HCSC Reviews | Glassdoor

HCSC Reviews

Updated July 6, 2017
81 reviews

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5.0
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HCSC President and Chief Executive Officer Paula Steiner
Paula Steiner
28 Ratings

81 Employee Reviews

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Pros
Cons
  • work/life balance can be improved (in 20 reviews)

  • Upper management does not have a clue what is going on with the lower level people (in 21 reviews)

More Pros and Cons

  1. Helpful (1)

    "enjoyable work environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at HCSC full-time (More than a year)

    Pros

    Work life balance
    Decent benefits
    Tries to focus on wellness
    Diversity and accepting environment

    Cons

    hierarchical which can lead to projects moving very slow
    criticisms of upper management are ignored


  2. Helpful (1)

    "Customer Advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advocate in Albuquerque, NM
    Former Employee - Customer Advocate in Albuquerque, NM
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at HCSC full-time (More than a year)

    Pros

    Great company culture, constant training, exciting work, leadership treats everyone fairly, great opportunities for advancement

    Cons

    Emotionally taxing when dealing with sick people losing their insurance

  3. Helpful (1)

    "Has Some Perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Chicago, IL
    Current Employee - Project Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCSC full-time (More than a year)

    Pros

    benefits and the amenities this location offers

    Cons

    re-org happening all over, there isnt a manager for our team now and our bonuses were the lowest i ever gotten in any company. overall the company didnt do well last year so impacted our bonuses.


  4. "Excellent place to work. Great benefits, strong leadership and powerful brand."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCSC full-time (More than 5 years)

    Pros

    Excellent place to work. Great benefits, strong leaders and powerful brand. Has been able to weather the Healthcare storm well.

    Cons

    Not too many things to criticize. Just as with other companies facing similar cost and competition challenges, company is restructuring for increased efficiency. We are feeling some of the pain of losing friends due to VSP and RIF departures, but anticipate we will emerge stronger. If I had a wish, it would be to ask employees who are here for the longer haul, to give it their best without complaining.

    Advice to Management

    Continue to reinforce performance culture and retain the values that made the company so strong.


  5. Helpful (1)

    "Best opportunity I've found!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advocate in Tulsa, OK
    Current Employee - Customer Advocate in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCSC full-time (Less than a year)

    Pros

    Great supervisors, great benefits, great co workers, great location.

    Cons

    not an hour for lunch but still plenty of time to eat and relax

    Advice to Management

    Keep up the encouragement and coaching employees to sucess

    HCSC Response

    Jun 26, 2017 – HR Specialist

    We’re glad to see that you are so happy at work! Thank you for leaving a review and be sure to continue to take the time at lunch to eat and relax. Have a great day.


  6. Helpful (1)

    "Fast-paced, dynamic company with a world of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Portfolio Lead in Chicago, IL
    Former Employee - Portfolio Lead in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HCSC full-time (More than 8 years)

    Pros

    HCSC is made up of five of the Blue Cross and Blue Shield plans and multiple other companies that provide members with health insurance. I was based out of the headquarters in Chicago. The company provided excellent benefits and opportunities for advancement. The work life balance afforded the team many volunteering opportunities.

    Cons

    The performance review process for annual merit increases while I was employed there needed improvements and was being modified.


  7. "Java Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Java Developer in Chicago, IL
    Current Employee - Java Developer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCSC full-time (More than a year)

    Pros

    Smart and friendly environment. Flexible time for working from home. No micromanagement.

    Cons

    Bit long process to get any access

  8. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Behavioral Health Care Coordinator in Richardson, TX
    Current Employee - Behavioral Health Care Coordinator in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCSC full-time (More than 3 years)

    Pros

    This is a great company that really tries to live its mission and values. Diverse, ethical, and really seems to care about employee value and wellness.

    Cons

    Going through a lot of growing pains, have lost money lately due to new markets. HCSC has been very slow to adapt technology and processes. Communication could be improved and senior leadership needs to make more efforts to be aware of what is happening with front-line employees.

    Advice to Management

    Consider focus groups with employees of all levels to understand the challenges and come up with solutions to help the company function more smoothly.


  9. "Great job, great benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCSC full-time (More than 10 years)

    Pros

    Great place to work! Great coworkers.

    Cons

    Not many cons, if any.


  10. Helpful (1)

    "Chicago's finest. The best is yet to come!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Architect in Chicago, IL
    Current Employee - Applications Architect in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCSC full-time (More than 3 years)

    Pros

    Challenging work. Ability to directly affect and make life better for millions of people.401k match.one of the few companies still offering pension plans.flexible work hours and state of the art office!

    Cons

    Have to keep up with the ever changing and competitive health insurance landscape to retain the edge, so the work can be demanding at times ( not really a con of like to be challenged )

    Advice to Management

    Keep up the nice work and continue the good job of inspiring! You are awesome!


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