HD Supply Reviews | Glassdoor

HD Supply Reviews

Updated July 17, 2017
65 reviews

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5.0
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HD Supply CEO Joe DeAngelo
Joe DeAngelo
33 Ratings

65 Employee Reviews

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Pros
  • Had a culture geared toward overall wellness and work-life balance (in 39 reviews)

  • Great people, strong vision of where they want corporation to go (in 36 reviews)

Cons
  • Absolutely no work / life balance (in 21 reviews)

  • Upper management focus is sometimes not great (in 36 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New Braunfels, TX
    Former Employee - Customer Service Representative in New Braunfels, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HD Supply full-time (More than 5 years)

    Pros

    Wonderful company with great supervision and management. Great work atmosphere were employees are much like family and I feel that is set by good leadership. Room for advancement if desired.

    Cons

    starting pay could be better however advancement opportunities merit better pay


  2. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center in New Braunfels, TX
    Current Employee - Call Center in New Braunfels, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HD Supply full-time (More than 8 years)

    Pros

    Customer is put first, coworkers always try to do the right thing for the customer, leadership trains us to move up, home agent positions possible, assistance with insurance, fully invested in taking care of the employee too. More vacation time than some similar businesses. Senior management is approachable and will listen to see if they can improve any area under their leadership. Joe D'Angelo is personable, I have letters of encouragement from him and he remembers birthdays and anniversaries with private notes. Technically the company is changing some so that we will be faster and even better in the next few years.

    Cons

    not a four day work week but could be. Could hire some part time positions but as a rule this is generally not done.

    Advice to Management

    move into the trend of the four day workweek and make more salary positions available. People may not have as many health issues in the call center if they did not have to sit 5 days a week.

  3. "Core Credit Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Core Credit Representative in New Braunfels, TX
    Former Employee - Core Credit Representative in New Braunfels, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HD Supply full-time

    Pros

    Business to Business Soft Collections; They are great at working with you to advance as far as you want to go within the company; B Andrews (supervisor) is great about pushing you to make you better, company growth and recognizing what you can and can't handle to not put too much on your plate or if it's too easy and you're getting bored, putting more on your plate so that you are challenged.

    Cons

    The only con I can think of is that in the credit department you were using multiple systems and screens and only had one monitor; however since I have left I have heard they have rectified that and everyone has 2 screens now.
    Health Benefits super expensive for a family, but that's really everywhere now.

    Advice to Management

    When B Andrews retires, continue in her stride to know how to challenge employees who do great and get bored because of the lack of challenge; she was great about creating new things to add on to make it more challenging.


  4. "Good company to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at HD Supply full-time

    Pros

    Moving up is really quick

    Cons

    Does not pay very well


  5. "PVF"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good people to work with

    Cons

    poor management of their resources

    Advice to Management

    improve in the area of management


  6. "Loved Working There"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HD Supply full-time (More than 3 years)

    Pros

    Big company, a lot of room for advancement. Had a culture geared toward overall wellness and work-life balance.

    Cons

    It is very corporate, if that is something one doesn't like then they might not enjoy the corporate structure.


  7. "Accounts payable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at HD Supply full-time (More than 8 years)

    Pros

    Great company to work for

    Cons

    No complaints, flexible work schedule

  8. Helpful (1)

    "Non-CDL Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Non-CDL Driver in Flower Mound, TX
    Former Employee - Non-CDL Driver in Flower Mound, TX
    Recommends

    I worked at HD Supply full-time (Less than a year)

    Pros

    Professionalism throughout company.
    Managers only want the best from you, no micromanaging.
    Team celebrates victories.
    Pay time and a half for overtime work. Which was almost always a few hours per week.

    Cons

    No part-time work if you're pursuing an education.
    No set time you get off of work, if you're route takes longer due to distance or amount of supply, you get off later.
    Some days you get off at 4 and the next 7.


  9. "St. Louis Waterworks HQ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HD Supply full-time

    Pros

    The Waterworks St. Louis corporate office is a great place to work. The people and the culture are both great. The Senior Leadership team is made up of great leaders who care about the people. There is a lot of focus on learning and development.

    Cons

    I can't think of any negatives or reasons not to work here. Great people. Great development. Great opportunity. Great place to work.

    Advice to Management

    Keep up the good work!


  10. "Receiving Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving in North Hollywood, CA
    Former Employee - Receiving in North Hollywood, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HD Supply (More than a year)

    Pros

    Works with school schedules, friendly environment, good hours

    Cons

    would have to attend meetings on a Sunday at night time

    Advice to Management

    Keep up the great work


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