in 11 reviews)

  • Decent pay, great benefits, awesome (in 17 reviews)

Cons
  • Heartland creates a very oppressive work environment; every decision is based on meeting the bottom line so that upper management can get their bonuses (in 39 reviews)

  • Staff call ins leaving shifts short staffed alot (in 37 reviews)

More Pros and Cons

  1. "Work is Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Livonia, MI
    Current Employee - Registered Nurse in Livonia, MI
    Recommends
    Positive Outlook

    I have been working at HCR ManorCare full-time (Less than a year)

    Pros

    Plenty of overtime & locations all over the US, sign on bonus with 1 year commitment.

    Cons

    Workload can be overwhelming, due to high turnover at times.


  2. "Heartland Hospice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Liaison in Greenville, SC
    Former Employee - Account Liaison in Greenville, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at HCR ManorCare full-time (Less than a year)

    Pros

    Large company with many resources to assist you, small local office to support you and with the right people it feels like a 2nd family.

    Cons

    You're territory is to large to cover, it's hard to make connections when you have so many accounts to call on. Nurses also have the large territory which could mean the patients have to wait longer while the nurse travels to their home.

    Advice to Management

    Small coverage area for both sales and clinical team, it's not fair to patients to have to wait over an hour due to travel time.


  3. "Admissions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Admissions in Toledo, OH
    Current Employee - Director of Admissions in Toledo, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCR ManorCare full-time (More than a year)

    Pros

    great company to work for
    benefits included
    hire within company
    easily able to transfer within the company
    work together to make sure you are achieving goals

    Cons

    work over hours
    vacation time during the first year


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  5. "STNA"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    Current Employee - STNA in Parma, OH
    Current Employee - STNA in Parma, OH

    I have been working at HCR ManorCare full-time (Less than a year)

    Pros

    Making money. Enjoy working with the elderly. Like to hear story's about residents past.

    Cons

    Short staffed for aid's. Not enough time to talk to residents or family members


  6. "Admission Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook

    I have been working at HCR ManorCare full-time (More than a year)

    Pros

    Wonderful, understanding management. Always willing to guide and support/encourage. Hire within.

    Cons

    A lot of paperwork, timely reports/documentation.


  7. "Receptionist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionst in McMurray, PA
    Former Employee - Receptionst in McMurray, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at HCR ManorCare part-time (More than a year)

    Pros

    Most of co-workers are great. Families and residents were the best part of the job.

    Cons

    Too much micro management. Salary is awful. No benefits for part timers such as sick or vacation time accrual. Rearrange schedule for front desk. No one wants to come in for a 3 hour shift.

    Advice to Management

    You want everyone to give expect yourselves.


  8. "Part time (However, It should have been PRN with higher pay rate.)"

    Star Star Star Star Star
    Current Employee - COTA/L in Palos Heights, IL
    Current Employee - COTA/L in Palos Heights, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at HCR ManorCare part-time (More than a year)

    Pros

    Computer inservices done in timely manner.

    Cons

    Scheduling mix ups, I would be asked to come in-in advance and then "they" would be-I forgot you were coming in (too many people in charge). I was hired for Part Time yet, it should have been a PRN position with the higher pay rate to be fair. Co worker swears at you upon saying good morning. Constant turn over of nurses/staff.

    Advice to Management

    Improve this location.


  9. "LPN charge nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HCR ManorCare full-time (Less than a year)

    Pros

    Good place to get feet wet and learn some new skills. Other nurses were good to work with. Got to build some good relationships with the residents.

    Cons

    Most of the time they were understaffed. Had 4 minutes and 53 seconds per resident to get med pass done legally. NEVER HAPPENED. Extremely high rate of turnover.

    Advice to Management

    It will never get better until the owners of the place decide to pay more for more staffing. Period. But, the almighty dollar will always win, and things will continue to get worse.


  10. "Senior Business Systems Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toledo, OH
    Current Employee - Anonymous Employee in Toledo, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCR ManorCare full-time (More than 5 years)

    Pros

    Heathcare company that truly cares about its patients and facility staff that work hands on with patients. Corporate management fairly open with staff on current/future state of company. Very financially conservative company. Plenty of community volunteer opportunities.

    Cons

    Multiple healthcare plans available, but expensive

    Advice to Management

    Pay loyal hard working employees market rates.


  11. "LPN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Practical Nurse (LPN) in Springfield, MO
    Current Employee - Licensed Practical Nurse (LPN) in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCR ManorCare full-time (More than 3 years)

    Pros

    Large spread of skill sets, option for skilled nursing or long term care

    Cons

    Same as any other facility of this type, good reliable help is hard to come by

    Advice to Management

    Management is absolutely amazing, don't change a thing keep doing the great work that you do


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